Trustpilot - not to be trusted so much

DoaM wrote: »

:spam: I presume

Yes that be my guess

Aas for the topic about Trsupilot, you should take whats posted with a pinch of salt, less than a pinch actually.

Trust Pilot is nothing more than a sham for unscrupulous companies to hide behind. You post an honest review, the company objects on some specious grounds (usually claiming you are not a customer but a spammer, despite your having provided the necessary proof etc). TP takes down your review immediately, then ignores all communication. Hey presto. TP is in my view a very very dangerous and misleading site.

I posted reviews on three scam companies on Trustpilot, linking each to their parent company.
They have currently been removed, as each company has reported my post, not on the grounds of any inaccuracy in the post, but that I wasn't a legitimate customer.
As I have not made a purchase I cannot expect Trustpilot to reinstate my posts.
Each company named have continual 1 star ratings from reviewers and Trustpilot are happy to publish them, though feel unable to show just what a big scam that is being committed by refusing to show the links of the three companies concerned.
These companies do not just operate under a uk website, they go far and wide through Europe and as far as Australia.
I have posted about them on MSE Scam sites Venturedirect.co.uk Onedigitals.co.uk Mobicity.co.uk

Trust Pilot would be the very last place I would go to check the reputation of anyone.
I had a very difficult time getting my negative review of a company published and found myself monitoring the subsequent reviews which were placed after mine. Without fail, every negative review (including those from confirmed purchasers) was removed within 24 hrs and replaced by a number of positive reviews (usually placed in the middle of the night by first time reviewers).
As someone else has already said, they are a dangerous company and in my opinion are complicit in prolonging scammers and scoundrels actions.

Personally I use sites like Trustpiot not to determine the exact ratio of good to bad experiences but to just make sure it's a real company that I'm buying from in case I haven't heard of it. People don't always leave reviews so it's very hard to tell just from a review site how good or bad a company's service is. But you can get a really good clue as to whether or not it's a genuine business if they have years and years worth of reviews.