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Sneeaky trick for fixed contracts
Something to watch out for when switching at the end of a fixed-term contract. I'm with E.On for gas and electricity till the end of March. When I told them in February I would be moving at that time they tried to put me on their standard rate with IMMEDIATE effect. I pointed out that I had a fixed term contract, and would…
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Scottish Power - end of deal - totally confused!
I am going around in circles trying to figure out what to do! I was on the Scottish Power " Online Fixed Energy Price 2011" which expired at the end of Feb. SP have reverted me to their standard tariff so have only been on that for a couple of weeks. They had offered me a capped price plan until Sept 2012 via email but I…
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Combi boiler - hot water all the time
Hi, I have a combi boiler and want hot water available all the time. On the timer control, if I set the hot water to "continuous", will it cost me all the time this is on or only when I use the hot water?
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Problems fitting an economy 7 meter
Dear all, I live in a modern flat and my consumer unit is a substantial distance, maybe 50metres from the centralised fuse box - where all of the flat meters are. In the meter room, there is a main fuse box leading to all the individual meters and only the electricity company has the key to the main fuse box (hope I'm…
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Student house has issues with address and meters
First off, I should point out that the information I'm putting is what I think is true, due to confusing stories from our landlord and the utility companies! I'm living in a student house in the Stoke area at the moment, and our current energy and gas supply is fine with EON (was the cheapest non-direct debit tariff at the…
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Scottish Power Online energy saver
I am a scottishpower customer and have been on the online energy saver 9 tariff for almost a year, they are now switching me to the online energy saver 9 (april 2012). As this tariff doesn't exist yet I have been having trouble comparing my bill and seeing if I should switch. Can anyone offer any advice as the email from…
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electric key meter in new home
evening....I am moving house shortly and the new place currently has an electric key meter in it. I have only used one of these around fifteen years ago and from what I remember, they actually work out quite expensive. is this still correct and would I be better off asking for it to be removed and just having the normal…
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fuming - bills in houseshare
hi guys we all share bills in my flat of 3 but one person pays them, he asks for cash, we give him it. simples. just got home to find a debt collection letter 'warrant' on behalf of eon on the table for all to view. not happy. asking for £500+ plus £230 for sending the letter. i've not even been asked for any cash by…
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edf bill
i was on the online saver version 4 and changed over to another online saver version not too sure which one in december as the online 4 was ending at the end of december,just had a look at my bill from october 2010 till january 2011 it looks like this How your statement is calculated Tariff: Dual Fuel Gas Tariff Direct…
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Check meter readings!
hi everyone, got the gas bill yesterday, just over £600 for the quater!!! it was an actual reading. so i switched off the heater and proceeded to call the gas company to try and get a flexile payment option set up. was waiting for a call back from the company but nothing, and when the hubby got back from work he didn't…
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Electricity woes
Afternoon chaps... Bit random but apparently this is a civil matter and therefore something trading standards and the likes are too afraid to give advice on. I've noted some decent advice given from a couple of trust worthy members and before I go spending ££££ on solicitors I thought I'd try my luck to see where I stand.…
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Ovo don't seem to want my money
We switched to Ovo in August and they haven't billed us for any gas in all the time we've been with them (electric is fine). I have chased them a few times but nothing seems to be happening and we're worried we're going to end up with a massive bill. Hopefully our direct debit payments are keeping up but the uncertainty…
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Southern Electric - Hard Sell - Unpatriotic Nonsense
Hello All Has anyone else experienced the latest door to door Hard Sell from Southern Electric. For about the third time within six months we have been visited by this company, as the person previously at our address once used them. Dispite telling them within seconds that I'm not interested in changing companies they…
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Please advise?
I'm a student, so moved into my current student house in september but rented it from july, I think, with my boyfriend, we're the only ones in the house. We moved in and found a letter from british gas telling us to pay £100 for the summer, we rang up saying we haven't been here and the metre is actually under the…
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E-on have changed my price plan
Eon have sent me a letter saying my fixonline plan is coming to an end so they will transfer me onto there eon energyonline plan. Is this a good or bad thing? should I start shopping arround again for a new supplier? Thanks
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USwitch & Wine Voucher?
Hi just switched my electricity & received a £60 virgin wine voucher. Just wondered about any 'catches' before signing up to the 'Discovery Club'? & how easy it is to cancel once you have received your free wine? Any one used this? Appreciate any help Thx
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Boiler quote - too good to be true or about right?
We had a local company come out and provide us a quote for a new boiler installation last night. They sell themselves as bigger than a one-man band, but smaller than a large company like British Gas. They offer a 10-year (transferrable) guarantee on the boiler and a 24-hour, 365 days callout service should anything happen…
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Help with utility arrears - success stories
This thread is to discuss the 'Free cash to help pay for utility arrears' section of the Home & Energy Grants guide Did you apply for help with arrears from your gas, electric or water provider and get a grant or other help? Did you find it useful? Please let us know your experiences. Thanks :)
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EDF - prepayment meter problem
my girlfriend has an EDF pre payment and seems to be paying alot in electric per week, over the weekend she had to put £20 on the meter £10 friday morning and a further £10 saturday afternoon and by around 3.30pm sunday afternoon the meter was showing £3.66 credit. Got her annual statement on the weekend, and they reckon…
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Npower Direct Debit Increase
On the 25th February I received a letter from Npower stating they were increasing our direct debit from £70 a month to £151 a month! The first payment would be due on the 28th February! I obviously phoned Npower and stated that under the direct debit guarantee they had to give me 10 working days notice. They said they had,…
