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Faulty goods - refitting costs
Hi, I wondered if somebody could please help me with the following situation. I bought a plumbing part from a UK supplier just over two months ago, and then had it fitted by a third party plumber. The part has failed and the UK manufacturer has agreed that it is faulty and has agreed to supply a new one. However, they say…
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Yes it's The Car
hi, i have read up as much as i can... i will try to keep this short :) test drove second hand car, noticed fault, the dealer said the fault will be repaired before hand over, hand over day while driving home noticed fault still present, told dealer, returned car 3 times for repair, fault still present, asked dealer for…
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bodyshop admit bad repair but not causing the damage that needed the repair
I believe the accident repair centre caused some new damage. They disagreed but agreed to fix it as a good will gesture The repair job they've done is a bodge. They have agreed to pay for me to get it done elsewhere. They will buy the parts and pay the other body shop directly However they still deny having an impact on…
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3 month old faulty mixer. Kenwood refuse to fix
Hi Please be gentle with me. No shouting! I bought a Kenwood mixer through co op electrical in December! 4 weeks ago it the hinged part seized up so I can't use it at all! I emailed Kenwood support dpt who said they'd reply in 5 days- they didn't do I emailed again! Still no reply. So the third time I got cross - I said I…
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Used car develops major fault after 19 days
Morning guys Was looking to get a bit of advice if possible. I bought a used car from a Dealer on Auto Trader - a small dealer, but a dealer nontheless. The car cost £2,200 and seemed in decent condition. After 19 days, I get a warning light whilst driving down the motorway re: oil pressure - I manage to get off the…
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price changes - argos
Hi all i bought the below 8 days ago for £141 Argos product - 122/2870 Today i see the WAS price was £131 and is now £120 But that is incorrect, i bought this for £141 8 days ago so surely the was price is incorrect? can i do something about this? is this process illegal? I just got £21 refund but felt disgusted at how…
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seller hasent picked up returns
hi bought a bed online 1/2 of base arrived damaged contacted seller ...they sent replacement...wrong colour and they said they would pick up the other bases when delivering now i got 2 different coloured spare bed bases in my hallway with no sign of a collection..... they are in the way now as i have no where store them…
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Carphone Warehouse DSR return
I paid for an early upgrade with Carphone Warehouse to my mobile contract and was offered an incentive to buy on the phone rather than instore (£45 discount) - the phone arrived and really is not what i was looking and asked to return the phone for a different phone but keeping the contract upgrade. Carphone warehouse is…
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Scammed
My daughter has been scammed and not quite sure where/how to claim. From what I can make out there are three parties involved, my daughter, a scammer and an innocent 3rd party. 3rd party had an ad for an ipad, which the scammer "bought" and got the details of where to pay the money. Scammer then put up an advert for the…
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Faulty mobile phone
I'm having a problem with a faulty phone that I purchased directly from Samsung (what a mistake!) after Christmas. The phone was delivered on the 28th Dec and we noticed an intermittent fault after a week. The loud speaker (not the ear one for calls) cuts out randomly when playing media or games. I reported it to Samsung…
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Ideal 7 Year warranty
I'm currently having a warranty issue with Ideal Boilers at the moment. my supplier promised me a 7 year warranty for my boiler and nearly 5 years into this period Ideal used Homeserve to downgrade my warranty to 5 years on a technicality. I wouldnt have noticed it if I didnt read the details on the back of the homeserve…
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Identical flats in same development being charged vastly different service charges:
Can anyone advise me if it is legal for managing agents to charge vastly different amounts (3 times as much) in service charge, for managing identical flats in different blocks of the same development. Surely, the amount they charge should be somewhat related to the costs incurred for the cleaning, utilities etc and so…
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Samsung TV
Hi I'm new to this although I have been getting the mse email for years which is why I decided to go to this forum for advice. In January 2016 we bought a Samsung smart TV for £360 and in February this year it broke down. The backlight had broken and there was no display. I phoned Samsung about getting it fixed but they…
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what are my rights? suit shop
hi, hope someone can give me some advice, in November, myself and fianc! went to a well-known suit shop to choose three suits (for himself and his two best men) They had a deal for 20% off and we chose some suits and got them ordered. We paid around £700 for a tailor made one for my fianc!, and two just off the rack. A few…
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Trustatrader complaint
I am taking a trader to court from Trustatrader however I am unlikely to get my money as the creep says he is now not working as he relied on Trustatrader which he is not on anymore. This mans work could have killed me. However Trustatrader's mediation has been abysmal, it has been a farce. I think this is a really small…
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Citywing liquidation - help needed
Hi, I had purchased a flight with this company in November 2016 - due to commence April 2017. Unfortunately the company issued a national press release on Friday stating that they have gone into liquidation. (you can google for the announcement, since noobs cannot post links) It looks like this is going to be a drawn out…
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Cex problem
Hi I dont know if anyone can help but I have a problem with Cex. I think I have been quite naive and trusting and now I have bern stung and I am not sure what I can do about it. On Tuesday 8th my husband took a Toshiba laptop into Cex to sell to them, we havent really done much like this before but we do not use the laptop…
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Urgent advice needed
hello. not sure if it's the right thread to post into. I just need to ring the company and need to be prepared. I have booked a car through rentalcars.com and on the website it was clearly said "book now , pay later", however the full amount was taken after a week (my car hire is for September), when I came with a full…
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Claiming back a deposit and costs to date
We have been looking to move for a while now, but hadn't done much more than get the house ready for sale. Then we found what we thought was a wonderful house at a good price in a lovely development in Melksham calleed 1 Scholars walk. It had a pylon in the field behind it, but that didn't worry us and for us it explained…
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Tumble dryer belt replacement after 14 months
We've just had to have the belt replaced on our Hotpoint tumble dryer. We bought it for £450ish from ao.com in Jan 2016. The belt had become frayed and slipped off during normal domestic usage. Warranty was one year. We have asked them to refund us the repair bill as it seems that this should not have been expected to…
