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Can I insist on a return address in the UK?
I've bought an item over the internet, from Kickstarter, that I'd like to return. I'm within fourteen days of receiving the item, so I emailed asking where to return it to. I've been given an address in Spain. The postage to Spain would cost me much of the money I'd get back from returning it. It was bought in the UK and…
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Faulty E reader
I bought an E reader 2 years ago as a christmas present to myself. I have used it approximately 4 times, usually when I go on holiday. Recently while packing for holiday I charged it as usual but it did not turn on. I contacted the manufacturer for advice and they said it was probably the charger and they would send me…
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Bonfire of citizens rights.
This is a nightmare. it's a sort of fast track to privatisation of everything and hands ties regulators of private industries even more than now. Thankfully it's only a bill and hopefully it won't see the light of day, but the TTIP is still alive just!
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Replacement machine - company won't answer my queries
On 1st Aug this year i paid £1800 for a reconditioned industrial machine from a large UK supplier. I'd specified in an email to them at the time of asking for a quote, the specific requirements that I needed the machine to be suited for and they replied that it would be 'as I needed'. It took them over 1 month to send me a…
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Dog Ate Rat Poison at Holiday Let
Hello I was unsure which forum to post this on so please feel free to move to pets (or elsewhere if more suitable). Long story short - a group of us - family (9 adults, 2 children, 4 dogs rented a holiday cottage in the Peak District for 3 nights in September). The cottage website describes it as child and dog friendly (I…
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Private car purchase - does my son have any rights if car is faulty?
Hi My son (17) bought his first car last week privately, after checking over car and carrying out the usual checks, he parted with his hard earned money. He asked the seller if the car had had any major mechanical work done, head gasket repair, water pump, etc, to which the owner said everything was in good condition and…
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Claimfast dispute with reclaiming hire car costs
Hi all, I've tried searching for other people's experiences with claimfast and find that others have experienced the same as me of being threatened with going to court to help claimfast recover hire car costs that apparently are incredibly high. I've read several reviews and it feels its a massive con that i also felt…
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boiler problems on govt grant
In July 2013 I had acombi boiler installed under the government scheme. In January I realised that it had a slow leak, I got up in the morning and water had come through the ceiling above the stairs. I had had to top up the boiler twice with water and I had rang the company that fitted it, they had advised that the system…
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Selling shirts
I have agreed to sell my football shirts to somebody living in Australia and he has agreed to pay me via paypal but wants me to send him an invoice. There is a part of the form that says about tax and including it in the invoice. Do I have to do this? I was hoping to get the amount he offered instead of paying tax on it.…
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Cancelled ferry compensation
Hello, We had a return ferry booked from corsica to France mainland on 4th July 2014 with the company SNCM, a Corsican (ie french) owned company. They had workers striking that day (and actually for a week at least around that day) and so our ferry was cancelled. We were left stranded in corsica with no clear confirmation…
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Do you find this misleading...?
A hotel are selling double and twin rooms with £50 off a night. They advertise their hotel as under 5's stay free. This is not an offer, it's a policy. So I was charged £196 for a night for a triple room (two adults and a 4 year old) and queried why a double was £146 and a triple was £196. To be told that despite the 5…
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Chargeback on event tickets?
I paid for 5 tickets for me and my friends to an event last night. When I purchased the tickets the ticketing website clearly said the event was from "10pm to 4am". It even says so on the e-tickets I have saved to my computer. When we went to the event last night it turns out that it was actually "9pm to 2am" - obviously…
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Orange bill
I terminated my contract after my two year contract came to an end. This was done by phoning orange and there was no evidence of any outstanding charges or bill. My statement was sent without outstanding bill. My contract with Orange was an unlimited text, phone call and internet. A month later, I received a bill from…
