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How to ensure a refund with faulty specs - Vision Express
Hello everyone, yesterday I collected my £180 specs from Vision Express and immediately I noticed a scuff mark to the chrome effect logo on the frame AS WELL AS a scratch.to the lens (which admiitedly wasn't THAT BAD, but still shouldn't be tthere). Anyway I asked if they had an exact replacement frame and lens in stock so…
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Anything else I can do?
Hi I bought a dining set/coffee set/lamp table from Harveys in may. It got delivered in august. It's a very chunky set, lots of natural knots in it. To cut a long story short. There is a long crack along one side of the table. Underneath there is a large chunk missing and on one of the corners there is a large hole in it…
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magazine free gifts
A magazine offered free gift of a hand held game console for new subscribers, I subscribe within a week of that issue hitting shelves, free gift arrives but it has been replaced by a small digital radio, yes it did say whilst stock last and replacement will be issued but within a week of the issue going on sale, also the…
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some advice please
hi i purchased a shirt from next which cost me £38 it is now falling apart so i taken it back and they will only let me have £12 as that was the sale price it was last sold for i cant find the receipt can they do this ?
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iCandy pushchair peach problems
Hi we bought this expensive buggy in jan from approved retailer. Getting the peach doubles kit which cost £800 as a package deal. Baby was born in July so it sat in boxes until then. Anyway main seat unit button broke and I called them as they offer a 24 month warranty. I was told to take to retailer for repair replace…
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Garage quote
Hi The cam belt went on my van breaking some of the rockers. The garage quoted me £945 to fix. Included in this price was £6 per rocker and there are 16 to change. They have rang me today to say they made a mistake and its not £6 per rocker its £42!!!! Thats £576 extra because they made a mistake. The engine is in bits and…
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Delivery rights: Waitrose
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to Waitrose about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from Waitrose, and if so, how much? Just let us know the…
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Delivery rights: Tesco
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to Tesco about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from Tesco, and if so, how much? Just let us know the amount and…
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Delivery rights: Sainsbury's
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to Sainsbury's about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from Sainsbury's, and if so, how much? Just let us know the…
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Delivery rights: Play.com
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to Play.com about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from Play.com, and if so, how much? Just let us know the…
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Delivery rights: Ocado
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to Ocado about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from Ocado, and if so, how much? Just let us know the amount and…
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Delivery rights: M&S
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to M&S about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from M&S, and if so, how much? Just let us know the amount and…
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Delivery rights: House of Fraser
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to House of Fraser about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from House of Fraser, and if so, how much? Just let us…
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Delivery rights: Homebase
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to Homebase about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from Homebase, and if so, how much? Just let us know the…
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Delivery rights: eBay
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to eBay about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from eBay, and if so, how much? Just let us know the amount and…
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Delivery rights: Dixons
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to Dixons about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from Dixons, and if so, how much? Just let us know the amount…
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Delivery rights: Debenhams
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to Debenhams about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from Debenhams, and if so, how much? Just let us know the…
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Delivery rights: Co-op
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to Co-op about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from Co-op, and if so, how much? Just let us know the amount and…
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non-delivery of signed parcel
My daugher order a pair of ugg boots from ASOS when she tracked her order and they had apparently been delivered at the address and signed for. We checked the proof of delivery with parcel force and the signature was as follows 45626058 instead of a signature. We have not received the boots and we have asked all our…
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Delivery rights: Comet
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to Comet about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from Comet, and if so, how much? Just let us know the amount and…
