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Moving to Talktalk from Plusnet
Hi In the process of migrating to TT from plusnet who I've been with for a number of years. TT were offering a great deal on Fibre so it seemed worth going for, and besides, I couldn't get through to PlusNet customer service to discuss what they could do either by phone or chat! over the years their internet connections…
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Changing provider
Most ISPs quote about 14 days or 10 working days to take over your line. My deal ends on a Friday, first full price day being Saturday. However, my current provider (PlusNet ) say they don't do migrations over weekends. If I make a transfer order this Friday, this suggests it won't happen until the following Monday (ie 17…
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Fibre Broadband availability
In my area Fibre Broadband is available from BT, EE, Virgin Media and PlusNet but not from Sky and TalkTalk Not checked with Vodafone. Why would this be the case?
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New Broadband Provider Wanted
My Plusnet account has now run out, as has my advance line rental payment. Are there any really good deals around at the moment (with or without basic TV)? My head is spinning trying to weigh them all up. I don’t want to pay more than about £35- £40 a month inc line rental and I can get around 37mb speed at the moment with…
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BT Hotspots
I am today in Rayleigh in Essex the bt hotspots are terrible and a disgrace. This morning I could get on but this afternoon most of the time I can't then when I can it disconnects shortly afterwards other times connects and says no internet. Any ideas why?
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Is new Sky Hub worse than the old?
I recommended Sky MSE deal to a friend, they have been given something called a Sky Q hub, as opposed to the Sky Hub. It apparently is supposed to be better, but it only has two Lan Ports and they find the signal does not reach all parts of their small modern flat (something their old router had no problem with). Does…
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Was the summer Sky deal a Scam?
I saw the £65 Sky deal on MSE and recommended it to friends, two of them have come back to me saying they feel scammed. The first was charged £30 installation despite have a line (previously provided by Plusnet), the offer said a new line charge would be £19.99 but they surely should not have been charged anyway. Despite…
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Cancelling Virgin following Seperation
I have been trying to cancel my Virgin Media package as I split with my wife over 2 years ago. I have been paying Virgin ever since, but am struggling to cancel. The package and payments are under my name, however my wife lives at the property where the Virgin box is. Virgin are saying they can't cancel unless they get…
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Any advice on TV only packages?
TV only packages are a minefield . . . looking for a set top.box that records, has catch up TV and allows for amazon Netflix to be added if I want . . . . There's so many options out there such as You view, Freeview Plus, Free play . . . . but want something that's not part of a.contract,.any recommendations? Thanks in…
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Which refurbished PC tower please?
I hope this is the right forum, if not please can you move to the correct one? Thanks. Hi I'm getting a refurbished tower and I have a choice of two Dell GX980 HP Elite 8200 Which is the better model please? Price for the HP Elite 8200 is £405.99 Price for the Dell GX980 is £4.00.99 Both include antivirus. Many thanks.
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If I pay line rental in advance then move do I have to pay it all again?
I want to take advantage of an 18 month offer with EE which involves paying 18 months line rental in advance. I will be moving at Christmas. Will I have to pay it all over again when I move?
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18 month contract ended so price has been increased. Can I get it back down again?
Hey everyone, I've been on EE for the last 18 months and my contract has ended making my bill go from £28 to £38 (including line rental) on the bill I received today. Is it possible to go back to the old price by calling them? I checked on broadbandchoices and EE have a deal at £26. Advice would be appreciated.
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SKY contract advice required please.
I took up a deal with Sky for Line and BB about 18 months ago. Unfortunately, due to ill health, I have been unable to take advantage of any services provided by Sky. I am now in a position to realise such services, and as such, I contacted Sky as I wasn't getting any signal. It now transpires that I have never been…
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Help PlusNet Broadband and moving home
Hi, I wonder if anyone can help me or have any advice. I've sold my house and am moving out on Friday 6th. The process has taken 3 weeks which I think must be a record for accpeting an offer and getting the new residents in. My problem is with Plusnet. As I dont have a new address Im not able to transfer my serice for…
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Blast! Vodafone have pulled their Fibre offer 8 days early :(
Title says it all. I went to switch to them this evening (Sunday) and their £20/£24 [up to 38 Mbps/up to 78 Mbps], no connection fee offer has been pulled. It is now £25/£30 with a £49 connection fee. Tut! It was supposed to be available until 9th October but has now disappeared from Vodafone/MSE/Topcashback/Quidco. At…
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1 month into contract Virgin increases cost
I moved from Sky to Virgin at the start of August. Our package costs with Sky had spiralled to £71 per month and Virgin were offering a good package for £44 per month, with better broadband and similar TV etc. This package was for 18 months. However I got a letter a few weeks ago saying the bill is going up by £3.99 a…
