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LG Plasma Screens Beware!
Part1. I just want to share this with all of those who might be interested to read this but also may help you to avoid making what could amount to be a very expensive mistake. My partner purchased a 50"Plasma screen from a company on the internet Play.com. The screen cost her around £800.00. Now the screen is just only…
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Company asking customers to send medical samples outside the UK
I have been in contact with Consumer Direct today regarding the operations of a company based in Brighton who send out medical testing kits to the public. I ordered one of these kits and was immediately concerned that I was required to post my samples to their laboratory based in Germany in order to get my results. I…
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Delivery rights: B&Q
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to B&Q about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from B&Q, and if so, how much? Just let us know the amount and…
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Delivery rights: ASOS
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to ASOS about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from ASOS, and if so, how much? Just let us know the amount and…
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Delivery rights: Argos
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to Argos about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from Argos, and if so, how much? Just let us know the amount and…
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Delivery rights: Amazon
Hi all, this discussion thread's part of the Delivery Rights guide, specifically for if you've complained to Amazon about delivery problems using the techniques in the guide. Please tell us how you got on - we want to know if you were awarded any compensation from Amazon, and if so, how much? Just let us know the amount…
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Beware Npower billing system error
Just a note to advise customers of NPower to check their bills VERY carefully. After 6 months and much prompting from me Npower finally sent me an up to date bill. The bill seemed a bit over the top so I checked carefully the meter readings. These were as supplied by me so I was a bit perplexed. I then examined my bill a…
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Engagement ring - faulty - lost stone
My husband proposed two years ago this christmas with a lovely cluster ring, I had it cleaned at the jewellers lady may and it within a few hours one of the stones was missing, I returned to the jewellers and after a quite heated debate they agreed to have the stone replaced free of charge, now the stone has come out…
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Purchased wrong concert tickets
I purchase the wrong tickets this morning Tried to buy Simple Minds but ended up with a band called Simple Plan My internet in office was down so had to use my phone and text was that small I didn't notice the band name was wrong I've tried to cancel at bank but they say they cant do it and TicketWeb.co.uk say they never…
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courier fails to deliver
Hi Booked courier (sutton transit B'ham) to pick up/deliver a 3 pce suite. Has failed twice and is now not replying to e-mails.Booked through Shiply and contact number courier gave them does not exist. Contacted BT who confirmed that the account for that number had been closed and they have no further details. Paid for…
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1 year contract 1and1 dedicated server
I ordered a linux dedicated server with 1and1 on a 12 month contract. Instead they have provided a managed dedicated server. (i use wordpress and need server root access, which is not provided with a managed server). As soon as i became aware of this (logged into server) i tried to cancel the contract a few days after…
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Direct debits to a company in administration
I purchased a photoshoot day via buyagift.com and the company it was directed to (doubletake studios) has gone bust since i had my experience day. I had an ongoing dispute with them regarding the service and after care. As part of the hard sell on the day I was required to pay £150 upfront deposit for my photos and signed…
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PC World £50 Voucher
Just purchased a laptop from PC World but the £50 voucher promised which swayed the deal with PCW, has not yet appeared. Anyone else received the voucher yet?
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Virgin Wines - ordered one case, got two, now email received
Hi all, Newbie here, long time watcher. Some of you may have got the same deal - I signed up for a groupon deal Virgin Wines where by I ordered one 6 bottle case and topped up with another 6 bottle case on Nov 17th. As expected a few days later I receive 12 bottles. The following day I receive another 12 bottles. "this…
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Faulty toy purchased from Disneyland Paris - Help!
Hi I purchased a talking Woody figure (from Toy Story) from Disneyland Paris (DLP) when we were on holiday there at the end of August for my daughter. This started to malfunction, intermittently at first, now almost continuously, by squeaking as if talking very fast when the cord is pulled (and sometimes just when you pick…
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Tamaris boots
please help bought 2 pairs new boots on the 12/11/11 in east lothian town left boot of black pair has stretched to the point of foot slides up and down and splits skin with the excessive moment, been back to shop but they told me i couldnt have replacement or new boots as they cant see anything wrong with them and it was…
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Internet Purchase Not Arrived
Hi all, I need some help regarding an internet purchase I made. I purchased a product from www. hareandbeauty .com on 22nd October 2011. The website claims that UK orders will arrive within 7 working days, however I am yet to receive anything. The payment was through Paypal and the money has been taken from my account. I…
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Credit Expert - ignoring emails to stop payments, WHAT CAN I DO?
Hi, I joined Credit expert 2 years ago as i wanted to find out what was stopping me from buying anything on credit. This was fine until i decided in February 2011 that i no longer needed it. I pay £6.99 a month and have emailed the relevant email address on a number of occasions stating that i wish to cancel my payments,…
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accidentally refunded twice...
hello! this is my first post on the forum ... i have a question! in august i booked to stay at a hotel in london that is part of a big chain - we were treated awfully and were not happy with our stay at all, so we complained and eventually got them to agree to give us a 35% refund (the hotel was adamant that was the most…
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BT landline BILL
hi hoping someone might be able to help, we were due to expect our bill on or around the 5th November, anyway forgot all about it as no bill, i got an automated call on 19th saving my line was going to be restricted as the bill wasnt payed, after that i rang bt and told them i hadnt recieved my bill, he was really nice…
