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Solarplicity bill of £971 after outdoor meters changed and smart meter installed
Hi last summer had meters in the cupboards changed by solarplicity. Bills received within acceptable limits until early Feb 2019 when received 3 bills in a week each one higher than the last, most recent of £971 owing which cannot be right for small 3 bed semi. occupancy and use unchanged. Have lost faith/ trust that they…
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Solarplicity bitt of £971 after outdoor meters changed and smart meter installed
Hi last summer had meters in the cupboards changed by solarplicity. Bills received within acceptable limits until early Feb 2019 when received 3 bills in a week each one higher than the last, most recent of £971 owing which cannot be right for small 3 bed semi. occupancy and use unchanged. Have lost faith/ trust that they…
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Scottish Power - dispute and withdrawing offer of compensation
Hi, it confused on where we might stand with this one but for the most simple breakdown this is what has happened - * We moved into a new build property in June 2014 * Scottish Power was given as our supplier * A whole year later we still had no bills or account details so I tried contacting them * This was hard as we had…
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Stuck with Boost?
Hi We have been with Boost for a couple of years and now have a smart PAYG meter. They have put the prices up twice in the last 6 months and we want to switch but no other cheaper provider seems to support smart meters. Had anyone else moved from boost?
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Energy switched without my consent
Hi I’d like your advice on this forum My Electricity account was taken over back in October without my consent. I put a complain to Green Star energy about this it’s been hanging till few days when they first started looking at the complaint by starting they have a legal contract and then offering £50 and waive the…
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Overpayment and in credit with Tonik
Just got my first energy statement from Tonik. When I started, they (over)estimated my utility use - in fairness there was no evidence other than statistics as to what I would use. Direct debit taken of £87-ish which I knew was more than I would be spending regularly. New statement based on meter readings last night puts…
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Hardly ever use the heating but still expensive?!
Hey guys, so I've read through a bunch of posts and non seem to have quite the help or advice I'm looking for so I'm posting my own. Some background info: -3 bed, mid terrace house -combi boiler (10yrs) -energy supplier = Bulb vari-fair - DD -only 2 radiators in use - living room & dining room -2 people living -wash pots…
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Very high electricity bill!
Hello, I would really appreciate the advice. Our electricity bill is extremely high. I have tried to join the Energy club to get comparisons and maybe change supplier and it even states I can't as the usage Falls under a commercial property! We were unable to read the electricity meter initially as it was an old dial one…
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Tariff whilst switching
Hi, Need some advice regarding switching. I am with Octopus with my fixed tariff due to end in couple of weeks. I am looking to move supplier but it is likely I will be with Octopus for some time after my tariff ends whilst the switch takes place. I have asked them what will happen during this time and they have said I…
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OVO Price Hike
Nice to see a letter in post today from OVO stating in April Prices will rise by around £100 per year. Only just switched as ex Economey Energy customer - looks like Ofgen did their homework and allowed them to switch to a company that is going to make approx an extra 20 million from just economy energy customers after…
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Ebico standing charges doubling!
Ebico standard variable tariff rise equates to 23% for me - mainly due to the doubling of the standing charge. For my usage all their tariffs pretty much work out the same so its time to switch.
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Why is my energy rate different on website to email?
Hi all. My aunty was an Economy Energy customer and was moved across to Ovo Energy onto their 'Simpler Energy Variable' plan. On the website it states that her unit rate and standing charge are as follows: Electricity Unit Rate - 15.35p Standing Charge - 22.50p Gas Unit Rate - 3.45p Standing Charge - 24.59p. However, she's…
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Best energy tariff for weekends
I have just moved into a house and am looking for the best dual fuel tariff. I work away during the week - so most of the time I am only home on weekends/holidays. I heard there were tariffs with cheaper evening/weekend energy - do these still exist? I assume I am looking for a cheap day rate, with a high unit cost? I…
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new customer
Will be moving back to uk shortly after being abroad for 20 years. Plan is to rent unfurnished. How do we get an energy supplier without having a current credit check? Any advice would be appreciated, please.
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Safe to keep boiler off?
I moved into a flat last year, and it has a combi boiler. I live alone and have had the heating on for maybe 6 hours in the 8 months I've lived here. My gas bill shows my usage compared to the estimate for the year, and even without the heating on, it's probably above the summer estimate. The boiler comes on probably every…
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Best Way to Deal with Eon
I am part of a new build complex in South London where Eon have a exclusivity contract, and I cannot switch. This wouldn't be a problem if it weren't for their pricing, service, and eagerness to pass on all costs to their customers. To add some context, the complex their contract is for has had a network quality issue…
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Flow energy drama!
We switched to Flow Energy last year from Scottish power because they had a cheaper offer. We been paying Flow £105 a month for 3 bed small terrace and recently got told that our direct debit has been increased to £263.00 now because we owe £756.00 in debit. I couldn't believe this overcharge, rang them up and all they…
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BULB Smart Tariff
On the Bulb site there is an option to switch to a smart tariff, what exactly is this and will it work in conjunction with the smart meters I had installed by British Gas?
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When to Initiate Switch
I am on a fixed tariff which runs out on 30th March. No matter who I go with their tariff will cost me more so I would like to switch on 31st March. When should I initiate the switch so that it will take place on the 31st March?
