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confused with BT
I have just downgraded my package from BT Infinity 1 to normal broadband but have been given a new 18 month contract as well. However, I am still having to pay £36 a month which is down from £44 a month. I still think the costs are a bit too high for my normal wages and don't know if I can do anything else to bring the…
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Talktalk cancel and you view box
Hi all I finally decided with the recent talk talk prices to move away to a new ISP. I've cancelled within the 30 days to leave penalty free as I still had a year to run. They are now asking for the you view box back. Has anyone else been in this situation and did you send back or keep? Throughout cancelling returning the…
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Disapearing emails
I posted this here https://forums.moneysavingexpert.com/discussion/5250758 but didn't get very far, so thought I'd try here ... We use Plusnet as our ISP and 1&1 as our mail host (is that the right word) We use Thunderbird from our laptops and I also use K9 from my phone. Mrs also uses the generic mail apps for her Android…
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This won't save you money but will give you less aggro!
Are you fed up with ads on your pc or mobile ? I seemed to be getting more and more, especially "targeted" ads. where you browse an item on the net, then you are deluged with adverts for similar items. Well you can stop these with a free utility called AdBlock Plus. Complete bliss! I downloaded it from C.Net download but…
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New BT home Hub connection problems with certain devices
Hello, hope you technical people can help. We've got new BT home hub. It won't open up the Internet on our iPads unless I disconnect them from the home network wireless connection. We have changed from 5GHz to 2.4GHz and vice versa. But it is bizarre that if I disconnect the devices each time :mad: then we can connect with…
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Sacking TalkTalk
Hi, My Dad has been a loyal customer of TalkTalk for years, god only knows why because they are absolutely dreadful and have customer service so poor it's laughable, but only once you have had the break of insanity and are plummeting into the 9 circles of hell. Anyway... I have always used Sky for all my telecommunications…
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Plusnet want me to waste yet more time/money
They've just sent me an email saying I have an outstanding balance. I don't think it's a lot (although they don't deign to tell me what the amount is either) so what would happen if I just ignored it? This is the company whose internet was so crap I went out and bought a wifi dongle. Needless to say I'm the one who has to…
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Talktalk to make increases / changes to Essential / mobile customers
I received the following email today from talktalk: from 28th June 2015 - Essentials and phone package will increase to £10.00 per month from 1st July 2015 - removing free local calls made outside outside inclusive landline minutes from July's mobile phone bill - mobile handset / sim accounts will increase by as much as…
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Virgin/Sky Switch Issues
We moved to Sky Broadband from Virgin in Nov 2014. The incentive was the £192 M&S vouchers equivalent to a years subscription. The offer stated quite clearly that we wouldn't have to do a thing. Sky would contact Virgin and arrange everything. A few months into our new contract I realised we were still paying a monthly…
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Problems with plusnet and BT conection
Me and my girlfriend moved into our new house whilst she was 8 months pregnant. We notified plusnet that we required a new connection and were told that we would have it with 2 weeks of moving in. Now 6 months later we are still awaiting a connection for our phone and Internet. They have told us that in December BT…
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Sky Savings
Good deal from sky when I switch from sky broadband to sky fibre also switched my phone line from B.T to SKY at the same time.I managed to get free line rental free for 1 year with sky and sky fibre reduced from £20.00 to £10.00 for a further 12 Months.Happy Days.Line rental savings is worth £184.80 Thanks to SKY.
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BT Line Rental Saver - Not Much Saving?
Hi all, Just after a bit of advice / sanity check... I've upgraded to BT Infinity 2 from one of their 'standard' products, and am a bit unsure as to the line rental. For the purposes of this thread I will only discuss the line rental costs. What I currently have Unlimited weekend and evening calls Unlimited ADSL broadmand…
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Compensation after lack of service
Hi all, Im not sure if this post is in the correct place but please move it if needed. We have had sky broadband since last august and everything was working ok until january when we seem to start loosing our connection very regularly at night between 11pm and 2am. Since january ive called sky numerous times, been through…
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Can I use my Mobile as a modem and ditch BT?
Hi all, Having just received my latest phone bill from BT its come to the point where I want out from BT. They are scandalously expensive and with three mobile phones in the house all of which have unlimited call bundles, somewhat obsolete. Having said that I still have broadband for which I am sure still requires an…
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HUAWEI E5332 Mobile wifi
Hi all. Currently got the above wifi modem. Its unlocked and currently being used on a T-mobile 6 month sim card. However, My internet signal is really weak. I have just ordered a signal booster in hope, but I dont hold up any hope. the following settings are these; IPv4 has internet IPv6 does not. Any ideas? Thanks
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BT requesting old hub back after cancellation
Hi everyone I am receiving a lot of emails from BT after finally cancelling my Broadband and phone calls contract with them and moving to Plusnet. I have had several run ins with them, eventually receiving an apology regarding what I was told about keeping my email address. Anyhoo....now they are now saying I need to…
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Is it worth changing
Hi everyone,I have been with EE since 2002 (they were freeserve,wannado,orange and now EE ) apart from the odd hiccup along the way things have been good . I have an EE broadband unlimited /home phone deal (all calls) for £20 p/mth My speed is download 6 Mb/s upload 1.4Mb/s. I use a BT accelarator plate also. My question…
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Can't connect to BT Homehub 4
Hi Everyone I've just returned to BT Broadband and phone from Sky. The problem is my laptop won't connect to the homehub 4 either wirelessly or via ethernet cable. My tablet and smartphone connect to the homehub 4 ok so I'm guessing that the fault lies with my laptop. Is there anything I could have missed? My laptop runs…
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Plusnet step change for the worse - new £50 visit fee if you are not careful
I've had to deal with Plusnet a number of times to get Openreach to deal with line problems. Up to now it's been OK for me to manage the tech side of testing and making arrangements as I'm an authorised name on 2 accounts - on one the main acct holder is sometimes abroad in another time zone and with the other the main…
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Plusnet help
Hi guys. Looking for some help on where I stand here. Signed up to plusnet for phone and broadband on 20th April and requested switch date of 7th may. All went to plan and broadband went live on this date. Yesterday my phone line and broadband went off. Plusnet tell me my old phone provider has cut me off and they have not…
