-
** Second faulty sofa in less than a year ** What next?
Hi all, I purchased a three piece suite last year July, which developed a problem with the spring in January. The company eventually replaced it in March, however now, another spring issue has occurred and I need to know what I should do next? Do I get in touch with the company again for a replacement/refund? They dragged…
-
Need help regarding a 'bad' milkshake
At my local shop (Which is a chain store called One Stop) I bought a discounted Frijj milkshake, the sell-by date was 30/05/13. There were loads on offer for 67p with no explanation why, I assumed is was just a deal they were doing. I got home, put it in the fridge and drank it about 5 hours later, I smelt it and thought…
-
Shop gave discount on large purchase but recorded item as "damaged" 10% discount
I tried a lovely dress on in a Quiz clothes shop today, and the shop assistant chose some shoes which went well with it. As Martin Lewis says we can ask for discount, I asked if I could have discount if bought the shoes as well. The shop assistant said they only give discounts if people are buying a full outfit, ie bag as…
-
Lidl Warranty
Hi, I'm not sure what to do about a car radio I bought from Lidl for my Partners car.. It was a bluetooth radio and I bought it because it had a 3 year Guarantee on it. At the beginning of the year, (1.5yrs after buying it) it went wrong and the bluetooth bit didn't work, so I went to Lidl, with the original receipt and…
-
question about brighthouse's cooling off period.
I already have a laptop out with brighthouse, and last wednesday (1st May) I went in to see about getting a TV, yes I was able to get one, but they didn't have any in stock, so they're getting it delivered Tuesday (7th May) so Im ment to be getting it then. Only thing is my dad has given me his TV so now I don't need it.…
-
Problems with new motorbike - buyers rights??
Bought a new motorbike end of Aug 2012. Problems starting in Oct and then wouldn't start at all come Feb 2013. New starter/solanoid fitted (part under warranty but labour wasn't). Broke down again 2 wks ago and now new CDI ordered. This bike only hs just over 500miles on clock and I wondered what rights re claiming back…
-
Insurance claim problem
I have been told my bicycle that was in the rear of my van is not covered due to a clause. I was heading for a holiday and it was stolen after a break in to the van, is the intention to use it make it being in use? The long and short of the cover is unless its in the room I live in or the bike is locked to a immovable…
-
Sorry for the rant but I need some advice........(SOGA)
Thanks for reading any advice will be gratefully received. Can't help but feel that I have been stitched up and lied to by a major retailer and there is nothing I can do about it!!!!!!!! I purchased a Asus Nexus 7 for my son just before Christmas, come the middle of May it stopped working. Would switch on or accept charge.…
-
Sky migrated from Gmail to Yahoo mail but left emails behind
Hi all On 3rd April Sky migrated their mail system from Gmail to Yahoo. In doing so they have left behind any emails that were archived on the Gmail system and only transferred emails that were labelled, sent or currently in the inbox. For a month they have told us that we have to individually forward the emails left…
-
Tesco ex display Laptop warranty with Dell
I bought an ex-display Dell Inspiron about a week ago and my wife has just brought it back from a weekend away, so it's the first time I have been able to take a proper look at it. All seems fine but I do like my Dell warranties, especially the next day, come to the house type warranty. I looked up the warranty status for…
-
What would you do?
Hi guys, Not sure if this is the right place to post. I've had a delivery of something that I bought as a present for someone which looks like they used it for a game of football. Bit of an exaggeration but looks like it's been dropped on the corners and in the middle there's a rip/hole. I'm not the sort to complain or…
-
Store account in credit - they closed it!
A few years ago I had an account with Oli and bought a number of items from them. I returned one and was credited with £17 which I left on my account, intending to use it. However I didn't and used to get statements telling me I was still £17 in credit. These statements stopped, after well over a year, and I never got…
-
Cut fingers from dishwasher handle...
Hi everyone I'm hoping someone can give me some advice please :j I've copied correspondence below but basically I think they should be replacing the faulty part or unit even though its out of warranty possibly using sale of goods act I think it is?! I certainly don't have 85 quid to spare for a callout charge *sigh* "Hello…
-
Absolutely furious please help!!!
So today I've applied for a mortgage through barratts, they used halifax system for the credit check and it came back declined. I checked my credit report to see that Gothia have registered a £179 default on my credit file a few days ago that shows as satisfied? I didn't pay anything because I didn't know about the debt.…
-
Compensation for misleading service charge estimates
Last year I bought a flat from Barratt Homes where they gave a service charge estimate of £1200 to £1300 - but guess what? At the time of publishing this in their marketing material they knew what the ACTUAL cost was going to be ... £2300.79!!!! I took them to the Consumer Code for Homebuilders and was awarded…
-
conflicting info on new product
Hi i have recently purchased a new washing machine and the information on the retailers website where repurchased it from (we brought instore we wanted to view first) and the information on the manufacturers website have conflicting information basically as follows store website and instore information says machine has one…
-
conflicting info on new product
Hi i have recently purchased a new washing machine and the information on the retailers website where repurchased it from (we brought instore we wanted to view first) and the information on the manufacturers website have conflicting information basically as follows store website and instore information says machine has one…
-
conflicting info on new product
Hi i have recently purchased a new washing machine and the information on the retailers website where repurchased it from (we brought instore we wanted to view first) and the information on the manufacturers website have conflicting information basically as follows store website and instore information says machine has one…
-
Unsolicited goods or not?
I had a delivery from Amazon today. Came by courier as I'm a prime member. I signed for two parcels. Both were addressed to me. I was trying to remember what I ordered. I usuall order a lot, so forgetting what's arriving isn't unusual plus it was 7.30 am :o So I opened it to find one parcel what I ordered yesterday. The…
-
car payments
Sorry if in wrong place I'll keep it brief as best I can. Mother in law had a Toyota on finance. She passed away still owing on car. We were able to pay it off so the company took it away for auction The settlement was £4.400 on the car but we don't have anything to cover it. If anything we are in debt having to cover…
