No Broadband

joewa

Afternoon,

We are about to move into a new build house, but I have just been advised that there is no wiring etc in the estate for Broadband. Is there anything that we can do or purchase to improve the internet connection

lee111s

4G router and sim.

Usually come with a 12 months tie in and not a huge amount of monthly data.

Any idea on how long for the infrastructure to be installed?

joewa

Ta,no the builders are saying not their responsibility etc

macman

You won't be getting a landline anytime soon either then.

joewa

For a phone ?

Mister_G

For a phone or broadband, as they come down the same cable.

Looks like mobile broadband will be you only option for a while, as Lee says.

AndyPK

yeah get yourself an EE osprey 4G or similar

JJ_Egan

Have BT really not installed a line on this new estate .
This line used to be called a phone line and is now a data line that phone calls and broadband travel along .

lee111s

Whilst it's not totally their responsibility, they absolutely need to be in regular contact with Openreach to find out what's going on and why there's a delay.

Often, Openreach get the blame when it's actually the developers who haven't given Openreach enough notice, or haven't installed the ducting and joint boxes to the standard that Openreach require.

If this is a large developer, I suggest you speak to higher management to find out what's going on.

Have you spoken to a service provider to see if they can place an order?

Does the sales office not have a working telephone line?

How many properties are occupied and how long have they been occupied?