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Shirts Lost by laundry service
About a month ago I put my shirts in to be laundered at Morrisons. I came back 6 days later to collect them, but they weren't ready. I was away for a week and when I finally went to collect them they gave me 5 shirts but 4 weren't mine. Currently I've had a couple of emails from Timpson who are contracted to handle laundry…
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Damage by delivery vehicle
A delivery driver knocked on my door and asked me how he could get the delivery to our door as we have a gravelled drive and he said that pallet won't go over the gravel at all. So I suggested backing onto the drive and unloading the pallet onto the grass area near the house. This involves driving through our gate, onto…
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Yaledoors.co.uk Liquidation??
Re Yaledoors.co.uk Liquidation?? I ordered and paid for a new front door for my daughter from this company on 19//09/2016. I have been trying to phone them for over a week now and I have also sent emails. No response to either. I browsed Trust pilot this morning and there is a mention on there of the company going in to…
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Charged by Hotel for Breakfast but they won't send me a receipt
So I paid for a a work colleague to stay over night in a local hotel. We usually use the company credit card for this but the owner of the credit card was on holiday so I authorised mine for the two nights plus breakfast. I've been sent an emailed receipt for the hotel nights but when I got my credit card statement I…
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Faulty watch help, please.
Hi, I bought my son a watch from Lord Timepieces as a 21st Birthday present. On the first evening he wore it, the metal strap broke off from the body of the watch. I contacted the company and returned the watch for a replacement. The replacement arrived and it turned out to be a used watch with a smashed back! Clearly…
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Pizza Takeaway Makign me pay for a damaged sign
Basically last night went to papa johns for a pizza while waitiing a accidently lent against 1 of those stupid signs which are on laminated board on a metal a frame. thought nothing of it until the guy came over to me saying i would after to pay for the damage, basically he got the police and they more aless sided against…
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Faulty replacement item
I purchased a bread machine last November, it was and still is a Which?Best Buy. In July this year it developed a fault and Lakeland replaced it, no fuss. Now the replacement has developed the same fault. I have emailed them with pictures of the bread produced and expect a reply tomorrow but wondered what my rights were in…
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Issuing a claim against a local shop
Hi Everyone, I am hoping somoene can help me here.. Several months ago my wife dropped her Iphone 6+. We took it to the local PC repair shop who also do phones etc. Long story short is that the repair failed twice and we ended up paying twice. However long story short it died again today and we had to go and buy a new one…
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Sold a faulty computer
(But I didn't know it was faulty, it wasn't when I sold it) Hi guys, I sold my 2nd hand computer on gumtree last month to someone for £50 a month after she brought it off me she has text me saying its stopped working, and the hard drive is faulty. She is demanding some of the money back. Im sorry, but this isn't my…
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Where do I stand?
Hi guys, I sold my 2nd hand computer on gumtree last month to someone for £50 a month after she brought it off me she has text me saying its stopped working, and the hard drive is faulty. She is demanding some of the money back. Im sorry, but this isn't my problem? It was working fine before I sold it, plus it was working…
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Estate managment company
Hi all, My wife and I bought our house 3 years ago on an ex mod estate run by a management company to which we all(64 Houses) pay £120 a year. This is supposed to be for the up keep of the estate, grass cutting, roads,streetlights etc. I went online and found the estate management company has in excess of £35000, 2 years…
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Catalogue rewards scheme
Hi I was paying off a few things I've got from a catalogue (which I've now done) and had got about £300 of rewards. In 2014 I had a letter from them saying if I didn't purchase anything by Christmas I would lose the rewards so I did and kept them. No such letter was received in 2015 and I noticed that the rewards went from…
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Faulty mobile replaced with different colour
Hello, Carphone Warehouse have replaced a 11 month old LG phone under warranty with a different colour, after being unable to repair it. This isn't acceptable to me, but they state the colour is "not part of the specification" therefore they can replace with different colours. They have no stock of the phone I bought from…
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Used car buying rights
My son has been looking for a used car. He was about to get one through a main dealer when I had the brilliant idea of saving him some cash. I found a car. It is not without its faults but the dealer assured me that everything would be good the day I pick it up. One of then was an apparent oil leak from the gearbox. Dealer…
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Second hand car - buckled wheels
Hi, I was wondering if anyone could provide advice regarding a situation I have with my second hand car. I acquired a Ford Kuga (I know... but I love them) on hire purchase in March 2016 from a privately owned dealership. Before explaining the situation, I'm genuinely only here to ask advice about the rights I may have, if…
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I require some advice
Hello, this is my first post here and I hope someone will be able to help me out. I require some advice regarding Consumer Rights on a PC I purchased just to make sure I am clear on where I stand on a matter regarding its repair. I'm going to go through everything that happened now. Okay, so I purchased a custom built PC…
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Eye injury in a shop - can I claim?
A brief version of the story - I was trying on some sunglasses in a large store, and the security wire that they are attached to the stand with was loose and had a large bare wire sticking out at the end near the lenses. I did not see this and when I put the glasses on, the wire went straight into my eye. I had my 2 year…
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Please help!!
I would like some advice please, we put a deposit down on some products for our bath from the bath store on the 02/01/2016 (we went into the store). At the time we where not sure if to put the deposit down as we had no price to fit but the sales guy told us if we put the deposit down they could send someone to price the…
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Pre-owned return
Hi I have a question that I'm hoping I can get some help with. I bought a pre-owned watch recently from Chisholm Hunter (a Rolex GMT), costing around £4950. At the time of purchase it was agreed that the clasp would be changed as it was slightly bent. I also pointed out that the bezel was slightly off (the bezel is ment to…
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Question regarding returns
I bought some shoes. Cost £125. Received them and they are faulty so need to be returned. Company offers free returns. Fantastic but I'm not sure so best check before I send them off. There's a link on the website to print an RM returns label free of charge but it then says this; Please note: The returned goods are your…
