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Changing provider

Most ISPs quote about 14 days or 10 working days to take over your line.


My deal ends on a Friday, first full price day being Saturday. However, my current provider (PlusNet ) say they don't do migrations over weekends.


If I make a transfer order this Friday, this suggests it won't happen until the following Monday (ie 17 days later) costing a few days at full price.


If I make the order tomorrow, the new provider may take over on Friday, the last day of my minimum term (or possibly on the second last day), so would I be penalised for leaving on the last day or next-last-day of my minimum term, though I don't think it would be very much ?

Comments

  • lee111s
    lee111s Posts: 2,987 Forumite
    Eighth Anniversary 1,000 Posts Combo Breaker
    The lead time is a standard time set by OFCOM (minimum of 7 or 10 working days, I can’t remember).

    The reason is to stop slamming, whereby another ISP takes over your line without your permission.

    If your contract ends on a Friday, then there will be no penalty for switching on that day.

    Ether way, a few days full price isn’t worth worrying about.
  • teddysmum
    teddysmum Posts: 9,531 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    lee111s wrote: »
    The lead time is a standard time set by OFCOM (minimum of 7 or 10 working days, I can’t remember).

    The reason is to stop slamming, whereby another ISP takes over your line without your permission.

    If your contract ends on a Friday, then there will be no penalty for switching on that day.

    Ether way, a few days full price isn’t worth worrying about.
    I just wanted to check that it was pro rata and not a fixed 'fine'.
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