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Help! My layout changed today and I can hardly follow it
I had to phone EBay today about something then a while later I noticed that my layout had all changed and it doesn't look so good or so clear as the old layout. Possibly because they had to go into my account and it then left mine set up like the operator's. Does anyone know how I could change it back, if this is possible?…
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Sellers rights, customer wants to return item.
Hi all, I've just joined the forum as I have a few questions about a sale I made. I am a sole trader, and I supply and repair PC's for the domestic and small business market. Last week I had a call from a customer wanting a second hand PC. He was in rather a hurry as his current machine (a laptop) had let him down.…
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New ebay pricing for business shops
I KNEW they were up to something! http://sellercentre.ebay.co.uk/business/news/spring2017/fees-update#breakdown We've added more inclusive fixed price and auction listings to our Basic Shop. Your new subscription fee will be £25, which gives you £90 of value compared to not having a shop.[/COLOR] This might actually suit…
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Being charged for a myHermes returned/undelivered parcel
I received an email from myHermes this morning saying that my parcel has not been delivered and will be returned to me at a cost of £3.33 + VAT. (£4) How do I pay this as there is no payment link in the email and cannot find a link about this in my online account. I gather the parcel will be destroyed if I don't pay -…
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Listing format has changed?
Just tried to post some new items to discover that the listing format has changed and it seems a bit more long winded. Comic Sans has disappeared and you cant change the colour. Ok not desperately essential but it seems a shame.... What does everyone think?
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Ebay listing - inclusive 24 hr express delivery, only sent as Signed For?
Ordered a new car part from an ebay seller - and chose them because they offered "Express Delivery (Other 24 Hour Courier)" as part of the price. I ordered the item Friday PM, heard nothing in terms of dispatch info over the weekend, so emailed this morning just to confirm it was being processed. Reply came promptly that…
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Changing an Ebay dispute
A rare question from me as a disgruntled Ebay buyer. I bought an item on Ebay that was a few days beyond delivery estimate so I opened a dispute (or whatever they call it now). The seller sent me tracking (amazingly it hadn't been tracked in the system until the day I complained!). I received the item today and it is…
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Help please with Ebay Refund
I bought an Iphone in February from a sellers with 100% ratings and indeed everything went well. However, when received the phone it was not A rating as described by any means. With paperwork with the phone they said to obtain a refund use the Ebay resolution procedure which has worked up to the point where the seller has…
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Begging me not t0 leave negative feedback
Got this from a seller who had auto-accepted my best offer of £60.00 on a £64.99, They then bombarded me wioth emails asking me to pay the £4.99 as they had made a mistake but would credit me with £7if I cancelled and rebought at £64.99 [credit being worthless to me obviously] I eventually gave up and told them to caCNCEL…
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Please Help. Buyer requested Return/Refund. Highish Value.
hello. I'll try and be brief and add info if required. my ebay account is in good standing with no defects. personal seller. against my better judgement I went ahead with a zero feedback buyer transaction - everyone is a first time bidder at some point, right? item is an apple product, some years old but it is still sealed…
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Seller feedback score lower than the number of positive feedbacks ??
I want to buy a spare camera battery so had a quick look online Found one seller, so started doing a bit of research. I like to check their feedback, in the hope somebody else has bought the exact same thing as I want and read the comments. The seller has a total number of positive feedbacks, which is actually higher that…
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Returning an item by Royal Mail question(s)
I am returning an item of clothing that does not fit. I have gone through the return item section on ebay. I am a bit confused. Firstly, it says choose between Royal Mail returns or Courier Plus. Royal Mail is £2.99, CP is more. I chose RM. It says I should print out the return label. Do I need to wait for the seller to…
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Linking Paypal with bank account
When you link your bank account with your paypal account. In order to do this paypal deposit £1 and a code into the account then you have to put that code in, to prove to paypal you have access to that account. Does anyone know. If the code can be read on a mini-statement from,an ATM? My daughter doesn't have internet…
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Buy it Now Button Not Showing on Auction Listing
I listed an item at a start of 99p with a BIN at £27. But I don't see the Buy it Now button on the listing page. I have a bid so can only revise so much, but when I do try to revise I see that both the 99p auction start price and the £27 BIN boxes are greyed out - meaning they can't be edited. But also, apparently, meaning…
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Where to sell old Dinky toys
I have quite a few of my dad's Dinky toys to sell. A lot are in great condition, in there original boxes, where they came in them. All from the 1940's and 1950's. A quick look on Toymart (I don't know if this gives accurate prices or not) suggests some are worth £400 odd. Probably have near 50 toys to sell. Where is my…
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Don't you just love some ebay buyers!
Sold a clothing accessory for £14, been left negative feedback by the buyer stating, "This had a Claire's accessory label on for £8. So I got ripped off" Some buyers really are special.
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Charity Shops?
Hi all, I am soon to be opening a charity shop in Lincolnshire. There has been quite a debate recently about charity shop prices and I want to make sure our prices are fair. I would love to know peoples opinions on prices for things like shirts, dresses, jumpers, trousers and coats. Thank you all. xx
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Selling to China, through GSP - Safe?
Reduced the price of an item today from £100 to £90. It's been up for about 25 days with a few watchers but just today has sold. I'm glad as I'd rather have the money but I'm worried about sending it to China. It's being sent through the GSP so if I get a confirmation they've received it and repackaged it, then surely if…
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Why would an ebay seller follow a buyer
Could someone tell me why an ebay seller would follow you if you left them negative feedback.
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PayPal wrong email ad
One of my previous customers has sent me a payment friends and family but they got the email ad slightly wrong, what can I do? I have asked the wrong email address to please refund my customer, and I will do the same for him if the situation was reversed. Because our emails are very similar. Can PayPal help me if I explain…