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4 year old Samsung TV needs new Screen!
Comments
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They'll just use one of the authorised repairers in the area which will likely be the same one the OP might use if he looked himself.
Even so it depends on how cynical you are!
If they get a lot of work from Currys then there is always the risk they will decide a borderline case in their favour.
If the OP goes direct to an authorised repairer he doesn't have to tell them where he bought the TV. He is simply paying for an expert opinion.....
Having said all that I would probably be reluctant to risk a further £95 unless some research suggests lots of similar issues with this particular model.
Also, as I mentioned earlier, many repairers of this sort of equipment (particularly "authorised" ones) are basically "board changers". If there is any likelihood of the fault being something other than the plasma panel itself then it could probably be fixed fairly cheaply by a proper electronics expert at component level.0 -
Can't really help with your problem OP, but good luck getting something back if you decide to go down that route. Personally I think with the likely return being £150, and Currys wanting £95 to check it out, I'd bite the bullet and get a new set myself.
Shows how useful forums are though. I'd have probably drifted down to Currys when the present 7 year old Panasonic plasma packs in, but I'll definitely be looking at John Lewis now!0 -
They have their own repair centre. The do a lot of in house repairs, tends to be white goods that go to the manufacturer/manufacturer's agent comes out.
TV's, laptops, etc. they used to be sent to Newark repair centre - if I remember right.
Anyway I have read on this forum a few times where people have paid the fee and Currys/PC World have admitted its a manufacturing fault and then reimbursed the fee plus offered a partial refund of the product or a free repair.0 -
Thanks everyone, Leo. I'll think about it. If I could sway them to bring the cost down maybe. I'm just reluctant to part with the £95 brick in the event that I lose it and as another poster said it could have went towards another TV. I'll give then a call first and see how amenable they are. Thanks again..just keeping all in the loop..0
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Is it a common problem. Indicating an inherent fault, that's the question:
https://www.avforums.com/threads/line-has-appeared-on-my-plasma-samsung-ps51e6500.1901064/0 -
What's posted on the internet doesn't constitute proof. If you don't want to pay the £95 Curry's is asking for then find an approved repair centre yourself and get your own report done.Is it a common problem. Indicating an inherent fault, that's the question:
https://www.avforums.com/threads/line-has-appeared-on-my-plasma-samsung-ps51e6500.1901064/0 -
What's posted on the internet doesn't constitute proof. If you don't want to pay the £95 Curry's is asking for then find an approved repair centre yourself and get your own report done.
No but it can be useful extra evidence and certainly increases the likelihood of it being worth a gamble commissioning a report.0 -
You should get someting back.Although beware Currys will try and give you vouchers,so you have to buy from them again.0
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Yeah that's my problem Al...and I a'int going near these again with the 5 year warranty.. thanks..0
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You can use the Currys Vouchers to purchase anything in their store,it doesn't need to be a TV.0
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