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broken gas bed on gas fire underneath fire coals
British Gas under the Homecare agreement broken my gas fire bed. The coals sit on top of it. Now British gas have refused to approve it. They have tested everything all is working. I stood and watched them. They say they can't find the gas fire on the internet. When I telephoned the office 5 years ago on three separate…
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Hotel\hostel doesnt care about thieves
In my first case i thought it was some isolated case but it seems that most of the hotels/hostels in London dont care about thieves, especially the smalls ones. Where can i complain about it & if i can get some refund. Thank you
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Quoted consumer rights; company still ignoring
Please can anyone help? Shower tray delivered November 2016 but not fitted until February 2017 due to work delays. Installation revealed manufacturing faults (not damage) that could ONLY be evident on fitting the glass screen on top - there is a level issue on the tray edge which will cause substantial leakage if used.…
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Solicitors Costs
Hello. I am trying to find a solicitor to work for me. I have spoken to a couple of solicitors, but don't really trust them. I don't understand their cost. Can anybody give me a steer on no-win no fee agreements.
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Bought a house, alarm came with it.
So i bought a house off an old lady who was basically conned into buying a Rancom burglar alarm system. She has paid it off for 5 years. However when i spoke to them to swap the number of who they ring from hers to mine they declared they needed £200 admin fees to do it.... I cant/wont pay that much money to literally…
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Won a Court Order, but defendant not paid!
I won a hearing in Small Claims (County Court) to retrieve the cost of a vets bill for the damage the defendant's dog inflicted on mine. After 9 long months I won in full - the costs plus fees totalling £541. He had 28 days to pay on the Court order. He hasn't paid. I understand from the courts that I can't escalate this…
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Magazine Subscriptions
Evening everyone. I'm new to this forum and new to this website, but I have a problem that I need to deal with and I'm hoping that someone here can point me in the right direction. 18 months or so ago I took out a subscription with Eaglemoss for the 3D printer - collect in weekly instalments. I kept up with all of the…
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Expire date on Vitimins.
Hi All, Ordered some vitamins online and they have arrived with an expire date on July 2017. There are 90 tablets, so I cannot take the course without them going out of date. What is the law on this? Thanks
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Sales of Goods Act / Consumer Rights Act
Hi Folks. New here, but wanted to obtain some advice on my situation. I purchased a 5ft 'Coil-Sprung' Mattress from a cheap beds/mattress website at a cost of £120.99 on 22nd January 2017. I bought this as I was in the process of renovating and wanted a new one. I didn't open the mattress though until 13th April 2017 as I…
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Don't be scammed like me
I want to let you know that I was scammed by Mac Studios (Text removed by MSE Forum Team). I paid them £1,975.00 for modelling photo shoot for my 14-year-old daughter. They promised that the portfolio will lead to various modelling jobs. And the Z card with her stats details should have sufficient information for agencies…
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Shattered outer pane of double glazed patio door
Hi Just now I heard a huge bang and saw the outer pane of our double glazed patio door steadily and quickly shatter from a central hole. No evidence of an air rifle slid or dead bird - it just shattered with a very loud bang. We has the patio doors fitted in April 2011 and they are still under warranty. The company…
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Unsatisfactory 2nd hand car
We purchased a second hand car around 6/7 weeks ago. On the test drive the engine management light was on, we were told it was the lamda sensor and would be fixed. We agreed to purchase the car on this basis. The eml light was off when we picked the car up and we were told the issue was fixed. Unfortunately we've had to…
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Poor Non-Amazon prime customer service?
(Disclaimer I'm posing a question as much as a criticism of Amazon, what if any rights do I have we're our expectations unrealistic?) I've been trying to resolve this matter on behalf of my sister who ordered the following item on her none-Amazon prime account, being a Amazon Prime member myself I've never experienced such…
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Very.co.uk
Sorry if I've posted this is the wrong place but I couldn't find a more suitable place to post it. I got accepted for a very credit acc. I ordered £40 worth of clothes just to see how it works (which has been dispatched already), im just confused about one thing and I've looked online but can't seem to find an answer to my…
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Does John Lewis TV Guarantee start on order or dispatch?
I'm looking to buy a tv from them at a really good price and don't actually need it till the end of the year, and noticed they can deliver up to 6 months away which is perfect. My only concern is on when the guarantee starts. Does it start when I place my order or when they dispatch it? I have found the following info,…
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After 2 weeks Nvidia won't give me a RMA or return address for faulty product
I brought a £700 computer graphics card directly from the manufacturer Nvidia, when I first used it it didn't work at certain screen resolutions when connected via HDMI. Because it seemed like a software problem, I waited for new software (drivers) to be released and they didn't fix the issue either. I received the card on…
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Shark vacuum 3 weeks old plastic bottom broke.
Bought a shark rotivator vacuum three weeks ago. Very impressed with it but we have obviously hit the corner of some furniture as the plastic case and wheel on the bottom of the appliance has broken off. Can't even remember when this has happened. Taken it back saying that the casing must brittle and not fit for purpose…
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Lenovo G5 plus promotion fraud?
Hi, I have been trying to buy the g5 plus on the lenovo website for over a week. Every time i'd check the website it would be out of stock but it would come up with a promotion on the side: Moto g5 plus.... £10 off with promo code UKWELCOME10. Today the phone was in stock and I applied the promotion but the discount wasn't…
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Particulars of Claim - County Court
Hello, I am taking a sofa company to the county court unless they are able to resolve and refund money they owe me as they sold me a sofa that did not match what I ordered and are £109.99 short on the refund. I was advised on another forum to look at this 'Take a look through sections 20-24 of the Consumer Rights Act…
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Defective iPhone - Purchased from Very
Hi, I purchased an iPhone 7s Plus from Very in December which I have used without issue until yesterday when the home button stopped working. On attending an Apple Store Genius Bar they have advised that the home button is cracked but cannot offer a viable explanation as to how or why this could have happened as there is…
