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Ofgem's Retail Market Review - Have Your Say
What's this about? Ofgem has just released the findings & proposals from its energy market review. The consultation is now open to reponses for the next eight weeks. It's taking responses from individuals as well as from across the industry. See the review You can see the full report. Alternatively here are some key points…
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Riser Cut Off
Hi The National Grid put a card through my letter box yesterday asking me to contact them regarding "Riser cut off". They said "this work is required to comply with the Gas Safety (Installation & Use) Regulations 1998". Does anybody know what this means and do I have to allow access? I live in rented accommodation and the…
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Scottish Power Online Energy Saver 13
My current deal with Scottish Power is due to expire 31/3/11. Read the threads on here re switching to their latest offer. Tried e-mailing and then phoning to change to Online Energy Saver 13 but was told categorically that it was for 'new customers only' despite saying I knew that they had switched some existing customers…
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Spark Energy have me going round the houses
Hello all, I have a rather annoying problem with spark energy and despite my repeated efforts it doesn't seem to be being resolved. On 13/09/2010 I moved into a new rental property, and the landlord automatically signed me up to Spark energy. On the first of October my first bill came through, I noticed that my electrical…
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understanding bills? help!
Hi all, have just received 2 letters, one re gas one re electric, saying i need to inic my direct debit which I'm sure I do, however, tried reading own meter and number is wrong length for either!! Any ideas?
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Npower - Confusing me
I am trying to get sorted a problem that has come to light between me and Npower. The short verison is that in order for them to send me a bill they are now asking (2nd conversation, 2nd different outcome) for a copy of my tenancy agreement, inventory, full name, address, phone number, and current meter readings to be sent…
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MSE News: Energy prices predicted to rise: should you fix?
This is the discussion thread for the following MSE News Story: "Prices are predicted to rise this year, prompting some experts to suggest you consider fixing gas and electricity costs ..." Read the full story: Energy prices predicted to rise: should you fix?
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Ofgem Proposals - Consultation Process
Following the announcement by Ofgem,there is a chance to lobby them on any of your pet hates. I think this is a great opportunity for ordinary consumers to strike while there is some momentum against the Suppliers. Here is the process: 1.1. Ofgem would like to hear the views of interested parties in relation to any of the…
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Warning - Scottish Pwers De-regulation Door stopping
Hey all, Just to flag another sneaky way Scottish Power are trying to get people to sign up to their energy without telling them they're signing up to their energy. A representitive of Scottish Power knowed on my door and asked me if I knew if I quailfied for de-regulation. Of course I didn't and I asked him what it was.…
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Online: changing Tariffs/ supplier - do i need to notify current provider
Currently on March 2011 Guarantee with British Gas (Gas and Electric) Name on bill is my sister. I wish to change once the March 2011 expires, so I will probably either sign up online for an online dual fuel through British Gas or another provider Do i need to tell current provider?
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utility switch scam
I followed the advice on MSE to beat the impending gas price jumps. Decided to use Uswitch dual fuel with the free case of wine. First Gas bill in March showed a price hike of 234% from what I paid per KWhr last year! The complex tarrifs by shippers are obviously way more complicated than the simple comparison the Uswitch…
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Eon Final Bill Policy - OFGEM Price Simplification
Many of you will know that Eon deny Direct Debit and Dual Fuel Discounts on final bills. I have been discussing this matter with the Consumer Focus Confidence Code Manager. The Code Manager has been receptive to my comments that something needs to be done by the Comparison Site Service Providers regarding visibility of…
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Problems with EDF
Not sure if this is the right area, apologies if I am wrong. My Grandad passed away in December 2010. My Mum rang EDF, explained what had happened and set about closing the gas and eletricity accounts. They sent a statement and the gas account was £60.00 in credit, so they said a cheque would be sent out. This was January…
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Solar Power and Solar Heating discussion
Hi MoneySavers, Tonight I have had a SolarPower Heating and Electricity sales man around to discuss options. I havent found many threads with solid stats on so I thought I would post my results. If any of you can advise if you think it would be a worthwhile investment then let me know, at the minute I am thinking it is not…
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Help Please
Can anyone tell me which is the best and most reliable site to use when you want to switch eg. uswitch, compare the market, moneysupermarket or can anyone tell me any energy companies that have particularly good deals, both my gas and electric have been put up meaning im paying an extra £60 a month meaning im now paying…
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I can't find cashback with the deal I want on EDF.
Hey I'm happy to go with the online deal that EDF has right now but I can't find it with cashback anywhere online. Any suggestions? Help?
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Switch now or wait for Gas and Elec companies to lower prices?
Hi I'm new to the board. I am about to change my supply to EDF's online deal but I was wondering if I should wait for a while to see if the energy companies change their pricing or maybe introduce a cheaper deal to counter the bad publicity. Thoughts?
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Scottish gas homecare 200
I wonder if anyone can help me. I have scottish gas homecare 200 plan. My heating was not working so I called out an engineer. When he arrived he told me a part of my back boiler was broke and he was not sure if it could be replaced (he also mentioned a few times that it would be better if i replaced my boiler). He then…
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Advice about switching please...
delete please :)
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Are Southern Electric Gas ripping me off?
I am a single person with Aspergers' Syndrome and live in a 1-bedroom flat. I have a combi-boiler that heats my central heating (2 - 3) hours a day and a little water and that is about it. I was alarmed recently when I recieved a gas bill for 358 pounds (I lost the pound sign on my keyboard). I couldn't understand it. I…
