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Energy

Archives for February 2018

Energy company promises to pay customers to use el
A small energy company has launched a new tariff that will potentially pay customers to use its electricity when demand is low. Octopus Energy’s new Agile tariff tracks wholesale electricity prices, allowing customers to take advantage if there is an excess of supply and the electricity price “goes negative”. To sign up,…
Electricity bill doubled in six months
And nothing has changed to justify. Hello, I don’t know what to do. We were in credit of £215 in July last year, and paying by DD our gas and eletricity. We had our meter changed by EDF in 2016 and, after a meter reading beginning of January this year, we received a bill two weeks ago for double what it normally is, and,…
Problems with TOTO Energy
My experience with TOTO Energy has been a nightmare so after only 3 months with them I changed supplier following their huge hike in energy prices. However TOTO continued to collect my DDR after my energy was switched to another provider on 20th January. 1 month later they are still holding on to my credit balance and have…
Want to save money on electricity!
Hi I'm looking at ways of saving money on my electricity bills but saying that I'm not sure if what I am paying is a reasonable amount or if I'm paying too much. I'm currently with isupply energy on the ivariable plan and pay around £71 a month on my electricity bill. I live in a ground floor studio flat that has 3 rooms.…
Co-op Energy
Hi, I'm a bit confused that I can't see Co-op Energy coming up on The Cheap Energy Club. I gone through their website direct and they are the cheapest. Does anyone have any experience with Co-op? Thanks
MSE News: Octopus Energy claims it will pay you...
The new Agile tariff from Octopus Energy tracks wholesale price changes and may even pay you to use electricity - but in reality it seems very unlikely you'll make any cash from it....Read the full story: 'Octopus Energy claims it will pay you to use electricity - but beware the hype' Click reply below to discuss. If you…
NPower Back-Billed 2016 To Correct Gas Unit
Hi, I hope someone can advise me in this matter as to whether it is worth pursuing this matter. NPower has recalculated (‘back-billed’) all our bills going back 2 years now that we have decided to move to another energy provider and our final bill was £944.71. Our balance was much lower than this figure and we have always…
Warm home discount and switching
Hi New here and new to switching. I have just received my warm home discount and so am in lots of credit with my current supplier. I can save loads switching as I have never done it, which I want to do, but am just a little nervous - will I lose my warm home discount from my current supplier as I am switching as soon as I…
Moving a meter
Our leccy meter will need to be moved, as part of our building restructure. Also, as it's a"key meter" I had installed for my tenants, I would like that changed. Has anyone had any experience with such a move? Any advice on meter siting (indoors/outdoors) or meter type? Thanks in advance.
British Gas - a 'Weak' Year
It would seem that British Gas is struggling: if a profit of £1.25Bn can be described as struggling. Sadly, there will be 4000 redundancies. And the blame for BG's woes sits with: a. the 750,000 customers who have switched (how could they have been so heartless?) b. intense competition. c. the Government. d. and people…
Changing from Prepay to Monthly and providor
Hi There, Im looking for some advice. I am currently with Ovo Energy on prepay and I am less than impressed. I seem to be paying a fortune for a 1 bed flat. I am looking to move providor and to a credit meter. Im looking for some advice on how to do this, and who is best to move to many thanks
Octopus - Pay you to use electricity
Well Octopus Energy are launching a new tariff which tracks the wholesale market and they may even pay you to use electricity when the wholesale price is negative. There is a price limit of 35p per kWh for when the energy prices are high in peak times. And of course you need a smart meter.…
Energy bill addressed to the occupier
So a bit of a long story but I’m look for advice about what I should do about a bill addressed to the occupier. I moved into a rented property in October and the estate agents who manage the property told us that they would deal with changing the bills such as council tax, water and gas & electric into our names for us,…
Help! Br Gas falsely tells LL I've left property!
... and they won't communicate with me! This is screwing up my relationship with my landlord (whom I've always paid on time); and it's also just outlandish in its own right. Background: I've been in a dispute with British Gas ("BG") over an excessive power bill. Long story short, they came out in January to check the meter…
Warm Home Discount
Firstly, apologies. New to forum and not sure if this has been covered (I have searched) Currently with EDF, last year I applied for WHD and received it. I know they are not obliged to tell you to reapply if you're in broader group but I was none the wiser. So basically, I am not eligble as the applications have now…
Cost of energy
As our Flo energy deal runs out, and we consider what to do next, I just wonder if any posters would care to comment on my outlay, compared to theirs? Small, three bed detached. Two people. Gas Central heating. Electric and Gas cooking. Economy 7. We have been paying "Flo" £60 a month. We will owe them perhaps a hundred…
Multi Property Energy Supplier?
Hi, I have several properties that I pay the gas and electricity for. At the moment I am with a selection of energy providers so I am wondering whether any providers offer a multi property account? If so, are there any benefits or costs that I should be aware of? Many thanks.
Switching from British Gas to British Gas?
So I recently switched to British Gas, but the newly announced hot fix Feb 19 would be better for me. It says this is not available directly from British Gas, but only via switching through something like the Energy Saving Club. Can I switch from British Gas to this alternative British Gas tariff through Energy Saving Club?
MSE News: Debt collectors chase former Spark...
The small gas and electricity supplier Spark Energy has apologised after a debt collection firm contacted a number of its ex-customers and wrongly told them they owed money - even though some closed their accounts years ago...Read the full story: 'Debt collectors chase former Spark Energy customers for payment in SECOND…
Electric heating - what's my best option?
Looking for the wisdom of the hive mind on this one. I live in a two-bed flat, all electric, no gas. The meter is Economy 7 but I'm using next to none of my cheaper rate units. There is a hot water tank, which I don't turn on because the shower and washing machine don't use it. The heating is electric heaters, not NSH,…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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