Toluna Discussion (merged)

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  • libra10
    libra10 Posts: 18,702 Forumite
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    More vouchers seem to be available again, Amazon, Tesco, Currys, etc.
  • merrydance
    merrydance Posts: 653 Forumite
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    Just managed to print Costa and Marks & Spencers vouchers
  • bargainhunterss
    bargainhunterss Posts: 792 Forumite
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    I've managed to complete a survey this morning; however, the site now seems to be loading very slowly (or not at all). Anyone else having the same problem?

    I'm on Chrome if that affects anything....
    Every act of kindness, no matter how small, isn’t wasted ❤️
    "It’ll be alright in the end, and if it’s not alright - it’s not the end"
    Every pound we spend is a vote for the sort of world we want

    2021 wins - 1
  • libra10
    libra10 Posts: 18,702 Forumite
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    Just tried, not too bad using IE11.
  • bargainhunterss
    bargainhunterss Posts: 792 Forumite
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    libra10 wrote: »
    Just tried, not too bad using IE11.

    Thanks libra10, I might give that a go! :j
    Every act of kindness, no matter how small, isn’t wasted ❤️
    "It’ll be alright in the end, and if it’s not alright - it’s not the end"
    Every pound we spend is a vote for the sort of world we want

    2021 wins - 1
  • bill1944uk
    bill1944uk Posts: 12 Forumite
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    I built up enough points in about 6 months to get a £20 amazon voucher in August 2017 and I am still waiting for it in April 2018. It is one of the worse sites I have been on. In normal circumstances it still takes up to 8 weeks to process your request. When or if I get my reward I will be leaving.
  • Greenqueen_2
    Greenqueen_2 Posts: 401 Forumite
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    Now Toluna have done the dirty and moved the goal posts. I have got to 186000 points and went to claim a PayPal redemption, but now it says I need 190000 !!!!!!!
  • libra10
    libra10 Posts: 18,702 Forumite
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    edited 8 April 2018 at 7:02AM
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    I agree about rewards usually taking ages to be received. However flex e codes appear to be issued more speedily.


    My reward of £15 flex e code voucher was ordered on 10th March, and code issued just 16 days later. No email was sent stating that code had been issued, it was just through checking my rewards section at Toluna that I realised. I have ordered Love2Shop vouchers and according to flex e code email, card should take between 3 - 5 days to be sent.


    Hopefully a little bit quicker than the usual 2 - 8 weeks.
  • Odysseus
    Odysseus Posts: 27 Forumite
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    Have been unable to access surveys direct from Toluna or their surveys redirected from other partner sites. Cannot logon as get the message that details are incorrect even though they are not. Cannot send a contact form to ask for help as this also produces an error. These has been going on for a few days so their site is presumably down but their are no messages on it to that effect and clearly the IT bods can't fix it!
  • libra10
    libra10 Posts: 18,702 Forumite
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    Using Chrome, have experienced no problems.

    It might be worth clearing your History, temporary internet cache, etc and see whether that makes a difference.

    They have a Facebook page
    https://www.facebook.com/TolunaUK/

    It might be worth sending them a message, and seeing whether they can help.

    Good luck
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