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RESULT at last
Hello all. Some of you may remember me posting a few days ago about an issue I had when trying to return my faulty steam mop to Argos and initially Argos staff insisting I contact the manufacturer. Some of you have had similar experiences and it is absolutely true what Martin Lewis says about retailers trying to fob you…
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New Sofa: Small Mark & Dye Kit
Hi, Hoping for some advice! We bought a new leather sofa from DFS for approx £3500 which was delivered just before Christmas. It had a small but noticeable mark on the arm which didn't come off for the engineer when he came out to have a look earlier today. He's suggested it's a mark on the leather and wants to get a dye…
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Exploding light bulb and light not working
Sorry if I apppear petty. Last week a light bulb in my kitchen light exploded and the branch holding that bulb is no longer working. Needless to say this would incur costs for me to repair or replace the light. The light bulb is from Duracell, I've written to them but theyre ignoring me stating they only deal with…
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Currys refusing return of rubbish oven
A few weeks ago I purchased a new Kenwood gas oven for £650. However, it is absolutely rubbish and either burns the bottom of anything we put in or doesn't cook meat properly to the point we have nearly served raw chicken and raw beef to our kids. I rang currys the day after we first used it to complain, who informed me it…
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Kenwood or Currys
Hi I purchased what I thought was a Kenwood fridge freezer last year - there is a problem with it but when I contacted Kenwood they said that the product I had bought was manufactured and sold by Currys and to contact them. I told them that I would not have bought a Currys/DSG own brand item and felt that I had been…
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Compensation
Sorry if I have posted this in the wrong place I just didn’t have a clue where to post it and someone suggested here Hi so a few months ago I fell in hospital and broke my hip and had to have a full hip replacement now I sought advice and reluctantly made a claim for compensation now I say reluctantly because the nhs is a…
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House of Fraser won't refund me for damaged goods
I bought two matching ceramic homewares as part of a set in early December online from the House of Fraser. They arrived in a plastic bag. One of the items was in a box and seemed undamaged ( I didn't open the security packaging). The other item, a platter, was not in a box. Rather it was wrapped in bubble wrap. I could…
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Bryan Carter LLP
I had an arrangement with BC of £41.50 per fortnight however, I made one payment too many. Advised BC of this in Feb 2016 to be told they would be refunding mye as soon as the payment is picked up on their system. BC is since been resolved and I have had nothing. Any chance of getting this back?
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Double Charged for Gatwick Car parking
In November last year I booked online 3 days parking at the long stay Gatwick Car park. The booking went through no problem and I completed the booking in November. In December by chance and checking through my statements I realised that the car park had charged me twice for exactly the same booking. I contacted them and…
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Fridge within warranty broke 2nd time, no engineer for 9 days
Hello, I have bought a Hisense fridge-freezer over a year ago from Argos. Digital display stopped working within months, which was fixed under standard Hisense warranty. Recently it started to play up again and yesterday it all broke down, had to empty I all and the engineer is due to come by 8th January! I guess if it…
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Cherrywood Cars
I would like to share my experiences of Cherrywood Cars of Astwood Bank near Redditch. I bought a car from this dealer which broke down a few days after purchase. Unfortunately, they were unable to properly repair the vehicle and refused a refund. I am in the process of recovering the money for the car but this is proving…
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problem with dating site 'badoo' over an accidental purchase
I am on the dating site 'badoo' Normally, to get access to features of the site that are chargeable I pay for credit on a one-off basis. I think I get 2000 credits for £14.99. On 29/12/2018 I upgraded to their premium service. This is available for varying lengths of time. I don't have this information to hand but I think…