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Turkmenistan Airline ban

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I read that "air regulators grounded Turkmenistan Airlines for safety reasons"
https://www.bbc.co.uk/news/business-47115732

The article says that stranded passengers must make their own arrangements and suggests several ways to get money back:
* Contact the airline
* Contact a travel agent (if used),
* Claim compensation from ATOL protected Travel agent.
* claim back from credit card (section 75)
* for a debit card, as your bank to do a charge-back
* Claim on travel insurance.

I wondered what would be the best order to go through these?
Note: idle interest - I'm not affected.
Decluttering awards 2025: 🏅🏅⭐️ ⭐️, DH: ⭐️ and one for Mum: 🏅






Comments

  • Caz3121
    Caz3121 Posts: 15,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    airline or agent - depending who booked through
    ATOL - only applies if booked as a package not flight only
    credit / debit card - depending how paid
    travel insurance for costs not recovered elsewhere
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Actually, I would claim all on your travel insurance first.
    If they get even a sniff that you have received payment from any other source they will either deny or reduce your claim considerably.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
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