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moving house with gas and electric arrears
Hi guys, wondering if someone could give me some advice. We moved into our house in late 2011 and the supplier was scottish power. When we moved in and got our first bill we realized they had added some of the previous tenants bills to ours. I refused point blank to pay the bills until the issue was resolved as we didn't…
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NPOWER and moving house - need advice!!
Hi Guys, Ok need a bit of advice. I am currently with NPower for both gas and electric and pay £65.00 every month by direct debit. I rang them today and gave them up to date readings and it turns out i owe them £600.00 as obviously not been paying enough on the DD. Anyway i have just bought my first house and i am due to…
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Logging in to British Gas - error
I have been trying to log in to my account today and get the message Sorry, there has been a problem Access to this section is currently unavailable. Please try again later. Is it just me?
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e.on asked my neighbours about me
Hi i have just had a man from e.on at my door asking me for £513.61p which they say we owe. I pay them £60 a month by standing order and is what 'they' said i had to pay so they underestimated it. I told them i could up the standing order to £70 a month by standing order but when the man rang e.on they said no they wanted…
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Edf - 2+2=3
Signed up to EDF Blue April 2014 last September. I have lived here since 1990 and have records of my annual electric and gas for each year and love Excel spreadsheets so I can be fairly accurate about my energy costs. :o My average use as given to EDF when I signed up, just heading into winter, worked out at £116 pm. EDF…
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Connecting to mains gas help
Hi I am currently on LPG gas in my home and some one told me i could get help with getting connected to the mains gas as i am on ESA does anyone know if this is the case or not as i would really benefit from being on gas mains rather than on LPG as it costs so much a month and quite often have spells with no gas for hot…
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Standing charge for CAPPED meter!
We moved into a new property on the 5th and rang Npower and explained this and that we had a working electric meter and a capped gas meter so wouldn't be using the gas. The lady I spoke to said this was okay and she'd put us on a standard electricity bill and send some info out in the post, we also spoke about changing…
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NPower Problems
In February 2013 I transfered my gas and electricity supply from British Gas to NPower. I attempted to set up a direct debit with them but they were unable to do this due to me moving to a new computer system so the direct debit had to be set up manually. Finally in May I received a letter stating that the direct debit had…
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Electric Bill has doubled question
Hi first post here and please forgive me as it is a bit long winded. I've been living in a rented 1 bedroom flat for the past 5 years and have been using npower as my electricity supplier in all this time. The flat is just electric, no gas. Anyway from around June 2010 I have been paying around £45 a month. I'd imagine…
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First Utility/Siemens Smart Meter. How does it work?
Hi We are having Siemens smart meter fitted next week as part of First Utilities requirement to fit these to all customers' supplies. Apparently they send meter readings back to FU every half hour. My question is...how do they do that? I have tried to find the information but have so far drawn a blank. Whilst I am happy to…
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Solar pannels
Does anybody now which company AND which tariff is the best to sell back the electricity I have not used. Had solar panels installed today and don't know which company or what tariff to use. I would be really greatfull for any ideas. thnx
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npower blunder
Hi everyone. My first post so don't be too mean please :) I moved into a flat in September 2012 with some friends, and we were each assigned bills to pay. My friend was supposed to be paying gas and electricity, and for whatever reason the foolish so and so did not set them up. Today we received notice (after not hearing a…
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Scottish Power - should I complain?
Hi. I would appreciate some advice. We moved house last March and were initially with British Gas. Over the summer I thought our gas bills seemed a little on the high side but assumed it was the bigger house etc. We then switched to Scottish Power Fixed in November. Over the first quarter with them my gas bill was…
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first house what to do with utility bills
I've recently moved into my first house which is rented, i was told by my landlord that i need to change the bills to my name. How do i do this? The previous tenants were supplied by Npower. Annoyingly the landlord is currently out of the country
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NPower had Gas Meter changed & Now its not on the database!
I am posting on behalf of my adult Autistic spectrum son who lives independently but can't handle certain situations (Complaints,Conflict & anything unfamiliar really) Last august (Yes 11 months ago!) NPower arranged to have my son's gas meter replaced & it wasn't until around December time when phoning in a reading for…
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MSE News: Energy bills being pushed up by green policies, Npower claims
"Household energy bills will rise £240 a year by 2020 largely due to the cost of government green policies, says Npower..." Read the full story: Energy bills being pushed up by green policies, Npower claims Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works,…
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huge edf bill
Last year I sent up a payment plan with edf to pay my outstanding gas bills. These were paid off In june this year with some help from the edf energy trust. Once my account was clear I switched onto the blue price promise tarrif. All was fine until I received a bill this morning for £481for the pperiod may 2012 - june…
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Gas Meter Question
Hoping somebody can answer this for me? Last week I did my meter readings for the first time since January (I know, not very sensible). The gas was 6098, my estimate on the bill was 6209. So I phoned them and they said to call back this week and they would generate a new bill. I did my readings again and the electricity…
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British Gas Homecover Haggling
Hi guys, Hope this is the right place to post this. I had my Homecover renewal through from British Gas for my annual boiler service; they quoted me about £81. I told them I had a cheaper quote from elsewhere, and the guy on the phone told me that they can offer up to 20% discount, taking it down to £65. I hadn't actually…
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Help with changing provider
I'm with E.on at the moment on a E10 meter, which at the moment it's not set up correctly. The rates I'm on at the moment are 22.95 for the first 900 kWh, for the year Then 11.88p for the rest The E10 rates I should be on are 900 at 29.48 peak at 16.42 then 8.1 The person I spoke to on the phone from E.on estimated with…
