Faulty replacement item

Topcat2007

I purchased a bread machine last November, it was and still is a Which?Best Buy. In July this year it developed a fault and Lakeland replaced it, no fuss. Now the replacement has developed the same fault. I have emailed them with pictures of the bread produced and expect a reply tomorrow but wondered what my rights were in this situation, as the faulty item was a replacement. I would like a refund as I would like to buy another model which they don't stock, their alternatives are much more expensive and a £60 credit voucher is not a lot of use to me. Thank you.

hollydays

Whatever your rights, Lakeland have excellent customer service and I'd expect them to refund you .