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EDF 'fix for 2012'
coming to an end now on this npower is coming up cheapest after SPARK (who are they) and first:utility (they have a very poor reputation on here). is there anyone else I should be looking at? thanks
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British Gas emergency credit query
Please can anyone help me. We have had a week of non stop paying out and havnt bern able to top up our pre payment gas meter. We cannot top up until monday or tuesday morning either. We are now in the £5.00 emergency credit. Can anyone tell me if it counts down backwards from £5.00 to £0.00 or if it goes from 0.00 to 5.00.…
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sorry storage heater ?
I have been using storage heaters in a rented property without instructions and only recently read all the threads on here so..... a silly question but I don't know the answer, if I turn the boost control up from no 1 does this cost anything? I have always left it at 1 but change the input depending on the weather, please…
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is it possible for pre-payment meters to be wrong?
We live in a small one bedroom flat, with four radiators. Over the past year we've paid almost £800 in gas and £600 on electric. £1400 total. This seems really excessive for a one bedroom flat. We're on pay-as-you-go meters and the landlord refuses to change us over to normal credit billing. Is it possible that the…
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100 Pounds for 10 days !! What should i do
Hi i switched from british gas to utilityware house. british gas sent me a bill for 10 days ( period between my last bill and the day i switched to the new supplier). the bill was based on my reading for the meter. the problem is my landlord provided them with the reading when we moved in and it seems he didn''t provide…
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Extortionate one off bill from British Gas
Hi I moved into a new build home in April, the gas was being supplied at the time by British Gas. I swapped over to Scottish Power but due to my postcode not being registered with SP it took until July before the change was made. I have just received the bill from British Gas for the 3 months they supplied me and they are…
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Meaningless email from Scottish Power
I am on dual fuel with SP and have just been requested to provide meter readings which I have done I then noticed a new option on their website "receive an emailed consumption reading / click here" which I did and checked my email - to read an email as follows : "Your gas consumption is 5513 kWh.Your electricity…
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Budget Energy (NI) Price Hike
Last month I got a text from them,saying they had dropped the price of their keypad electricity to 14.07p & billpay 13.96p from 5th October https://forums.moneysavingexpert.com/discussion/4208311 Yesterday I got a text saying the price had gone up to 14.81p,so I checked their website & it's correct for once.So tarrifs have…
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advice needed please
long story short I had an (not without reason) unhappy ex-landlord ring my mobile today, long story short our utility provider Utility Warehouse got us in a right mess with our bills and in the end we had no choice but to have a pre-payment meter in for both gas and electric, now we recently moved out and our landlord rang…
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EON Refund
What would be a fair time to wait for a refund.I have been owed £58.92 since the 10th October.I cannot imagine them waiting a month for me to pay that sum,if i owed it to them.Even though its a small sum,should i be getting any interest and not them.
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Amazing customer service - Scottish Power
We all gripe when we've had a rubbish time so thought I would share a good news story for a change. After being with SP for just over a year, I realised via recent regular meter readings that I had over paid and it was increasing every month. Rang up the SP customer service line Tuesday ready to ask them to refund the…
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BG business bill for a domestic property?
Hey I've had an ongoing problem with BGB about gas and electric for over a year now and would really appreciate some help. We moved house last year to a property that had been a business the year before that. We bought the domestic residential property and once we had a bill we put in a transfer to EDF fixed tariff. This…
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Can anyone help explain this? Faulty meter?
About a year ago, we switch to EDF energy via a door to door salesman. He assured us that EDF would be cheaper than the £40 a month we were paying to British Gas for both our gas and electric. So, we switched to EDF and over the next few months, we payed them £40 a month. When we gave them a meter reading, we were suddenly…
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Can anyone help me understand ComfortPlus Control ?
Hi, Student daughter moved into small, modern, all-electric, flat two months ago. Scottish Power prepayment meter had been recently fitted (unfortunately!). Storage Heaters, Panel Heaters as well as modern water tank heating and electric cooking. Just got first bill and I'm confused. She has been put on ComfortPlus Control…
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Moved into flat last week, get a bill from EDF for last 3 months
Hi guys, Moving houses is an absolute nightmare! I just received a letter in the post today from EDF intended for 'Owner/Occupier from 18/10/2011'. The bill is from the period of 25 July to 5 November, and I only moved into the new place on the 3rd of November. I haven't called EDF yet to inform them of my move, but in my…
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E.ON - Gas Meter Removal - And Law question.
Hello, Friend has an house with their meter, but has never used gas at his place (Uses E.ON electric though) and he needs the meter removed. (He said maybe they changed name now E.ON or something?) Who removes the meter and can it be done for free? or what is the charge? (Number would be great also) Also is he correct in…
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Getting back credit
Hello all, this is my first thread on MSE forums and it's a bit of a rant but I am sure I can get the answer I need here! My current (dual fuel) supplier is npower. Last month they sent me a statement saying I was £145 in credit but that my monthly payments were going up to £250 a month (from £150). I called to challenge…
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Washing Machine Cycles - least electricity?
Hello, Is there a way to work out which washing machine cycle uses the least amount of electricity? I've been using the 30 degree cycle for most washes (takes 1.5 hrs) but there is a 50 degree cycle which only takes 32 minutes. The instruction manual doesn't list wash times or energy use except for the special 40 degree…
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EDF- Fix for 2012 ending - what now?
EdF's Fix for 2012 tariff ends 31 Dec. My search for a replacement fixed tariff has come up with Ovo, but of course switching now would incur EDF's penalty. So ,,,, Anyone got experience of Ovo? When is the soonest I should initiate a switch to avoid EDF's penalty ? Early December? And - Crystal ball time - do you think…
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Help saving money on GAS bill please!
Hi everyone Got hit with a massive rise to my direct debit to cover my gas bill and in need of some help to stop this happening again. I am a bit concerned that I am just wasting money so my specific confusions are:- I have the heating on 17 degrees all the time and this is comfortable for me - but is this too high for…
