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Thomson
We have just returned from a vacation to Dominican Republic having booked a package holiday through Thomson. Our return flight was delayed by 18 .5 hours due to the plane being grounded in Jamaica. A new plane was flown out but as the crew were not allowed to fly straight back (need 8 hours rest) we returned the day after…
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Etihad complaint address?
I can't find any info on where I send my complaint to Etihad, anyone got an address?
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Thomas Cook delayed flights
Hi, i am looking for anyone who was on a delayed Thomas Cook flight from Manchester to Goa on 15th Feb 2010.
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Thomas Cook Compensation
I logged a complaint with Thomas Cook for 27 hour delay in flight to Cuba. They have today issued a voucher for a holiday - can they do this or can I insist on a cash payment?
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£7299.89 in compensation!!!!
July 2010, a family group of 11 travelled from Gatwick toMalaga on an easyJet flight for a weeks holiday. The flight going out wasdelayed by over 7 hours and the flight back was cancelled altogether resultingin us being over 6 hours late in our return to Gatwick. On my return, I wroteto easyJet for compensation but they…
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County to Court to European Court (ESCP) - Advice/Help Please
I'm hoping someone has had a similar experience or can offer some advice. I have brought a claim against Brussels Airlines in the County Court (CCMCC) using a published UK address for them. The Notice was returned and upon investigation the address was a serviced office that they left 2 years ago and according to the staff…
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thomas cook delay payment
someone please help me my flight from Newcastle to Ibiza was delayed by 12 hours ruined my brothers 40th birthday as we spent it in airport and not Ibiza we had a party 3 and 5 been going on for years plane was at fault but Thomas cook still refuse to pay up after all these years someone advise me
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Flights not listed
Hi, I am trying to claim compensation for a delayed flight in August 2011 but can't find my flight listed anywhere. Flightstats aren't listing it and, in fact, even the airport stats don't show a flight from Verona Airport to Newcastle Airport at all. Any ideas as to where I go next would be gratefully received!
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Delta refusing compensation sayiny Technical fault was Extraordinary Cause
Hi Folks, just wondering if anyone can give me some quick advice on where to go with this. My wife and i were on a Delta flight leaving Dublin on our Honeymoon in November when there was a problem with the aircraft. After a few hours delay it was decided a replacement part was needed from amsterdam, however it wasnt able…
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no booking reference
EU delay are handling my claim, we are now at a stage where it will prob go to court but I have been asked to supply the booking ref no or it can go no further. I have flight details time, flight number etc, I can say who I booked with and flights were with Thomas Cook. Booking agent said to contact Thomas cook for ref I…
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Flight Delay Claim Rejected
Hi, hoping some one can help please. We were scheduled to depart Dalaman airport (Turkey) GMTtime 23.15 14th June 2012 actual departure was after GMT21.00 15th June 2012. Thomas cook informed us this was due to a technical fault we arrived at our destination well over 20 hours late. I contacted Thomas Cook earlier this…
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Easy jet flight delayed by 6 hours blamed on radar can i receive compensation?
Hi All, We recently took a flight from Edinburgh to London that was delayed by 6 hours! When we complained about this we received this response from EasyJet: Thank you for contacting us. I apologise for the inconvenience you experienced due to the delayed flight. Having checked with the technical service team I confirm…
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got compensation, but my friend got more???
Hi all, I was lucky enough to have had a holiday to florida, which was delayed for 4 + hours. I put in a claim, although initially rejected, CAA got involved and I got a cheque for £250 each (which is a 3 hour delay). I assumed they believed the flight must have been 3 hours delayed, as I had no proof. My friend was on the…
