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Orange Phone Problem
I recently bought a new phone (Orange San Francisco II) from orange online. I have registered said phone and waited 24 hours for the sim to be activated, but I am not getting any signal on my new phone. But when I put my sim into my old phone I can get full signal. I have called customer services about this yesturday who…
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Virgin Mobile Problems - what to do?
Just after a bit of advice on behalf of my partner. In June of this year my partners 18month contract came to end - as the handset was still in excellent condition (and because we rarely used the phone) we didn't see the need to 'upgrade' so we called Virgin Mobile and asked about one of their sim only packages. We were…
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MSE News: Orange won't face price hike investigation but door open for complaints
This is the discussion thread for the following MSE News Story: "Ofcom says the phone giant does not have a case to answer after it announced plans to hit millions with hikes ..." Read the full story: Orange won't face price hike investigation but door open for complaints
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Orange customer with Iphone been charge £1.25 for Image contents from mobie village
This post is for information and it is intended to help other orange customer who may have seen £1.25 (£1.50 inc VAT) Image charges applied to their account every Tuesday I have been getting a £1.25 change on my orange account every Tuesday, when looking at the bill or talking to Orange, it shows an Image on the bill and…
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How do people afford the iPhone???
I was looking into getting myself an iPhone as a wee Christmas treat, but the tariffs are ridiculous!! I am a Pay and Go user and have been since the dawn of mobile phones, but I was considering going contract if it meant getting a nice shiney iphone. However, after a bit of research I was shocked at what I found. The…
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New Android OS
Hi all, I am going to buy a new Samsung Galaxy S2 tomorrow, i know Ice Cream Sandwich is now out but it won't be installed on the Galaxy S2 out of the box (i presume). How easy is it to upgrade to the new OS later on when it beomes available?
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Where do I stand with Vodafone ?
I am currently in dispute with Vodafone over my mobile phone. My mobile is a Blackberry Pearl 3G and on the 22/11/11 I returned it to my local Vodafone store as I was unable to charge it.I have owned the phone since 05/11/10 on a 24month contract.The fault was that where you insert the charger the portal on the phone had…
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Mobile Broadband SIMs
Just wondering if these prepaid SIMs can also be used in a smartphone for data access? I tried it but there is no Internet access - would there be if I topped it up or is there a technical reason preventing it? Thanks
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Nokia N8
Other then it's most important feature. a 12 mega pixel camera there is nothing else i can say to make this model look or sound good. it is awful. One thing i have to say if you like txt'ing especially txt while on the move, this phone is certainly the worst phone you can possible get. it constantly goes from one mode to…
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is ios5 on iphone 4 eating my data?
i have had an iphone since the 3G and always had 500mb per month and never reached that limit, not even close. 2 weeks into last month's bill, i got a text telling me i was 80% of my way through my allowance and then 3 days after, got another saying i was at my limit. my internet then went to an absolute crawl, so i had to…
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T-Mobile Credit Issue
Hi, I've been a T-Mobile PAYG customer for some years now and recently decided to buy a new mobile phone (due to old phone not working properly). I decided to buy the phone direct through T-Mobile's online shop and, of course, you have to buy £10 top-up too (it's automatically added to your basket with no way of removing…
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Tesco mobile phone repair question
Hi all, I'd appreciate thoughts on a mobile phone problem I'm currently having. I purchased a HTC Smart from Tesco mobile phone shop in December 2010. A few months ago the phone developed a fault where, intermittently, no sound would come out of the phone whilst the alarm was going off and no sound notification came from…
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Message keeps appearing on phone...
I have a HTC Desire and a message keeps appearing on my phone - well a green '+' at the top of the screen and in notifications it says: You Have (1) Pending Gift Your Phone Has Been Chosen At Random Im assuming its junk but any ideas where it could have come from - I got one the other day and pressed clear but it has come…
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Where has the 02 retention thread gone?
I can see orange, vodafone, etc but no 02? Am I missing something?
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Mobile phone stolen, in contract
Hi Not sure if you can help, but I'd appreciate any advice. Last week my bag was stolen in a shoe shop. Mobile phone gone, along with alot of other things. Phone was not insured (idiot), and have four months to go of a 2yr contract with Vodafone. I went into local vodafone shop, and they've put a complete block on sim and…
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What are my rights as a customer
I am after a little advice on what rights a customer has if an item was purchased less than 12 months ago and has now failed. This is the story: My Dad who is getting on a little and knows nothing about computers (hence the reason I am on here asking the question) purchase a pay as you go mobile phone from phones 4 u. He…
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How much are delivery reports?
How much does each network charge for delivery reports? Their websites seem elusive on this subject...
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o2 removing access to the cloud wifi
Just got a text today from o2 saying from February 2011, They'll be removing access to The Cloud wifi hotspots. This is a real pain to me - I use this Wifi all the time! But am I right to say that because this is technically part of a bolt-on, i'm not allow to cancel my contract early, even if it is of material determent…
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Orange on-line account texts?
Does anyone know how to send text messages from the 'new version' Orange on-line account? Has this facility been removed or do I need to visit Specsavers?
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Moving to new network PAYG and then back to new contract on old network
I've found a deal on Three that I like. They don't want to offer it to me as an existing customer, so I'd like to sign up to it as a new customer. To do this, I understand that I need to take my PAC to a new network on PAYG and then get a PAC from that network to transfer in to my new contract on Three. I don't really want…
