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section 75 claim - which CC company, original or current?
I made a purchase 2.5 years ago of a gas grill which has never worked properly (won't heat to more than 150 deg C even with all three burners on max for 30 minutes - yes, have tried a new cylinder, regulator and a separate thermometer) and the seller (occasionally pilloried in these forums via an 18 page thread going back…
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Argos Catalouge Lost Reciept - Anyone got old catalogue from 2009/2010?
Hi, I purchased a Bosch Steam Generator Iron from Argos in November 2009, which is under a 2 year gaurantee from Bosch. It broke yesterday, and I phoned Bosch who said I needed the original reciept. I stated I didn't have the receipt but had the credit card statement indicating I purchased from Argos. They have advised…
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Can digimate alter its warranty conditions?
Hi, 2 1/2 years ago I've bought a digimate lcd monitor (also sold under DGM brand). This monitor has now developed a fault and while digimate has already accepted that the monitor is indeed faulty, they are not willing to honour their own three-year swap warranty. The warranty card I have clearly stated that a faulty…
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Honoring glitch?
Hi, Can anyone help?! If you buy something online that is obviously a pricing glitch, and the company sends a confirmation email of your purchase and then takes the money out of your bank account, how do you stand? Are they obliged to send you the goods or or they within their rights to simply refund you? Thanks!
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Sky Contract!
I'm a newbie, so please be patient if this post is in the wrong place! I have had no phone line for around 48 hours, (might be more, as I've been away) when contacting SKY, was told I had a 'thief' on the my line, and that maybe another phone company has tried to take over. I have had no contact with any other business…
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local council - DPA breach?
recently requested some information from my the Town Clerk of my Local Council. This was sent by email and at the bottom of my mail I included my full name and address in case he wanted to send the information in the post. In his reply he copied in some council members and his assistant. I didn't give any permission to…
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problem with a sofa i bought scs
Just woundering if anyboby could help me? I bought a sofa at SCS, i described to the salesman the colours i wanted the cushions he said yeah thats fine and he wrote it down on the order sheet so i paid the full amount in cash. He said it will take about 6 weeks to be delivered but it took 9 weeks to arrive, was not to…
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No money from cash point!
Used cash point at a Tesco garage, requested £150, message came up take your money then quickly said OUT OF ORDER :eek: Looked all over for my money - in a panic where is it! Went into garage and was told there was a phone number on the machine. Took down phone number, cash machine still OUT OF ORDER :mad: Went home and…
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Tv not as described what can I do?
Hi My dad has just bought my mum a TV/dvd combi for her birthday. He was very keen to get her one with an ethernet port. After a lot of searching we found one on the Tesco web site, http://direct.tesco.com/q/R.208-5169.aspx On the features it clearly states that it has an Ethernet port. If you do a search on the site for…
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Can I return the toy to Argos just because my child doesn't like it?
Can I return the toy to Argos just because my child doesn't like it? I've just bought a toy for my son from Argos. There is nothing wrong with the toy. However, my son simply doesn't like it. Can I bring it back to Argos for a refund? Is it allowed? Thank you.
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ecoli infected veg
how can supermarkets still sell salad stuff.. Im confused do we still eat it or what? :eek::eek::eek::eek::eek::eek::eek:
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Can I insist on replacement.
I recently purchased a reclining/swivel chair. The swivel does not work and I complained immediately to the supplier who sent their rep who confirmed this. They now want to 'repair' the chair. Do I have to accept this as I fear it will be a big hammer job. Surely they should replace with a new chair which works. Anyone…
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catalogue price change
I recently purchased a pair of thermal blackout curtain liners from MArisota on my personal account. They cost £70.00 On receiving the liners I noticed there is a sticker on the packaging that has been covered up and it says they cost £40.00 Just wondered if this is legal as £30.00 of a price increase seems a bit unfair.…
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cant find my reciept for a TV i got from saunsburys
Hello everyone i need a bit of help! i got a tele from sainsbury's nearly a year ago and the speakers have started to go crackley, i cannot find my reciept anywhere, so a bit gutted i was hoping for some help please! Thanks alot Rob
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BHS purchase 'rejected'
Hello, I've had some trouble with bhs when purchasing a gift card today. I asked for a £25 gift card, and when paying at checkout my card said 'complete, please remove card' and she claimed the card was coming up as expired. we tried the transaction again and same message apparently came up, even though the card was…
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Online dating website issue - advice pls
Hi, Advice please! And sorry it's so long. I feel that I may have place myself into a bit of a pickle and worry that it is going to cost me dearly. On my quest to find love, I have tried online dating agencies. Some have been free and others have cost me but I came across an offer that I could not refuse - £10 for one…
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Faulty goods outside a 30 day warranty period
My problem: Purchased a 'regrad' [factory reconditioned] Samsung notebook in November 2010 from IJT Direct for £190 [paid by credit card] for my daughters Christmas present. It has recently stopped working. Power light comes on but no screen illumination takes place. Samsung Tech Support have advised me that this is a…
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Faulty Mobile from Phones4U
Hi All I need some advice On 7th July 2010 I purchased a Samsung Tocco Lite from my local Phones4U store. I had to return this for repair on 7 October 2010 as it developed a screen faulty where you could not read anything on the screen. When this was returned i noticed that rather than having all the ringtones etc. that…
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Makeup Refund
Evening All, The other day I purchased some YSL make up, the lady did my face up and all looked fine so I purchased and went on my way. I noticed my skin felt a bit itchy, but thought it may have just been down to me having a bit more make up on than normal as I had conceler, mascara foundation and some bronzer powder…
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Faulty Fuji Finepix HS10 camera
Hi. My wife bought me a HS10 camera for Christmas (she got in October as it was in a sale). It cost about £310. I took it back to Jessops about four weeks ago as there was a fault with the one of the sensors (showed up as a dead pixel on the LCD screen). They sent it for repair under the warranty and it came back after…
