Co-op Bank Monthly £4 Reward

Options
2456

Comments

  • Westie983
    Westie983 Posts: 5,213 Ambassador
    First Anniversary Name Dropper Photogenic First Post
    Options
    Is that because of the payment they give when you use the card for transactions?
    I’m a Forum Ambassador and I support the Forum Team on the Banking & Borrowing, and Reduce Debt & Boost Income boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySaving Expert.
    Save 12k in 2023 #58 Total (£4500.00) £2500.00/£5000 = 50.00%
    Sealed Pot Challenge ~17 #24 Total (£55.00) £0.00/£500 = 0.00%
    Xmas 2023 £1 a Day #13 Total (£85.00) £344.00/£365 = 94.24%
    Virtual Sealed Pot #1 Total (£500) £550.00/£500 = 110.00%
    £2 Savers Club 2023 #17 Total (£25.00) £45/£300 = 15.00%
    The 365 1p Challenge 2023 #7 Total £656.19/£667.95 = 98.23%
    Total £4095.19/£7332.95 = 55.84%
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Name Dropper First Post First Anniversary
    Options
    Westie983 wrote: »
    Is that because of the payment they give when you use the card for transactions?
    No. I don't use their debit card. When I phoned chasing I was told the only mechanism they had on screen was to manually credit the full £5.50, whether or not you'd earned it.
  • Westie983
    Westie983 Posts: 5,213 Ambassador
    First Anniversary Name Dropper Photogenic First Post
    Options
    YorkshireBoy wrote: »
    No. I don't use their debit card. When I phoned chasing I was told the only mechanism they had on screen was to manually credit the full £5.50, whether or not you'd earned it.

    Thats a win then :-)
    I’m a Forum Ambassador and I support the Forum Team on the Banking & Borrowing, and Reduce Debt & Boost Income boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySaving Expert.
    Save 12k in 2023 #58 Total (£4500.00) £2500.00/£5000 = 50.00%
    Sealed Pot Challenge ~17 #24 Total (£55.00) £0.00/£500 = 0.00%
    Xmas 2023 £1 a Day #13 Total (£85.00) £344.00/£365 = 94.24%
    Virtual Sealed Pot #1 Total (£500) £550.00/£500 = 110.00%
    £2 Savers Club 2023 #17 Total (£25.00) £45/£300 = 15.00%
    The 365 1p Challenge 2023 #7 Total £656.19/£667.95 = 98.23%
    Total £4095.19/£7332.95 = 55.84%
  • Holliejayne2
    Holliejayne2 Posts: 3 Newbie
    Combo Breaker First Anniversary
    Options
    Hi Hattie, I received my rewards 15/08 - not sure if it has anything to do with my switchover date? I also got an email to say it had been sent as well if that helps (my email did go to my junk mail)... I also went into my local branch and confirmed everything so not sure if that helps? Hope all gets resolved :-)
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Name Dropper First Anniversary First Post
    Options
    Holliejayne2 wrote: »
    Hi Hattie, I received my rewards 15/08 - not sure if it has anything to do with my switchover date? I also got an email to say it had been sent as well if that helps (my email did go to my junk mail)... I also went into my local branch and confirmed everything so not sure if that helps? Hope all gets resolved :-)

    Hi Holliejayne, thanks for replying. Mine showed online on the morning of 16th August, but was dated 15th. I also got the email on the morning of the 16th to say it had been credited; mine didn't go to junk mail. It seems that the date of payment fluctuates around the middle of the month.
  • locky123
    locky123 Posts: 466 Forumite
    Name Dropper First Post First Anniversary
    Options
    Not received reward this month, second time. They indicated a problem with their system, so doesnt appear to be fixed.
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Name Dropper First Post First Anniversary
    edited 12 September 2016 at 10:32AM
    Options
    locky123 wrote: »
    Not received reward this month, second time. They indicated a problem with their system, so doesnt appear to be fixed.
    It's not due yet is it? Normally around the 15th/16th.


    EDIT: I see I also have the "you didn't qualify" email. They're going to be busy on the phones again this month!
  • Yorkshire_Pud
    Yorkshire_Pud Posts: 1,858 Forumite
    Name Dropper First Post First Anniversary
    Options
    I got an email today from Co op advising me I hadn't qualified in August because I didn't log in to online banking.

    But I did many times.

    First refusal for me thus far. Will phone them and ask them to correct their mistake;)
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Name Dropper First Post First Anniversary
    Options
    Yorkshire_Pud wrote: »
    Will phone them and ask them to correct their mistake;)
    They're not doing manual credits this time. They've been told to inform customers that the emails have been sent out in error and that automatic payment will be made later this week.

    So you'll have to make do with a £15 credit to the account for phone calls instead. :D
  • Yorkshire_Pud
    Yorkshire_Pud Posts: 1,858 Forumite
    Name Dropper First Post First Anniversary
    Options
    This might stop people wasting their time.

    I just phoned Co op and after a 12 minute wait was told the emails have been sent in error 'before they could stop them:)' and there won't be a problem qualifying and I will get paid.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

Categories

  • All Categories
  • 343.2K Banking & Borrowing
  • 250.1K Reduce Debt & Boost Income
  • 449.7K Spending & Discounts
  • 235.3K Work, Benefits & Business
  • 608.1K Mortgages, Homes & Bills
  • 173.1K Life & Family
  • 247.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards