Broadband & internet access

Discussion List

• post office

  I am about to change to a cheaper provider and Post Office looks the cheapest i only need e mail and the occasional film from netflix anybody have experience with the post office,? also do i get to keep my phone number, IE do i have to request it when i sign up online? thanks

• Vodafone Package ends 11th July-When can I transfer without penalty?

  As stated coming up to my last month of erratic Vodafone Broadband with many drop outs. When can I transfer away without penalty? Surely I don't have to stay right to the 11th July end?

• BT broadband question

  Hi, I'm looking at changing my isp and have been looking at BT. It says they will not put the price up for the rest of the year but is it restricted how much they can raise it for for the remainder of the contract, or are you able to terminate it early and without penalty if the do raise it in the new year? Thanks

• EE broadband cancellation

  Hello Just received my EE bill for Broadband following cancellation due to £2 price increase. Switched end of last month and now find bill includes early cancellation charge of £45.38. As far as I was aware no early cancellation charge can be made if cancellation due to price increase during term of contract, is this…

• John Lewis - No Support Offered

  Apologies in advance as I'm not tech savvy. Broadband contract is with John Lewis and expires in August. Recently experienced very slow internet speeds ranging between Download 0.08 - 0.16, Upload 0.05 and Ping latency between 13154 and 24562. Router is supplied by John Lewis. Adviser checked my line and said speeds were…

• Broadband ofcom code - delayed activation compensation

  Hello. I recently switched my broadband service from talktalk to BT. Unfortunately there was a delay in activating my service with BT by almost 3 weeks! I thought, having read up on the new ofcom code that BT is a part of, that I would be entitled to £5 a day compensation for each day I was not receiving broadband. So as…

• Talk Talk, possible problem

  I changed over to a new plan with Talk Talk on 21st May - at least I thought I had. My old plan had been increased without warning (we had the warning after the money went out) to £46, which included faster BB, unlimited calls to UK landlines and mobiles and an international boost. The plan I changed to was £25 for the BB,…

• Is it possible to get this reversed?

  Hello. I just noticed that this month virgin have put up my bill. I don't remember them contacting me about this. My question is what is the likelyhood of me getting this reversed as I am already on a very good deal. I was paying £25 for 100Mb broadband and TV, phone package. But this month my bill was put up to £27.60. Is…