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New BT home Hub connection problems with certain devices
mrsmortenharket
Posts: 2,131 Forumite
Hello, hope you technical people can help.
We've got new BT home hub.
It won't open up the Internet on our iPads unless I disconnect them from the home network wireless connection.
We have changed from 5GHz to 2.4GHz and vice versa.
But it is bizarre that if I disconnect the devices each time :mad: then we can connect with the Internet.
I am quite frustrated!
Please help if possible
Thank you
We've got new BT home hub.
It won't open up the Internet on our iPads unless I disconnect them from the home network wireless connection.
We have changed from 5GHz to 2.4GHz and vice versa.
But it is bizarre that if I disconnect the devices each time :mad: then we can connect with the Internet.
I am quite frustrated!
Please help if possible
Thank you
0
Comments
-
Sorry I can't help.
I'm hoping you get an answer to this as it happens to one of our tablets too; just occasionally, and only with one particular tablet, but the only way we've found to fix it is by disconnecting, switching off the tablet, and restarting.
We have a BT Hub 3.0 -
Factory reset the hub .
Is what i would do first .
Then on setup make sure you have your WiFi passwords the same on IPads as router .0
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