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Switching Suppliers - Opening Readings
Out-of-interest, when switching suppliers when do MSErs provide opening meter readings to their new supplier? Usually the request comes with an 11 day window. It follows that the most likely day for the switch is day 6. I ask because my present supplier has consistently over assessed my past annual usage by up to 25%, and…
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MSE Energy club - sainsburys - amazon voucher never received
Hi I joined the MSE energy club and took andvantage of the sainsburys deal with the promised amazon voucher after 60 days... This has now passed and no voucher, how do I get it? Thanks Gianfranco
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Scottish power no bills unforeseen final payment!
Hi, I have been reading a few of the post so I am hoping I am in the right place. I am soon to move out of my property and want to close my account with Scottish Power. I moved into the property a year ago and phoned in August 2014 to set up payment for my energy supply. I was on a set amount of £25 every month and paid by…
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overpaying for years on Economy 7
Just venting here and unsure whether trying to complain will be any use.... I moved into my property in 2002 it was fitted with an economy 7 meter. I set up an electricity account and gave meter readings to British Gas. At no point when the account was set up was there a discussion if economy 7 would be the right meter and…
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Solar panels/electric boiler
Hi i've been considering buying solar panels, but it dosn't seem much of an investment now that the feed in tariffs have been cut. I used the online usage calculator and it seems the panels would only just about pay for themselves after 10 years. I know you can get varies free deals but im not really interested in letting…
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E.ON MSM Fixed 1 Collective May 2015
Hi, Im currently going through an energy switch from First Utility to E.ON. Im switching as the recently advertised E.ON MSM Fixed 1 Collective May 2015 seemed to be a good deal. Ive just gone on the comparison again and put in that im on the MSM E.ON tariff and there are many other suppliers coming up as hudreds of pounds…
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E.ON MSM Fixed 1 Collective May 2015
Hi, Im currently going through an energy switch from First Utility to E.ON. Im switching as the recently advertised E.ON MSM Fixed 1 Collective May 2015 seemed to be a good deal. Ive just gone on the comparison again and put in that im on the MSM E.ON tariff and there are many other suppliers coming up as hudreds of pounds…
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MSE News: Ofgem wants fees scrapped for prepaid energy meters
Ofgem calls for energy suppliers to scrap charges of up to £360 to install and remove prepayment meters... Read the full story: Debt management firms giving poor and misleading advice, FCA finds Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New…
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Government Grants on-line website. Comments thread.
https://www.gov.uk/energy-grants-calculator Could not find any threads on the topic (that are fresh) and I am assuming this is helpful information for those looking today. Hope it helps. :beer:
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NPOWER and wrong meter reading
Hi. When I joined NPOWER in Nov '13 somehow they started my gas meter reading at 0. There were poor at getting bills out to me so it want until 6 months later that I noticed this. I have tried 3 times to get this fixed and when I speak to the person on the phone it seem like it will be no problem to fix. They say they will…
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npower meter and bill issues
Having real issues with npower we had our gas meter changed in 2012 we have had our meter read by siemens several times in those three years. Anyway we had £1008 credit so i rang npower to get it back thats when the problems started. They said my metre readings were wrong as they had a higher number so i had to make…
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Massive increase in EDF bill
Hello I currently live in a flatshare and have been the account holder with EDF since January 2014. I have been receiving quarterly bills around £280 pounds and have paid the bill and my flatmates have paid me their share, no problem. Our recent bill came through for a similar amount followed by another bill hiking it to…
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Comparing gas suppliers for property awaiting connection query..
Hello I am waiting to exchange contracts on a house in Gloucestershire. The house has no gas and connection is a top priority after completion. Comparison sites such as ‘My Utility Genius’ etc won’t let me go ahead with sourcing the best supply deal as there isn’t a current gas provider to input on their system? So how do…
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Just received contact from SP 19months after moving in
Me and my flatmate have stayed in this flat since 1st December 2013 and this week received fIrst contact from Scottish Power about setting up an account. I've never set up an account before and not sure what to expect or what to say having stayed here so long without paying for electricity. We've had visits from them in…
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Ovo >>> Q. When is a Smart Meter not a Smart Meter? A, When it's a Dumb Meter.
Ovo "I have spoken with our Smart Team and have been advised that as your Smart meters will work as ordinary meters (dumb meters).They will still work as meters, simply pres '9' for a reading and you will receive a reading which you can enter to us as you did before." Great. I took a day off work to have Smart Meters…
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Help with boiler and heating in Southwark
Hi, We have a aunty who is over 65 years of age and lives in a mortgaged house in Southwark council area; she is not retired yet but on a low income. The boiler and heating system in her home broke down a few years ago and due to lack of funds she has not been able to get it fixed. We are worried for her health and safety…
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Deals
Hi there I enjoyed Steve Nowottny's article on haggling and had a great success with Vodafone last week Just wondering if anyone knows what the rules are with regard to helping out a family member or friend negotiate a better utilities deal. Would most companies allow you to pass the phone over and haggle on someone's…
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Prepayment Meters!
Hi! I use a spreadsheet for my budget and it has tabs on the bottom for my Gas and Electric bills. You input the date, amount and how many weeks that's for and it will work out your average week, month and year amounts... I'm on a prepayment meter though so I've tried to work out roughly how far between top ups it is (1…
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Huge Gas bill! Something wrong??
I am a student living in a 3 bed flat with 2 others and got a final gas and electricity bill of over £2000 for 10 months! . I recently called scottish power to cancel my contract with them as I was moving out of the property. When I has signed up upon moving in I was quoted about £50 fixes duel fuel gas and electric. I was…
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Energy company complaints
There are a LOT of complaints about the various energy companies, both big and small. We hear and read complaints about incorrect billing, being stuck on the wrong tariff (not the one signed up to); breach of contract (by the customer as well as the company, it must be said); unwillingness of the companies to apply the…
