-
Gas meters - Siemans
Has anyone else experienced trouble with Siemens replacing gas meters? I have had a three year wait for my replacement meter (Siemens working on behalf of British Gas contacted me to say it had to be replaced for safety and accuracy reasons). I was let down twice with engineers not turning up for appointments (8am to 8pm)…
-
British Gas ...the cheeky ^%&*%$"!
I have to vent my anger and see where I stand legally! The problem arose after a yearly service on my in-laws gas fire, The appliance was working perfectly before the service , but after became very difficult to light. After a request to come back and rectify the problem they were told it was a non-urgent problem and that…
-
npower trouble.
My OH sent a letter to npower yesterday. I am posting the content here to save me explaining the situation. _______________________________________________________________ When we switched suppliers from British Gas to Npower we continued to use the prepayment meter as we were advised it could save us money. Over a period…
-
friends energy supply taken without consent.
Hi EDF took my friend's gas supply without her authorization or knowledge. Her original provider Southern Electricity kept sending her letters saying 'sorry to see you go', she told them that she didn't understand why they were sending her letters as she didn't intend to leave them. Then on the 2nd Feb 08 EDF had taken…
-
British Gas pay me 1500 pounds after billing problem
I moved to British Gas nearly three years ago for my electricity. They never billed me, even online. I called a lot of times trying to get them to sort it out, but gave up (and asked them to cancel my direct debit, hoping it would get them to do something about it). Last week I got a bill for over 2700 pounds. British Gas…
-
pilot flame - costs
Hello I just wanted to check that these figures sound about right. Ive worked it out that the pilot flame costs around £70 a year and would like some opinions as to whether this sound rights. It uses 0.6 units per 24 hours which adds up to about 20p per day and around £70 per year. thanks for any help.
-
What can we do about 'estimated' meter reading?
Before Christmas sometime my boyfriend was cornered by an Eon salesman in the supermarket and (perhaps foolishly) agreed to be signed up to recieve information from them. No information turned up in the post, but they did sign us up with an unwanted Eon electricity account! :mad: The first we heard about this was when we…
-
Deemed Supply
I am the owner of a building which was, until recently tenanted. The tenant moved out on 11th Feb and I have switched off the electricity and gas at the mains. British Gas say "ok, when you let, the tenant will move in, turn on the gas and be our customer unless he changes supplier." Opus energy (who the tenants switched…
-
New house, no bills yet
Afternoon In December last year I moved into a private rented house with 2 friends. We have yet to receive any utilities bills or even notification of who is supplying us. Now sounds like luxury but worried that we're gonna be stung with a beast of a bill so want to get in there first and not have them estimating. I have…
-
How often can you switch?
I switched to Scottish Gas last month before Martin advised us to do so and realise that I'm not saving anything. I want to switch again but do you have to wait a certain amount of time before switching? I've compared suppliers today and can save £13 a month if I move. Thanks for any advice!
-
Scottish Hydro Electric - Gas + Electric Bill for 3mths £340.33?
I have just recently received quarterly bills for gas and electric. Can someone have a look at the charges to see if im on a good tarrif as i have no idea. My gas tariff is general saver, I used 693 units of gas. The units converted to kilowatt hours was 7836.58. I was charged £168.49 for the units + standing charge of…
-
help ! muddled here
I've been at the husband to switch away from scottish power, but he likes the quarterly bill and paying it cash. Today we phoned in our meter reading and even scottish power told us we are throwing money away, we're on the highest tarriff and pay even more than pre-payment customers do. In your knowledgeable opinions, is…
-
Problems with Scottish Power
I moved into a new house last September and stayed with Scottish Power who had been supplying the gas and electric to the previous owners. We rang up to say we were the new owners and needed to change the contact details, this all went through ok. About 3 weeks ago we got a whopping bill for £644 for the previous 3 months,…
-
Letter to say i am having a new meter installed
Yesterday i opened up a letter from eon,,stating that they are changing my electic meter,,,and that i had to contact them for the next stage..I am a bit shocked that i now need a new meter as my house is only 8 yrs old,,why is it important to need a new meter?????Has anybody else had the same letter???
-
electric heaters
i have just rented a house. the living accom is on one floor and there are two electric heaters in the main living space. my electricity bill is thru the roof! i am not connected to a gas supply and wondered how i can reduce the heating bill. i have the heaters on a timer so they are off while i am at work. would having…
-
In debt with npower- should I switch
Hopefully you can help, just before we got our new boiler(we had a back boiler before), npowere had not been charging us enough gas & electricity. We owe them approx £430. This figure may have gone down now due to the combi boiler we now have installed but I am worried it may have also went up due to the price hike. My…
-
help switchin please...
rentin amovin into a rented house on 1st march with 2 pals and i need to get the gas and elec sorted. Currently the house is with british gas for gas and scottish power for elec. Ive read that they are both expensive and so was hoping that you guys could recommend 2 new suppliers? cheers ..........was thinking E atlantic…
-
Switched to e.on via a cashback site?
I just had my cashback declined (on Topcashback) after switching to e.on through them. I'd originally applied 3 or so weeks ago (pre price rises) for ElectricityOnline Extra Saver 4. Not long after they brought out version 5....... so I called them and asked that I'd start on that tariff , instead (once my cooling off…
-
UK Energy Prices
Along with many others I have grumbled and groaned about the increases in energy prices. In fact, I have just shifted supplier now the market has settled after the last round of rises. In today's Sunday Times there is a two page story about the energy market in the UK. A lot of it bears scrutiny; appalling Customer…
-
E-on debt (current supplier)
Hi, Has anyone got any ideas about what I should do about about my current electricity providor E-on? I am £500 in arrears with them and they supply my current electricity...at the moment they want £80 pm to cover this debt plus £30 for current electricity use. This is way over my budget I have debt managment plan with…
