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been conned through ebay
to cut a long story short, i bought some furniture in oct 2010 in which i have recieved all but three chairs. up until the 21st april i was still being promised the chairs via email but still nothing showed up. the seller i bought the chairs off is now ignoring all emails so as a result i cant get my money back. i have…
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Letting agency refusing to refund locksmith fees - Advice needed
Hi all, I have been living in a property rented from a letting agency for the last year and have encountered my first problem with them. Basically, when getting home from work last Saturday, i found that my key wouldn't turn in the lock causing me to be locked out of my house. I tried calling the agency and my call was…
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Gym Withdrawal Problem
Hi all, I was hoping somebody could help me... I have been a member of a small local gym for a short time now and I have had number of problems which have led to me wishing to leave the gym, I am wondering if I am "within my rights" to request to leave my contract early, or, whether I am being unreasonable . I drafted a…
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Speakers returned under warranty now asked to pay for repair..
Hi, Summer last year while playing Lips, might have also been rock band / guitar hero with a few friends in the evening, the sound from our amp / speaker package suddenly died. Couldn't get it all working again and returned to just using the TV speakers. I thought it was the amp (Onkyo TX-SR606) and as it was just outside…
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Problem with web host who claim I have no statutory rights...
Hi everyone I am a professional web developer. My latest clients decided to choose a web host for the new website I am building as "we can get a better deal than you can". Fine I thought. This happens quite a lot. The problem began with the lack of service. I paid for the hosting account which took more than a week to set…
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Whiteningbooth.com - order not received
I purchased an item off of the whiteningbooth.com, however have not received said item. Funds taken from account, and item stated as in stock - so according to info on site should have been processed same day. I have sent a contact form as per site instructions and also an additional e-mail to an address I found for them.…
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Nuttals of Chester - 5 months and still no ring...
Afternoon all! I'm hoping you can give me your advise on the best course of action. My Mum bought a dress ring for £75 from Nuttals of Chester in January 2011 which has never arrived. After waiting six weeks and trying to phone them several times she was eventually had an email response saying the ring was delayed but…
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British Gas charging for two boiler cover policies
Hi All Recently my girlfriend finally had the time to sit down and go through her finances, due to being on Maternity, and she noticed two direct debits from British Gas. She worked out that one was for her house's boiler cover but didn't know what the other one was for. After ringing British Gas they told her that the…
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Car Damaged In Garden Centre Car Park.
My wife and I had gone to our local garden centre and bought a grow bag. We were sitting in the car about to leave when there was an almighty bang! We did not see what happened but a passer by told us that a car had clipped an abandoned shopping trolley and sent it careering through the car park until it collided with our…
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Refund query on medical equipment
I purchased insoles for my shoes which are supposed to be made to measure and cost me £250.00. Unfortunately when they arrived they don't actually fit any pair of shoes, apart from my trainers, as they lift my feet too high up so that they either slip out of a pair of shoes, or rub near my toes. I emailed the company and…
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PLEASE HELP!! - Returning bras bought online - what are my rights?
Hello! I'm new to this site and I was hoping one of you could help me. I purchased several bras online (on SecretSales.com) to try for size (9 in total, in different sizes and colours). They were delivered last Thursday (May 26th). I want to return 7 (the ones that are not suitable, only tried 3) but I just found out that…
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Consumer rights / Refunds - a Company which is in administration
Hi All, Hoping for some guidance.. I recently purchased several rolls of wallpaper from Focus DIY. I enquired as to whether i would be able to return any if there were surplus left over. I was told "No, because we are in administration." No refund, no credit note, nothing. Does anyone know if this is indeed the case? Seems…
