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Website designer company ~ HELP!
Will keep this brief ... My sister has paid someone to build a website for her business, she commissioned this in october 2012 on the premise it would be up and running January 2013. To this date she has been fobbed off and has now been told that the background she has had what they have built on is on the wrong platform!…
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Ticketmaster tickets delivered to wrong address
Hi All, I am writing this on behalf of a friend. Basically her husband bought her Rihanna tickets for her UK tour this year. They were dispatched by ticketmaster via Royal Mail with the correct name and address. However, the tickets were signed for by someone else without their surname, e.g. the delivery note clearly…
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Mis-use of Data Protection Act
Could anyone give me some advice about this please? Last September I created an account with Get The Label and made a purchase. I stupidly missed the first letter off my Christian name when registering, a mistake which today has illuminated the origin of some junk mail I received. The junk mail is one of those credit card…
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Small claims court - paid more than once
Hi everyone, I have a question regarding a case I filed in the small claims court (moneyclaims.gov). The case was against a retailer, who did not defend themselves, and the decision was in my favour by default. I still did not get payment and eventually a warrant was issued. In the meantime, I received a payment from the…
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Safestyle UK - Can they treat people like this?! Help?!!
Hi, I would really, really appreciate some help with this. I am a single mother, struggling to set a busines up, whilst juggling a lot of other issues and am scared that this window giant is taking advantage of me. Please help. On 30th November 2012, I paid £960 cash, up front to Safestyle. They fitted 2 units into my…
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Great Train Robbery - Ticket Refunds
I purchased a ticket to travel from London to Peterborough from a machine at the railway station. The ticket was listed for travel at anytime and no specific conditions were evident. I boarded the next train to London. On having my ticket inspected, I was informed that the ticket was not valid for that service. I was…
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Crystal windows
Hi All, I have purchased 7 windows form Crystal Windows and it is been fitting right now. But up to now I did not knew the joining method for transom and mulling using is mechanical rather than moulding/welding. The sample they shown did not had any transom and mulling so I thought it would have been same as their frame,…
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Paying extra for swimming lessons
Hi guys, My Daughters swimming lessons are on a Monday and always have been. In the past we have always paid for lessons in 13 week slots & any adjustments for bank holidays have been made as the sports centre is not open on bank holidays. So in effect, if there was a bank holiday we would pay less for that set of lessons.…
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Charged late payment for an invoice I did not receive
I know I’m not supposed to give you a great long saga, but the following has been ongoing for several months now and I have boiled it down to as few bullet points as I can. I pay service charges on my flat, £287 every six months. At my previous address this was via standing order, but at this flat the company prefer to…
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Cancel Gym Membership Help?
Hi i am looking for some advice regarding cancelling my gym membership early, i joined a low cost gym in march and signed up for 12 months and what to get out of my contract. There are a lot of meat heads who go to the gym and all the machines are always busy but tonight was the second time in few weeks that i have been…
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Sony - what are my rights about paying for repairs with known product fault?
Summer 2011 bought a sony a33, yesterday it just stopped working. No power to the camera. Totally dead. Looking online I discover it's clearly something that happens a lot (heres just a couple). I did add links here - but as a new user thats not allowed. Though the problem is easily found via google and the search term..…
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Rented Property-TV Aerial.
Hi We privately rent a property and in the strong winds last week the TV aerial has blown off the chimney and is laid on the roof and now have no TV at all.Landlord says its up to us to repair/replace it.But i am wondering if hes trying to fob us off.Nothing about it on our tenancy agreement.Any help would be…
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Apple Computer Returns – Advice, please?
Hi, Just wondering if anyone can help out with some basic consumer/legal advice. I bought a refurbished laptop from Apple last August, which included a one-year warranty (hardware only). No problems so far with the computer (fingers crossed!) but on Thursday (2 May) I noticed that the power cable of the charger supplied…
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Lg direct drive nightmare
Hi, I purchased a LG direct drive washing machine because it was advertised as being quiet and had less vibrations. The machine was purchased from curry's and they provided home delivery. The problem is that the machine vibrates violently when on a spin. I have contacted currys know how and they advised me to contact lg…
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Boots worryfree plan
I bought a freezer from Boots April 2010, shortly after my father died, I also agreed to sign up for the worryfree plan - I didn't want it and said so many times but finally gave in through aggressive selling on their part - I was just glad to get rid of the telephone calls! Now I'm sorting out papers and I'm not happy…
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Mad Catz recharger killed my Wii remotes but they won't replace!
Hope someone can give me help on this - I've been trying to get some sense out of Mad Catz for three months now, but no joy. About 5 years ago I bought a Joytech rechargeable battery system for my Wii - the system came with two battery packs that fitted into the remotes and a docking station to recharge them. I had the…
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Entitlement to a receipt when paying cash?
Is there a legal obligation for a retailer to supply a receipt when a customer pays in cash? A couple of days ago I made a rather expensive purchase from a high-end furniture store. I paid in cash and declined to give my name/contact details. The very chatty assistant put the sale through their computer system, took the…
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Amazon - couldn't give a s~@t
Appreciate any advice on where to go with a dispute I have with Amazon and a third party seller. I placed order for a mobile phone via Amazon’s website for a mobile and received a confirmation for this order from Amazon. The phne is being supplied by a third part seller based in China. Unfortunately, the delivery date…
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ripped of buy dealer (mileage description and faults)
Bought an new car 2008 ford mondeo advertised on gumtree possibly as private but bought thorugh dealer, advertised as having 94000 miles and full mot. Agreed to px old car and 3000 deposited 200 to collect next day, informed next day car would be motd in june when due just bring it down days before this car seller informed…
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Section 75 refund advice please (car purchase)
Hi Guys, I am after a bit of advice if possible regards a purchase i have made and used credit card for £500 deposit. October 2012 i purchased a brand new Audi A4 from an authorized Audi dealership. I used my MBNA amex for a £500 deposit. I paid a further £1500 towards the deposit in cash and the remainder of the balance…
