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Broadband & internet access

Archives for May 2017

A Good Mobile Broadband Deal?
Is there a special section for Mobile Broadband? My question is I will be travelling within the UK and will need mobile broadband dongle thingy with at least 32gb data allowance per month. Can anyone recommend a good reasonably priced plan or point me to a good comparison site? Many thanks in advance xx
Our Vodafone Nightmare
Sorry TL:DR warning.. I'm hoping someone!my perhaps find our story of interest. We feel we have been corporate bullied by Vodafone UK and we don't know where to turn. This event has turned our lives upside down and has caused so much stress and upset, as a family we don't see a way out. In 2016 we changed broadband…
Best Broadband for multi-device use family
Hello I'm with Sky Fibre Broadband and having lots of problems. I'm now looking for advice on the best broadband provider for a typical modern family of teenagers plus myself and my wife that require a reliable wifi when using use a lot of devices throughout the house? Probably similar to many families really. How do you…
Anyone have a Sky code left?
Hi everyone, Hope you're all having a good bank hol thus far. Sorry to be that person, but I was just wondering whether anyone has a Sky code for the most recent promo left at all that is gonna go unused for whatever reason? I've just had the contract for my new place come through a couple of days ago hence have only just…
TalkTalk, but am I getting a good deal?
I am currently with TalkTalk for my landline and broadband I am currently on the essentials package (legacy package): Unlimited calls to landlines during the evening and weekend (max 60 mins) Unlimited calls to other TT customers (max 3 hours) International call boost (36 international countries - landline / mobile) - max…
Virgin Media Pathetic Customer Service
Today I called for the better deal to the customer service as my contract already ended last month. For new customer basic package is 32 pound but for the exciting royal customer from last 5 year, she gives deal with 52 pounds for the same package. Don't understand how they operate. No offer was given except for the first…
BT customer service
Hi All, I am having a lot of problems with BT and feel like I have hit an impenetrable brick wall and wanted to get some advice from people that may have had a similar experience. I was supposed to have my modem delivered on the 4th May but it did not turn up and I had to collect it from my local post office. On the 5th…
Previous broadband supplier won't give up line, what can I do?
Morning all. Long story short - wondering if there is anything that can be done if you move into a house with a broadband line which the provider refuses to give up? Full story - I moved into a new house last week. Before moving I arranged with my existing broadband provider (Sky) to have BB connected to the new property.…
General advice please?
I'm a Pom who is currently living in Australia. I will be moving back to Blighty, (Cornwall,) in Jan 2018. I would like, and will probably need, ADSL speed connections as I will still be keeping close contact with friends and relatives in Aus via the net and social media. How long in advance will I need to contact…
No Broadband
Afternoon, We are about to move into a new build house, but I have just been advised that there is no wiring etc in the estate for Broadband. Is there anything that we can do or purchase to improve the internet connection
Curry's instore Broadband comparison 'service'
I just wondered how other people's experience compares, and I'm open minded about this new service I was offered at the till when making a purchase (they also have Curry's broadband comparison online if you search for it). - The cashier offered to check if Curry's could find a better deal than my current one. Apparently I…
Refused broadband service from TalkTalk after failing credit check
I recently signed up for a broadband contract with TalkTalk, but received an email today saying I had cancelled the order (which I hadn't). After calling them, I found out that I had failed a credit check. I have never checked my credit before, but tried using the MSE Credit Club and Experian directly, but my details…
BT ADSL pricing
My Dad is "well" out of contract with BT - (he has been a GPO/Telecom/BT customer for 60+ years) He is being ripped off by them - paying £50.58 per month for an ADSL connection (fibre is unavailable where he lives) with inclusive calls 24/7 - and a £5 SIM, and this is paying 12 months line rental up front !! What is the…
Recomended broadband for cheap but reliable service?
Looking on uswitch initially brought up origin as the cheapest but seeing the appaling reviews strewn over the net I am not gonna risk them. I work online so need a solid connection however it doesn't need to be too fast. 20mbit from sky was fine. I had to pay nearly £30 a month for that which seems alot just for 20mbits…
tentel broadband reviews?
anyone use tentel broadband?
sky broadband code don't work for me :(
won't accept my code when entered. says im not allowed to use it. also i copied it but never got an email with code on it and so don't have it. what to do next? thanks
Virgin Media Contract
Hi all Hope I am in the right place. Last sept I reduced my package down to broadband only 50mb £25. My bill has just gone up to £33, so I gave virgin a ring to see if they could help, they could only offer 100mb for £32.50. I explained I don't really need that much and could I have my £26 deal extended, no I can't, I can…
BT broadband
Hello I am looking at saving money on my bills, and have already started to move utility companies. At the moment we have BT broadband, we dont have a phone plugged in so we are only using the internet. Our bill every month is £61.49, im not even sure why. I am right in thinking thats a bit high for just internet right?…
Will I regret not going for fibre broadband?
Hi! Fibre broadband is available in my area, and I live 1.3 miles from the nearest cabinet. Until a year ago I had fibre broadband (with BT), but really couldn't tell any difference from regular broadband, so for the past year I've used Sky's broadband which was only £5 with an offer. That deal has now come to an end and…
Amazed by BT install process (the state of customer service)
[FONT=&quot]Virgin broadband was dropping too much in our area so we decided to move to BT, we kept a log of all the Virgin issues and it was dropping 100s of times a day. Im not sure what was going on but we made the call and agreed to move to BT on the 3rd of this month. The setup has been a farce.[/FONT] [FONT=&quot]3rd…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Broadband & internet access

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