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Best way to get rid of prepayment meter?
I am moving into a new property in about 3 weeks and have just been told the previous tenant had a gas prepayment meter installed (not the elec, just the gas). The landlord has said if there is a charge to have this removed then she will pay. Having checked it seems the current supplier - EON - would charge £50 to replace…
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edf-engineer failed to turn up
We recently moved into a new home. Edf were meant to be sending an engineer today,15th,between 8am to 1pm to change a prepayment meter to a credit meter.This appointment was made two weeks ago and was the earliest they could do it.my husband was in all day and no-one came, I rang this afternoon to be told that their…
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Electric Heaters
Anyone without central heating currently using plug in oil filled heaters? Any ideas on the running costs and whether we would be cheaper and more efficient to plug one in each room rather than huddle around just one set to max. The house is bitterly cold so even when a door from another room is open for a matter of…
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Wrong meter number!
Hi! Since I moved to my flat British Gas and I have being "agreeing to disagree" about my electricity meter number. The meter readings are fine and we both agree on those... just the actual meter number is wrong. I have brought this up on numerous occasions with BG and each time it is supposedly going to be rectified but…
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The great gas rip off.
Could someone please explain to me how the price of gas is worked out ?. I signed up with Ebico as it sounded like the cheapest option for gas in my area however I now feel that I am ripped off. Instead of paying around 3.87p for a KwH for gas i'm paying about 25p an hour,now i'm not an expert on these things but I was…
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Fuel grants - help?
does anyone know of any grants available to help people pay their fuel bills? ive just had gas and electric bills that i cannot pay - i'm on income support and waiting to hear about maternity allowance. ive heard that there may be help for people living in fuel poverty (10% of their income spent on fuel). my energy bills…
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want to change my electric supplier and get single meter
Im currently with npower and have no problems with them at the moment but I really want to change providers as I know I can almost half my lecky bill by swtiching. I have an economy 10meter with dual maters (2readings) all the other suppliers I have looked at only have one meter reading ive read a few threads about people…
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Scottish power £110 topcashback
Hi there Just a quick question to see if anyone has had this cash back as promised on TOPCASHBACK. I switched to them a few weeks ago, have just been asked for my electricity reading but as yet my cash back is still pending and not yet been confirmed. Just curius to know if anyone has ever received the cash back and how…
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Help with npower please.
Ive been a good customer with npower for a few years and back in May i started a DMP so i moved bank accounts and so all my direct debits moved to my new bank. For some reason npower only took 1 debit out my new bank account back in May, since then they haven't took their monthly payment even though there have been funds…
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Cancellation Charges
I have switched suppliers owing to being overcharged by British Gas and from my credit they have deducted £100.00 as a 'Cancellation Charge' Has anyone else been charged this amount? How do they work them out? How can I get that back from them? I have tried to ring them but twice got cut off whilst being transfered so they…
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Anyone used Rointe heaters?
We've currently got storage heaters as we don't have gas but they are proving to be very expensive to use. A friend has suggested these as a replacement and their sales blurb seems quite convincing but cannot find any real world reviews anywhere Any advice would be appreciated as we're freezing our bits of!!!
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Gas usage has gone through the roof
Hi. I wonder if anyone can help. Npower requested that my gas meter was changed in the summer and now i seem to be useing twice as much gas as i was before. Before i go through the long winded (and expensive) process if puting in a meter dispute i was looking for other peoples opinions. Last year i measured my central…
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British Gas Websaver 5
I'm trying to sign up to the new Websaver 5 tariff (linking through Quidco) in order to save £70 on my elctricty with Scottish Power - Ec 7 Fixed Online Feb 2011. I get as far as checking the information is correct, but the "Apply" button doesn't appear, so I can't get any further. Anyone had any joy signing up online for…
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southern taking over without me knowing nd its unreal the money its using
hi all hope someone can help me i was with npower since moving to my new flat in september was to get a new dry meter from them on the 10th they didnt show up when i call up to see wot happend they said southern had taking over i had never heard of them i then got there number and rang then to be told it was a mistake and…
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radiator efficiency
Could anybody offer any suggestions here please? We have a bedroom at the back of our house which is significantly colder than the rest of the house and so we are looking for ways of keeping this warmer through the night. We've recently had a new combi boiler fitted. Could changing the radiator itself help convect more…
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MSE Please Note: Switching Problems using Moneysupermarket
This is just a word of warning to both MSE and to users of this forum. MSE recommended switching Gas and Electricity by going from MSE to Moneysupermarket.com, which will then earn you £40 commission back from Moneysupermarket.com when you switch Gas and Electricity supplier. On 21 September 2009 I took MSE’s advice and…
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British Gas ~ final bill NOT final?!
I switched to another company in april and rang and paid my full and final bill. I then received a letter saying that they were sad to see me go but that my account was all up to date. In fact, I had overpaid (thanks to yet another mess they created when I first moved into the house and charged me over £600 for 2 months…
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Pre-payment meter from hell!!
Got a new card for the gas meter today. Objective was to sort out problems. It has only made it worse! It has put all the debt I owed on from when the meter went in. Yet I have been paying the balance off for three months. The tariffs have increased again. I seem to be going round in circles. The phone calls to BG are well…
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meter set up wrong it seems, now BG want me to pay for replacement!!
Hi, I recently changed to british gas online saver with energy smart and cannot get the bill prediction tool to work, and I have called a few times regarding this and was told they would sort it. Called again today to chase it and the advisor informed me my former dual rate meter will not work for online bills properly,…
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Switching electric heating to gas - any grants?
Hello there - we are just buying our first home. It has only got electric heating (night storage) so we have had quotes to switch to gas, at around £4k inc VAT, includes Potterton boiler and around 5 radiators. Does this come under any sort of grant? It will be very energy efficient compared to electric heating. As we are…
