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Care plan
I had the EON central heating care plan in my last property and was happy with the service - it covered my hot water and central heating for £12 per month (was a combi boiler) Having just moved in to a new property, the central heating runs from a gas boiler and the hot water runs from an electric immersion heater. Is…
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Just switched to nPower - Queries
Hi, I managed to get nPower's SC19 deal a day before it was pulled and have got my letter through from nPower. Firstly, I'm owed about £60 from my previous supplier because they were doing estimated readings. I called and gave accurate readings, but I've never received a refund. Will I now receive one, or will I have to…
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Getting the most from a solar pv system
Thought it would be useful to start a new thread which is purely for ideas, tips and suggestions for getting the most out of a solar pv system. No debates over the rights or wrongs of the FITs, just a discussion on how to maximise the savings you can make with a solar pv system. I'll start things off with a few of the more…
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Can I get cheaper deals on gas/elec meter supply?
Hi all, I've just moved into a new place and both gas and electric are on key 'pay as you go' meters. I wondered if there is any way to change supplier/negotiate a better deal, or if anyone has any ideas/experience with this. Thanks, and kind regards, Nicola
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New Gas Supply
I am about to have gas central heating fitted and i need to sort out a gas supplier!! HELP!! i have never done this before and having looked at some websites and this one i am none the wiser??!! So i would love to hear from anyone else who has had to do the same, i am looking for the cheapest deal and i will be paying by…
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Night storage heater problems
Hi folks, I hope you can help me. I've just moved into a new flat which has a night stoarge heater in the living room. I turned it on the other day so that it could do it's thing overnight. After about an hour, it was giving out heat(around 2.30pm). Surely this is wrong, right? Beside it, there is are 2 switches on the…
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switching suppliers
how often do you switch suppliers? i do it every 6 months
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NPower Blatant Misselling
I received a telesales marketing call yesterday from NPower which was designed from the outset to mislead me. The call started with the tempter that it was likely that Npower could save me up to £200 saving off my existing Supplier's charges from OVO Energy. After revealing my overall montly payment of £120 with an…
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Pre-payment gas meter - battery failure
I am with Scottish Power (for my sins) and have a pre-payment gas meter. I went to put my heating on this morning and it did not go on, I checked the meter and I have a 'Battery Fail' message. I knew this was going to happen because an engineer was sent out last month to correct the meter and told me that the battery was…
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Gas/Lecky switch help needed!
Hi as per the warning in my last MSE newsletter I want to do a utility switch. I only last winter moved house, and inherited tariffs which I left alone as had other things on my plate. now I have got to switch as the winter is coming, the problem is, when I go to the comparison websites it asks me what tariffs I currently…
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EnergyLinx ignoring emails and not paying cashback
A warning to others to avoid using EnergyLinx's cashback deal for switching energy suppliers as advertised on the Cheap Gas & Electricity page. At the end of July I switched my energy from Scottish Power to npower via EnergyLinx. They promised to pay £34 cashback on receipt of npower's documentation from me to prove the…
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When to cancel DD to previous supplier.
We are moving dual fuel supplier to EON their first DD will be taken on 24/11 do I allow the DD to my current supplier to go out for October and then cancel or cancel now and pay the balance by cheque/phone. Or is it usual to be billed in advance for fuel making the 24/11 payment cover the month in advance and meaning I…
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Overcharged by npower for gas
Hi all. I know there is a big long thread about npower overcharging but I dont fit into the specifics for that thread so thought I would start a new one. I noticed today that Npower are charging me about 2p per unit higher for gas than my contract states they should be. I have phoned them and they have said to send in a…
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Scottish Power false advertising???
Hi, We have applied to Scottish Power for a quote on electricity prices (home is electric only). The price on their site and also confused.com came back with a 26.8% saving on our current costs, better than any other provider. We applied for it and when we got the paperwork back the prices were virtually double our…
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Combi Boiler - Setting up temperature, Radiators and Thermostat
Hi I have had a new combi boiler fitted and was wanting to know the best settings so I am not waisting energy and money. My Salus combi boiler can be set at 25 - 70 degrees for water and 25 - 80 degrees for heating. so what is the best temperature to set both heating? I have temperature regulators on all my radiators and…
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I am fed up
I am with Thameswey energy and my bills are very high there is no other choice as we can not change our provider as it is shared.. i cant even compare them to other energy providers to see how expensive they are.. i am a pensioner and am finding it very difficult to cope with the expense of it all I am only on a very small…
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N Power and Smart meters Not compatible
I recently switched from British gas to n power as n power had the best deal. I thought i would just check if n power where set up to offer the same services as British gas do when you have a smart meter installed. i.e auto meter readings, energy saving features to monitor high usage appliances etc etc. i called n power…
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EON - Direct Debit Change of Policy
Hi All, I have just got off the phone from EON about one of their "We need to change your Direct Debit to £xxx" letters after their computer decided my DD needed to go up £26 a month, despite me being £60odd in Credit. Now usually every quarter I phone them up, they put the DD back down to the usual level and refund the…
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<music> I hate them so much right now
I am not young, and I am refusing to turn the heating on because I do not want to give npower any money. I changed over to them a few years ago and the transfer was made intolerable due to the meters not being read and npower and atlantic not being able to agree a meter reading. It took horrendous number of telephone calls…
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Who decides?
I live in a shared ownership flat, built in 2006. I am the first person to live here, and rather too naive about things as I'd never had an all-electric place before (and never will again!). I've written about various aspects of this problem on other threads, but my question here is - who would have decided to install…
