East midlands airport. Delay of 3.5 hours with ryanair which we were told was due to weather (fog) as pilot could not see to land and so diverted to manchester. When eventually flown, new pilot stated that reason for delay was not fog, but that electrical outage at east midlands had knocked out the runway landing lights.…
I recently used the Resolver tool to claim back compensation I was eligible for from a cancelled flight (Dusseldorf to Birmingham) back in 2017 resulting in a delay of 16 hours. I had tried multiple times to claim the compensation myself but received no response until I used Resolver and escalated the case to the next…
Hi all, I am just wondering who would claim for compensation, would it be me being the students father or would the school who booked the flights claim? The flight was cancelled from Amsterdam to New York a few hours before they flew, they had to wait around the airport for the next flight. The original flight was meant to…
Hi This question is hopefully not a stupid as the title suggests. I booked a flight with Lufthansa from Bristol to Munich (going in about 10 days), the carrier for which was BMI as it was a codeshare. Lufthansa have now rebooked the trip (they have not actually officially notified me of the original flight cancellation, I…
Hi just to let people know we used resolver to claim against Air India for a 5.5 hour delay , They took 5 weeks to pay out , They did say it could take 6_8 weeks . But today we received two cheques for £ 508 each for my wife and I , so a good outcome and a pat on the back for resolver and Air India customer service .
Following the guidelines on the MSE site, I am trying to claim compensation from Flybe for a delayed flight. It seems I have to use the Airline Dispute Resolution service to do this. I contacted them via their site with my complaint. They came back to me via e-mail to say they needed more information from me which I needed…
The aviation regulator will not be taking action against Ryanair, after we asked it to investigate our dossier of more than 160 name-change booking complaints - but has pledged to tackle unfair contract terms across the industry...Read the full story: 'Regulator responds to our Ryanair name-change complaints dossier' Click…
Hi, I gave power of attorney for a company to send a letter asking for compensation to an airline who my flight was delayed with. Immediately (next day) i received an email from the airline stating asking for my bank details so that they could pay in the compensation. It seems that they won't deal directly with the company…
I read that "air regulators grounded Turkmenistan Airlines for safety reasons" https://www.bbc.co.uk/news/business-47115732 The article says that stranded passengers must make their own arrangements and suggests several ways to get money back: * Contact the airline * Contact a travel agent (if used), * Claim compensation…
Bank of Scotland, Halifax and Lloyds, which are all part of the Lloyds Banking Group, will shut at least 177 of their bank branches in 2024 and 2025, the Group has confirmed.
If you've got debt on a Barclaycard, it's likely the minimum you have to repay each month will be cut from July. If you're unaware, and don't act, you could stay in debt for many years longer and pay possibly £1,000s more in interest.
NatWest, Royal Bank of Scotland (RBS) and Ulster Bank, which are all part of the NatWest Group, will shut at least 100 of their bank branches in 2024/25, after RBS announced a further 18 closures.
The building society has today agreed to a potential takeover of the high street bank – though it's still very early days and the deal needs regulatory approval.
If you got a text message or email from the Metropolitan Police between 4pm and 6pm on Wednesday 17 April – or you get a letter in the next few days – don't ignore it.
Many of us regularly reach for a cup of coffee or tea to give us a caffeine boost, but if you’re out and about and can't bring a thermos from home, the cost of this can quickly mount up.
If you have a Chase current account, you may be able to get a table-topping 5.1% easy-access savings rate to go with it, as the bank has launched a new, temporary bonus offer for some existing customers.
The tool was first promised to MoneySavingExpert.com founder Martin Lewis on ITV's The Martin Lewis Money Show Live last summer and was expected to launch before the end of the 2023/24 financial year.
If you've got a Spotify Individual, Duo or Family account you'll see prices rise by up to £2 a month (equivalent to £24 a year) in a month's time, the music streaming service has announced.
Tip Email