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Faulty phone - advice?
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Leggings missing from Matalan 2-piece set
My Mom bought my daughters' birthday presents round last night. She'd bought her some clothes from Matalan. There was one she didn't wrap up as she'd bought a top and then when she got the item home, realised it should have been a 2-piece set with leggings. Of course she's given me the item with the receipt (she paid with…
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Faulty Laptop - Is it too late for a repair?
Hi, I have a HP Pavillion Entertainment laptop, I purchased it from Currys two years ago for £470. It now doesn't hold any charge. Literally, if I take the lead out the whole thing turns off. It is such a nuisance as I can't take it anywhere where there is no plug socket. Do you know how Currys are with returns/repairs?…
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Damage to Hire Care
Hi - My wife has taken a hire car (as part of the AA breakdown services). I happened to mention that that was a 'nasty scratch' on the bumper - my wife is horrified - on accepting the car she did not fully inspect the car, and (in hindsight) did not opt for Excess Protection (£500). She honestly does not know if the car…
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broken tv
hi,im new to this site, i was wondering if anyone could help me.i bought from comet a samsung PS51D495A1KXXU on the 29 august and had the set for about 3-4 weeks when i realized that it wasnt as secure on the stand as i thought it should be, i went into the store and tried one on display and that was the same so i reported…
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new shower faulty, my rights?
Hi, First time poster here. I brought a shower from a online retailer for a like for like replacement £250, I fitted it in the customers house and water continually ran from the shower head. I called Mira and they said that the shower is indeed faulty and offered to send a engineer round, I had to refuse this as it would…
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PS3 & Gamecare warranty. NOT repaired. UPDATE
Bought a slim 250 PS3 29/12/09. Got the 2 yr warranty for £34. It broke last yr. YLOD. Rang up warranty folks, they collected, repaired & returned. Then it happened again 15/09 this year. In between collection and return I won a new PS3. Old one was returned, allegedly repaired but I never opened box as we had new one set…
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Postage Refund?
I returned some items instore I had bought online from Dorothy Perkins a few days ago. I have just now realised while checking my bank account that the girl has refunded me the amount, not including the £4 postage charge. It's my understanding that if you return something instore that you have purchased online within 7…
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I've found damp & mold all over my rented house
I've checked my tenancy agreement and it's literally just a page with a signature on it... no info. re. anything like this... I've not spoken to lanlord yet - wanted some advice first as to what my rights are.. the upstairs windows are wooden and single-glazed - so i think this is where the damp is coming in... i've so far…
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yet another fitness first cancellation thread...
hey guys and gals.. after doing some reading around and now noticing the problems people have had historically with Fitness First, i thought id post on here in anticipation of the difficulty i may endure. i joined FF last july, and i looked today on the contract counterpart that they put me down for 24 month contract!"…
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Kindle
I bought a Kindle from Amazon in October 2010. I have not used it very much but when I switched it on very recently the screen was frozen at the top. I contacted Amazon and they said that it was broken and could not be fixed. It was just a couple of weeks out of Guarantee so they would not replace it. They said I could…
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Refund on Newspaper Subscriptions
Hi all, I recently subscribed to The Economist on a student subscription offer. Along with my first copy came an offer for the Financial Times - a 4 week trial for just £1. I signed up, but have been a bit of an idiot and forgot to cancel. I've now received more vouchers - running to the end of February - and been charged…
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Kitchen Scam
We bought a kitchen last year, in fact we bought two one or us one for my partners mother, paid the supplier half now and half when the rest arrived. The supplier did a bunk with the remender of our kitchens and the cash we had paid. It transpires this "gentlemen" has done this to several other ppl across the UK, and is…
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2 Rate Meter
I have lived in my property now for 20yrs and have just been asked by British Gas how many storage heaters i have.when i said i brought the house 20yrs ago and have never had storage heaters they said they will come in on the 30th and change the meter i may seem a bit thick but have i been paying to much over the years i…
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Soga 6 year time limit - when from
Please can anyone advise when the six year time limit on SOGA complaints apply. 1) Day or purchase - paid 10% deposit? 2) When goods delivered? 3) When balance of finance has been paid - 2 years after delivery? Thanks
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Grazzup - deducted 10 GBP without any reason
Hi All, Just now I found a SMS from Grazzup and it is telling in SMS - "[FreeMsg] U are subscribe to Grazzup and have been re-billed for 10.00 GBP per 1 week untill you text STOP to 64055. Helpline 08004080782". My question is why they have deducted this amount, I have not signup at Grazzup just checked my mobile bu…
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mis priced internet goods
on 23/11/11 currys offered a net book at £22.00 totally wrong price so i bought it with my visa card on line every thing confirmed ie email confirmation etc etc all of which i have printed. money taken from my visa and expected delivery was 1/12/11. then on 25/11/11 i recieved email from currys saying they have cancelled…
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Closed internet bank account not deleted
Hi I had an online credit card account,which I asked to be closed last year when I paid off my card. The bank have closed all my accounts but they won't close down the online account, I can't do anything there but it does hold my personal details and I really want it deleted. They have told me that due to the data…
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Items delivered after being canceled
I order some electronics items from an apparent scam site which few people on this forum may know about called edock.tv and well after ordering I found out all this information and on the same day emailed them to cancel the order. They took the money out instantly and emailed back the order has been cancelled but the money…
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Argos won't give me my item paid for with gift cards
Hi all, I need a bit of help. Over the last few weeks I have been trading in used console games with Argos at various stores. These have been mainly the same few titles as I could raise a few pounds by buying elsewhere & trading them at Argos. They bought these from me & exchanged for gift cards. I wanted an Ipad - that…
