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Special Delivery lost?
I posted a Special Delivery item on Tuesday, When I check tracking all I get is Your item was posted at Post Office® branch, on 26-02-2019. More information will be available as it travels through our network. Any ideas? I also posted a 1st class recorded item its also not delivered, Contacted buyers nothing received.
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eBay and Shutl deliberately hiding enhanced postage rates
Has anyone else experienced what to me appears to be eBays deliberate attempts to hide their Shutl delivery rates for enhanced compensation? When listing an item, you would think their postage template rates would include options like this, however I recently listed an item, the rate for Shutl shown was accurate for size…
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Ebay and DRS Debt collectors
hi all, just wanted some advice, i sold my iphone 7 about six months ago on ebay for £212.00. I sent it through their hermes shuttl service at the nearest shop that printed their labels. they received it but "lost" it at their warehouse. long story short i got paid withdrew the money, ebay paid the customer back as i…
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Shipping to Mauritius .. Would You ?
I have just received a message from a potential buyer in Mauritius asking if I could post the item there, using Standard International Shipping. The item isn't wrapped, but as a guess, at this stage, I see the price would be £10.95. (So that would be another £1 in fees) This is actually slightly more than price as the item…
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Business sellers - possible offer of 500 free BIN from 100 April
Strangely the email came direct and not via eBay messages but I've been offered 500 free BIN listings a month for a 3 month period from 1st April. Terms and conditions are here: https://programme.ebay.co.uk/promo2019_GTC_listings The original email states As already announced, from 1 April 2019 the only duration available…
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Paypal and returns for items bought on ebay
Hi I recently bought an item on ebay a spy watch which I intended to use for when I go to the bank at night to draw money out in case someone mugs me at least I could catch their face as a result I bought an item through ebay which was described as a 1080 pixel hd spy camera watch and waterproof to boot the seller claimed…
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seller update including GTC BIN option only
Business seller update is here: https://sellercentre.ebay.co.uk/business/news/february2019/index?utm_source=SM&utm_medium=EM&utm_campaign=SR_Index&utm_content=SR19.0 Highlights include this absolute gem: From 1 April 2019, we’re taking further steps to simplify the shopping experience across all eBay sites. The only…
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Anyone used Selleo trading Group ?
I have seen a car on gumtree and the seller is using a third party seller called " Selleo Trading group " It seems odd but when I google it gets good reviews on some online forums but I can't even find a web site. Does anyone know anything about them? They are based in Aberdeen.
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Pitfalls when selling phone/ipad
I have a couple of iphones and an ipad that are broken to varying degrees which I'm thinking of listing on ebay as 'for spares and repairs'. I've got the boxes and I'm not expecting much money for them. Looking at the listing for similar items and sellers seem to be listing a lot of conditions of sale and in some cases…
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eBay Shtl / Hermes small parcel size
I have a box that is within the given "small parcel" dimensions, although smallest side is bang on 16cm, the precise maximum given on ebay. My question is, is there a risk getting stung for being on the border of two sizes? I'm struggling to find out who measures the parcel, as Hermes direct don't seem to offer the "small"…
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new style paypal hold and INR
I sold an item 2 weeks ago for £30 so sent via RM signed for. Maybe because I haven't sold in a while, the money got held by paypal and it's different to how it worked in the past. It now says that funds will be released after the item is delivered, or if there is no tracking then 1 day after estimated delivery. Problem is…
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Re the RM price increases
RM have apologised for the increase in postage costs being in breach of the cap http://www.cityam.com/273708/royal-mail-apologises-breaching-stamp-price-cap-after
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Best way to deal with a serial complainer?
I make and sell hair accessories on eBay. All has been going well until today, when I got a message from a buyer saying she wasn't happy because on the two items she ordered, the clips at the back of the hair bow were slightly different in size, and she felt the quality of the clips was not good enough. About 50% of her…
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Would a 30cm x 46cm parcel be PO 'Small Size'
I have just wrapped an item, knowing the size was touch-and-go for fitting the small parcel guidelines Officially .. sizes are 45 x 35 x 16cm My item is 1 cm over on the long side, but if set in the Post Office 'test box' it would fit (sloped) I'll give it a try ...but was just wondering what folk here would think
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Bought item on Facebook that’s likely to break when used.
I’ve recently bought a kids trike from a private seller on Facebook Marketplace. Seller described as having only been used twice. No images of the actual trike were shown in online the advert, just stock ones from an online website. On collecting the item it’d clearly been used more than twice. Seat cover was grubby and…
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Item not as described
Afternoon - purchased a blackwork/embroidery kit which was described as new. It's actually an old kit (I don't have an issue with that as people clear out their stash), but the needle has been left in the fabric and has rusted. Rust, especially old rust, is very difficult to get out of fabric, so it need replacing. I…
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What Feedback?
I bought an item on Saturday 16th a small makeup palette. The seller had 100% feedback eBay set the arrive on Thursday 21st -22nd Friday. The seller had not marked as shipped but I have had sellers not mark shipped and item arrived quickly. On Thursday afternoon I get an item shipped and an RM tracking marked posted at…
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Why do they have to beg?
I know people struggle and have money issues sometimes but when it leads to a potential buyer ultimately begging me to accept a reduced price it does have me wondering that they are either making up utter nonsense or their up to something. Saying stuff like “it’s all I have left in the bank” just makes me think if that’s…
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global shipping damage
I've been using the GSP a lot over the past year after getting quite a few 'lates' from overseas buyers. However the past week or so I've had 2 items very badly damaged- almost smashed to pieces. I've got one case opened so far but the second buyer (in Italy) says that they are reluctant to open a case and prefer to write…
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How would you answer this question ?
Just received a message this morning through Ebay, for an item priced at £11.99 Would like to know if cash on collection option is available. What will be the final price for cash on collection. I know selling outside of Ebay is a possible quick route to big trouble, but how would you suggest I reply ? Trying to be polite,…