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LPG, heating oil, solid & other fuels

Archives for March 2018

New wood burner question
We currently have a large multi-fuel stove with an unlined flue. We want to replace the fire with a small wood-burner for occasional use. My question is, is it essential to get the flue lined, or can we continue to use it unlined?
Electric Heaters or New boiler
Hi, Wonder if anyone can help we have recently moved into an all electric house and due to expensive electric bills would like some advise on how to proceed. The house has a 12kwh electric boiler which when the heating is on is running around 51ampsh an hour heating the wet radiators downstairs only and hot water, then we…
Changing to LPG underground tank
I am hoping someone knowledgable on this forum can help me with a problem I have. Flogas bought my overground tank from avanti gas in April 2016. I changed supplier as the lpg price per litre from Flogas was cheaper. However, the change has brought me a whole lot of angst! Flogas requested that I remove a hedge and then…
LPG price hike, no notice
Hi All Looking for a wee bit advice.....received a letter from my bulk LPG supplier to say price increase of 8.5ppl. Letter arrived Friday and increase affects all deliveries from Monday. Is this legal? Do they not have to give me more notice than that? They certainly didn't inform me of the price increase when I ordered…
Home Emergency Cover/Boiler cover
Hi, I have just had my renewal through from Scottish Gas for my Boiler cover. I have the homecare two package. The cost for the last year was £218 a year, after they tried to put it up I negotiated it down to this. I have just had my renewal through for this year & they are now wanting £289. I am now feeling ripped off &…
LPG gas price increase
I signed up with our supplier (one of the biggest) in 2016 on a good rate, however, since then the price has doubled. I received a letter from them saying that due to wholesale price increases in recent weeks they are having to increase prices again to 47 pence per litre. The thing is, a guy i know in the industry has…
Calor - no bulk gas
Apparently Calor have no bulk gas - despite being on an auto top-up contract the 1st we heard of this was when we ran out yesterday. No heating, hot water or cooking facilities for 4 days until they are able to re-stock and deliver. Presumably many others are in the same situation? Calor have said that they have bottles…
Electricity
Hi Wonder if you can help I have recently moved property in late Jan 2018 to a rural location that has electric supply only. We are on a Eco 20/20 meter and have received a electricity bill for 766.94!! from 27 Jan - 19th March. I have phoned EDF and disputed the bill the first reading was estimated, all they seem bothered…
Combi boiler - couple of questions
Hi everyone, I am just a student renting a room in a house with a combi boiler. I tried googling my questions, but I did not find an answer. I hope someone here will be able to provide me with some explanation. Recently we started receiving very high gas bills (British Gas). Last month it was 215 pounds. I think there…
Npower monthly fees mess up
I have just been informed my monthly fees will be going from £47 to £102 as we have built up a £300 deficit. I have complained to npower and it looks like they reduced my payments to £47 from £71 back in September and never adjusted. them. Npower have admited it was an error on their part and offering me a £50 good will…
Switching Supplier and Meter Readings
I have recently switched energy supplier and provided them with a meter reading on the day of the switch. When I recently logged on to provide them with another meter reading I noticed they had added a lower meter reading after the date I had provided my initial one. I have queries where they got this reading from and…
Calor gas delivery problems. Any others??
Hi, is anyone getting problems with getting gas delivered. I'm with calor & have been waiting 13 days for a delivery. The site has a message up with something to do with problems with suppliers. Anyone else getting problems with any supplier. I,m on about 4% left & that will only be a very few days.
Solar panels
A company has offered to buy my mums solar panels,(about 1/2 of what she paid for them) she will still get her cheaper electric and be payed for the energy she produces . So effectively she has another 18 years on her FIT contract but the warranty is only for another 6 so if she sells them now they will then take over the…
Storage Heaters
I am thinking of replacements for a couple of old 3kw heaters. Fischer have 1.9kw equivalent heaters. Why can't I get a price for these without getting a home visit by the company?. Can anyone tell me the cost of 1.9kw heater fitted. Thanks
Communal heating...super expensive...
Just moved into a new build where the hot water and heating (underfloor - water based) is supplied centrally by a communal supplier (Loka Energy). As it's a smart meter you can monitor usage and cost at anytime... It seems to be crazy expensive...the standing charge is just shy of £1/day as well as a charge of 7p/kWh but…
LPG or OIL
Starting from scratch renovating an old property...will be installing two multi fuel stoves...ideally one that can cook too...(any suggestions welcome on that.)....main question is we will need back up heating and hot water...so would you go oil or lpg...property is off grid for mains gas....it's a two up two down with…
Installation of Gas Central Heating
Hello, I am looking at buying a ground floor two bedroom flat. The heating system in place is storage heaters and I am looking to install gas central heating. There is gas to the block but not to the flat I am looking to buy. Questions: 1). What would be the rough cost of installing gas central heating into a two bedroom…
New to hatched house with open fire - which fuel?
Hi, I think the title about says it all. We are currently burning logs but "worry" about sparks so are playing with "hotties" and wondering if anyone has any thoughts re using a smokeless fuel or other? We have no access to gas and there is already background oil fired central heating installed. Any thoughts will be very…
RCD is tripping - has the smart meter caused this?
About 1 week after installing a smart meter, our RCD began tripping every night only after midnight. I had an electrician in, who said he couldn't find anything wrong and that it was probably an issue with the smart meter. I got the engineers in who installed the smart meter, who said the smart meter is not faulty, and…
Help-Link Appalling Service
I have made the error of booking a new boiler with Help-Link I should have used my instinct when the quote was given to me and in the blink of an eye the quote was reduced by 5% Help-Link took my deposit and arranged for the boiler man to come a week later. They called me 3 times to confirm I would be in at the time they…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
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Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
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Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
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Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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