We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨
Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Consumer rights
Archives for November 2020
Discussion List
Purchased item needs repaired - do I have to use the manufacturers choice of repair outfit?
Hi, I was after some advice on something I purchased that needs repaired. I bought a Segway direct from Ninebot/segway.co.uk and after a few months, unfortunately it's developed a fault. It flashes up a warning number and won't start up properly. It's still under warranty (it's now over 12 months, but it's a 2 year…
Is a few weeks, to a month, or more, reasonable for fixing a new laptop?
I bought a brand new ASUS Zephyrus G14 from the laptop outlet website on August 13th. I've had various issues with the laptop with it being too hot and other weird glitches, however it has reached the point where the laptop is unuseable for high demanding tasks. I used to (and should get) 60+ FPS on most new games on high…
Chances of getting a refund
I paid for my children's swimming lessons for the following term back in early March, just before the lockdown. All their swimming lessons were cancelled the week after I paid and haven't resumed and aren't looking likely to resume any time soon. I have emailed the swimming company to ask for a refund, but I just wondered…
Rouge Handyman
Has done an horrendous job on small pitched roof and all roofers who have seen it have said don’t let him back on the job and he should be reported. However, as the law goes he should be allowed to put it right, he won’t he’ll just bodge it again! How do I stand in claiming back my monies if for obvious reasons I don’t let…
Tempur Sensation Elite Mattress gives me very bad back pain every time I sleep in it! Miss
Hello, Bit of a long story but it started on Boxing Day 2018, I went into Dreams bed store to get a new mattress after my cat had a problem and went to the toilet on my then mattress and as that mattress was over 8 years old I knew I needed to buy a new one so it was the perfect time to do so. I went in and told the sales…
Facebook Marketplace - item not received
Well, I think I've learnt a lesson the hard way... I saw a bracelet that my daughter world like on FB Marketplace and asked the seller if they would post it. She agreed and added £4 onto the price to cover 'signed for' delivery. After almost 2 weeks it still hasn't arrived. She says she won't give me a refund until she's…
Confirm your email address to Create Threads and Reply
Is this how you want to be seen?
We see you are using a default avatar. It takes only a few seconds to pick a picture.
