Tesco Clubcard/Vouchers/Points/Deals - Post All Questions Here [merged]

please can i ask a question, if i have not got enough in clubcard deals in vouchers for a holiday can i pay for the rest in cash? :beer:

i have been given some clubcard cinema tokens that the original clubcard holders are unable to use.
can i use them even though i dont own the actual clubcard. would i need to show the original clubcard at the cinema?
thanks
skint
x

Is anybody else now having problems with their clubcard and the new Tesco site - my card is collecting the points from ordering online but is not updating my favourites with items bought in store anymore since the new site appeared.

zygurat789 wrote: »

I now have a Tesco credit card which gives you more points than a clubcard.
When I get to the checkout i can still hand over my clubcard but:-
Do I get points on the clubcard and the credit card (ie twice)?
Do I only get points on the clubcard?
Do I get the correct points on both together?
Anybody know?

If you hand over both, you'll get your standard clubcard points on your clubcard, and your finance points on your credit card. If you use your credit card only in Tesco, you get both types of points on your credit card. Please note - the 'finance' points are based on each transaction, not what was spent in the period.
The newer credit cards, have a clubcard no on the card, this is an extra level of security for the credit card, when using it for clubcard purposes.
Some people have their clubcard no linked together with their credit card, others do not - up to you.

Earlier this year, we priced up a Stena Line return trip Harwich-Hook of Holland in Clubcard vouchers and exchanged 'em online for the correct number of Clubcard rewards tokens. On receipt of the tokens, we rang the Tesco -- Stena Line number and went through the booking details.

It seemed we'd miscalculated. The amount required by Stena Line was £20 less than we'd thought. We confirmed our booking requirements during that phone conversation. We even reconfirmed every last line, dot and comma in a covering letter we sent off with the booking form and appropriate number of tokens.

The Stena Line ticket duly arrived. However, as we were about to drive onto the ferry, the Stena Line lady at Harwich said the booking was wrong.

Although I'd expressly booked for two people, including overnight cabin both ways, two dinners both ways, and two breakfasts one way, the booking had been made for one person only.

So. . . In order to allow my wife to actually travel on the damn ferry and sleep in the cabin and eat the food already paid for, we had to fork out £20-odd in cash to get her ticket.

I've now belatedly discovered that the unused rewards tokens -- 2 x £10 -- are still here. And the expiry date is 31/07/2010.

I've been onto the Tesco Clubcard rewards site to see what's available and found a couple of offers requiring £5 in Clubcard vouchers -- the exact equivalent of the two unused £10 Clubcard tokens I have.

But, but. . . I've also discovered that there's no point in me popping 'em in the post today to the supplier because, er, Tesco won't let me.

Reason? Well: although the pdf that accompanies the Stena Line offer -- and for all I know, many another -- has words to the effect:

this facility is then conditioned by:

Eh?

A Clubcard customer, possessor of two unused £10 rewards tokens, wishing to use them to buy in full a £5 Deal . .

. . . is not allowed to buy in full. . .

. . . if the Deal is marked "Buy In Full".

So. Looks like I'll just have to chuck these unused £10 rewards tokens in the bin.

But I'd be interested to hear if anyone can explain why Tesco is telling Clubcard customers that if a Clubcard deal is "Buy In Full" then, er, no. . . they can't use their spare rewards tokens to Buy in Full.

Having to lose £20 in tokens, £5 in vouchers and the benefit of a £500 actual shopping spend (at 1p per £) ain't exactly a recipe for great customer relations.