Money Moral Dilemma: Should I report cashier who used loyalty card on my shopping?

Former_MSE_Darryl · 21 May 2014 at 12:48PM

Here's this week's hypothetical situation for you to cogitate on:

A cashier used her loyalty card on my shopping. Should I report her?

I was out shopping and noticed when I got home that a loyalty card had been swiped. I had forgotten to bring out, so it must have been the cashier who served me. Is it right for her to profit from my shopping? Should I report her?

Click reply to have your say

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Fredula · 27 May 2014 at 8:21PM

They would be able to tell who had got your loyalty points from the transaction, and I would definitely report someone who worked there for doing this. Think of how much profit they could make day after day. It's not right.

If the person behind me in the queue asked if they could have my points though, I would have no problem with this.

[Deleted User] · 27 May 2014 at 8:29PM

Yes, definitely report her, because now you can't claim the points next time you're in. She has stolen from you - it's like pocketing your change.

Lucyfr · 27 May 2014 at 8:34PM

Hmmm tough one but if the shop allows you to take a receipt in for the points to be added after its not fair if someone has swiped their card against it depriving you of them!

building_with_lego · 27 May 2014 at 8:41PM

Several years ago I worked with a person who did this- kept their card by the till for when customers didn't have one.

The company (including the loyalty scheme side of things) viewed it as both theft and fraud and took it very seriously indeed. My colleague was sacked, and I know that there was talk of involving the police, although this didn't happen.

I'd report her in a heartbeat.

groovygav · 27 May 2014 at 8:48PM

If it's one of those stores that allow you to add the loyalty points at a later date if you forget your card then you've lost the opportunity to do that and I think it would be right to complain. If that's not the case then I'd be inclined to let it go.

macaroni · 27 May 2014 at 9:27PM

Report, simple as really

sooty&sweep · 27 May 2014 at 10:41PM

Hi
Did you intend to take your receipt in and claim those loyalty points ?
If yes then raise it with the store.
If no personally I wouldn't say anything.
Jen

j-g_4 · 28 May 2014 at 12:14AM

Before you go and maybe get someone fired consider that they may have done you a favour.

Whilst more prevalent in the US some UK supermarkets have offers which are only good for cardholders - for example in Waitrose 4 pints of milk cost £1 if you are a cardholder but about £1.40 otherwise.

As mentioned in the US these cards can save you a fortune - Ralphs (dot com for online) was a supermarket we used when in California, their offers only apply to cardholders - and they usually had one at the register (if you asked!) - as an example their current offers include 12pk cans of Pepsi only $1.99 (regular price $4.99) - so if you do shop over there - make sure you get a card!

Anyway - back to Blighty - you forgot your card - why worry about the 50p you might have not got in points - life is too short - it's not as though they nicked your car.

danthemoneysavingman · 28 May 2014 at 12:30AM

Didn't someone get prosecuted for doing just this very recently? Sure I read it in the news...

chocky · 28 May 2014 at 6:55AM

If she didnt ask you if you minded her swiping her card to get your points, then she's stealing from you. Nice little scam she's got going for herself. I'd report her.

Money Moral Dilemma: Should I report cashier who used loyalty card on my shopping?

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