-
Missing Ebay Item
Hi, I ordered a product to take with us on our holibobs. It never arrived although the tracking says it's delivered. I raised that with the seller. They replied just quoting the tracking. Then they escalated it to eBay, eBay then found in their favour and now I'm out of pocket. So I raise an appeal. They want Hermes to…
-
How long before I can INR an order?
Looks like I've fallen for a 'UK seller' actually based in China. Kicking myself at the moment as I normally check this detail out but didn't in this instance. Ordered some bath and sink taps on 7th September from a seller advertising as item location Manchester, UK. Seller address is somewhere in bloody China. Estimated…
-
Neg Feedback
Just had my first negative. The buyer said, "Sent to the wrong address, even though I reminded the seller". I don't have any recollection of being asked to send it to a different address and have checked my eBay messages. I sent it to the delivery address on the order. I've checked and there is no buyer note attached to…
-
annoying change of mind returns.
I get very few returns on ebay but some are just irritating as it costs me outward postage and paypal fees. This latest one a change of mind return for the reason 'larger than it looked in photo and depth not suitable for my purpose, photos a bit misleading' (this is a change of mind return luckily). This item has…
-
Facebook market place user
So I paid £100 deposit for a MacBook last night, today I drove 1 hour only to find nobody at the address and no laptop and I’m £100 down and £25 of fuel?! is there any way of getting this money back by contacting Facebook Marketplace somehow or contacting the bank? User who scammed…
-
Ebay scam? Not received delivery of small value item
I recently bought something on ebay which didn't cost much, haven't received the goods and since discovered there's a lot more negative feedback from people not receiving their goods. I'm not too worried about the amount paid as I'm pretty sure it'll be sorted by ebay / paypal, but I'm more intrigued into what the scammer…
-
Ebay wants me to list in inches not cm
Hi. I'm trying to list an item on UK ebay and it wants the "item width, item height" dimensions in inches rather than cm. Does anyone know how i get it to switch to cm? Thanks
-
Laptop Problem
I bought a laptop in June. It arrived as an A6 as opposed to an A9. I was guilt tripped by the seller saying he had been made redundant, after all I had been looking at getting an A6 but this was a bargain. I know I dug a hole for myself with that, but the battery is total rubbish and Lenovo are saying that is quite…
-
Paypal Scam Victim - Remove Credit Rating Marker
Hi, My daughter recently sold an item on Depop for £60, the buyer paid directly using Paypal, payment arrived and my daughter posted the item to the address provided through Depop. A couple of weeks later, a third person raised a dispute for the same amount for an unrelated item not being shipped. PayPal refunded the 3rd…
-
Ebay Return. Damaged and late.
Sold some brand new aftershave. Still sealed. A few days after receiving buyer requested a return as they didn't like it. Was automatically approved by Ebay as I have it set up the way. Was not returned so Ebay automatically closed the return. A few days later received it back. Not only has it been opened and used very…
-
address has odd ebay reference in it, not GSP
Hi all, Some of my ebay orders have an odd reference in the address, it starts "ebay" its like "ebayg7h2fs" Is this some other type of collect plus or something gone wrong? The address seems to be a normal residential one rather than a shop. Cheers.
-
Can I open a case for item already returned?
I returned an unwanted item within 30 days, tracking shows business seller received it 10 days ago, no refund as yet despite asking twice via EBay messages. Can I open a case, and if so via EBay or PayPal, bearing in mind the item was unwanted rather than SNAD? I should add that I returned the item without contacting the…
-
eBay Fees/ Paypal
Hi I've been selling on eBay for 19 years and have my monthly selling fees set up for payment from Paypal which has been straightforward until now. At the end of August there were two separate eBay charges made to my Paypal account - one for the same amount as my invoice, and the other for £3.50 - does anyone have have any…
-
kitchen tap from ebay
Hi, Has anybody bought a kitchen tap from ebay? How's the quality? I'm tempted to buy on ebay because there are same models/design and the prices are £10 cheaper compare to the online shops but they don't specify the brands. Also, I saw some sellers are based in China but item location in Leicestershire?? So I'm not really…
-
September business seller updates
https://sellercentre.ebay.co.uk/business/news/september-2020/index some 'highlights' eBay will manage payments for most business sellers in 2020, and by 2021 eBay will manage payments for a majority of its marketplace sellers. Please make sure you have signed up for emails from eBay. (so confirmation that it will be rolled…
-
Empty ink cartridges prices!!!
So I usually send them back but this time i put 5 on Ebay and they went for £16! Unbelievable.
-
Amazon returns
Hi, I bought a thing from amazon it did not work. I contacted seller, they did not help . I also did amazon messages to the seller saying it did not work. they replied telling me to contact some website, I did , but got no reply. I bought another thing same but different seller. It works, proves the first is definitely not…
-
PayPal payers protection may have no value
I purchased an item through Facebook paying with PayPal to get what I thought was payment protection, the item was not as describe so opened a case in PayPal the seller has offered a full refund but I must send it back to china at my cost, costing me twice the value of the item to get my original money back for the wrong…
-
My Hermes postable service
I have an item, less than 100g but fractionally too small for an RM large letter- the box is rigid so I can't even pretend it could squash through the RM gauge if checked. I have looked at the Hermes postable service and that appears to have a depth of 3cms , as opposed to the RM large letter of 2.5cms so should be OK. Has…
-
eBay £1 Listings - why aren't I eligible?
Recently I've not been invited to eBay's £1 final value fees promotion. At first, I thought they'd stopped because of COVID, then I noticed that sellers had to meet minimum standards to access the deal... but my seller rating is above average and has been for years. There's only two more reasons I can think of: either…
