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Company not refunding return postage
Chaps, First post here - please be gentle! I bought an item from an on-line shop. The item was mis-described (it didn't do what it claimed to do) and as such was not what I wanted. Delivery was free (the shop offered free delivery for orders over a certain value.) I spoke with the shop when the item arrived, and they…
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Tesco Electrical returns (2.5 years old)
Hi, I bought a DAB with Micro Hi-Fi for iPod, similar to this http://direct.tesco.com/product/images/?R=205-1662 I bought it February 2009, a couple of months ago the ipod dock has become faulty, it does not recognise the ipod when I dock it and takes a lot of fiddling to make it work or sitting holding it in position. I…
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Faulty Rights after warranty has run out??
I brought some furniture over a year ago now possibly near 2 from ikea, they have gradually got worse and worse, the draws all colapse ontop of each other because the outer frame is too wide for the draws, making them all nearly impossible to open apart from the top draw, also the bed i brought has split at one side making…
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enviroment health officers
Can someone tell me if an environmental health officer can walk all over your property without issuing a warrent first? I live on our family farm my parents own the farm and we have propertly on the farm we have a patch of land like a big hole we call the pool hole nothing has ever been kept in it , now my 21 yr old son…
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Deposit Refund from Audi Main Dealer after less than 1 day
Put a £1k deposit down with Audi main dealer today at about 5pm, they havent taken the money yet online banking and call revealed to my bank this evening. I got home from work and someone has crashed into my car in the station car park, hit and run. My car was my px so cant do the deal now. Will I get my deposit back (they…
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Returned faulty PS3 and was given a pre-owned one in exchange
Hi all, here is my situation. In September of last year i bought a new 250GB PS3 from Gamestation in Glasgow city centre and had been enjoying playing it up until a few days ago. I had been using a Standard Definition TV as i had yet to buy a new HDTV. I came across a nice looking 1080p HD Monitor on Amazon that reviews…
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Selling at advertised price....
Hi all A bit of help needed.... The other day I was on amazon looking for a new printer, and when I decided which one I wanted (about £50 direct from amazon), it informed me that an amazon store had one left in stock for £1.20. Needless to say, I bought immediately. I received confirmation of the order via email, and…
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Should I take this further?
Hi I took my DD into a well known opticians branch to order some glasses, she did so and they cost 30 + NHS voucher. I was told they would be ready in 10 days, 4 weeks later I was still told they were not available to collect. DD was getting headaches during this time as the new glasses had a significant change in…
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How to find out if a company is in administration?
I ordered some furniture online over a month ago, delivery was supposed to be 4-6 weeks. It's at the 4-6 weeks point now and I haven't heard anything so set about getting in touch to get an update. I got no reponse to my emails and the phone number and address of the company have dissappeared from the website. I found some…
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Boots Kitchen Appliances Refund
Hi Just bought a washing machine for my aging grandma and paid for connection and recycling of the old machine. Delivery men turned up and refused to disconnect the old appliance claiming some liability if something happens whilst disconnecting it. So, they've just left the new machine. As this is the case, I think I'm…
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PC World CS
I recommended a laptop from PC World to a friend recently. http://www.pcworld.co.uk/gbuk/hp-pavilion-dv6-3113sa-15-6-silver-refurbished-laptop-08616552-pdt.html Shortly after receiving the laptop (a matter of days) - she sent me this email about problems she was having: "So, first i was just on an excel spreadsheet and the…
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Used Car repair question
Hi,I have just bought a used X reg BMW when i drove it home i noticed steam coming out the radiator,took it back they said it needed a new radiator,i thought this repair was going to be free but i i have been told i have to pay half the amount it cost £75 he says i will have to pay this because of him bringing down the…
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Refund online -- not dispatched yet, seems dodgey to me.
Placed order with company on internet 2 days ago. (£300) Product shown as #11 in stock. This morning the product is not listed. Emailed company requesting information when it will be dispatched this morning. In case they don't reply to me, is there a way to get a refund? Many thanks.
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Wilkinsons Plus - order online - refund instore
Hi, not sure if I have posted in the right section. I ordered online and collected instore. I want to return one of the items for a refund but the only problem is, I didn't get a receipt with my order. I have logged in to my wilkinsons account to see if there was anything I can print off but there's nothing. I could just…
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H Samuel - repairs policy - help!
Very quick question, I'll return and give more detail when I can - had a ring repaired by H Samuel, not happy in any way with the repair. Essentially we had to pay to get the ring back so that we could take it to be independantly assessed - informed by store manager that by paying for the repair in any way (after days of…
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Debenhams have lost my return
I returned at the end of April a pair of boots that didn't fit me that I ordered from Debenhams online. Normally you have to send it back by courier or to the shop but this came with a postage label, so I popped it back in the post and got a proof of posting. They say the boots never arrived and they're now trying to find…
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Am I entitled to a refund?
Hi, Back in January I entered the Dublin Triathlon. Due to unforeseen circumstances I am now unable to take part in the event and thus emailed the organiser to withdraw my entry and hopefully get a refund. The organiser flat out refused to give a refund. Saying I can sell my entry or transfer to someone else, but I am not…
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e2save & carphone warehouse issue
I'm not too sure where I stand on this issue. And what I would be entitled to. I ordered a 12month contract phone from e2save via monoeysupermarket. I never got any conformation from the order so I tried several times then gave up and emailed them. When I tried using my card elsewhere it refused and the bank said…
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Vauxhall v's Black horse help!!
I'll begin at the start...lol I have a Vauxhall Zafira it's and 08 just out of warranty in Midle of Jan this year only done about 28,000 miles. Had 3 services, 1 M.O.T. , 1 Replacement EGR valve to date. I was driving along the dual carraigeway and went to overtake a lorry. My car started to splutter and slow down. I put…
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Outdoor table at Asda
Hi All, Wondering if you can help me. I recently purchased an outdoor table at Asda, After spending £125 on this outdoor table, it wouldn't fit in my car in the box, so the asda staff kindly took it out of the box and put it in my car. Getting rid of the box, and apparently the instructions with it too. A few weeks after…
