Heron Foods/Farmfoods Freezer Shops -spot any good buys?

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  • maman
    maman Posts: 28,589 Forumite
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    I thought I'd post in case Farmfoods keep a check on the thread.


    When I was in there today a customer came over to the checkout and asked for the price of various fruit and veg. The cashier apologised explained that they hadn't had time to label them up properly.


    I asked him why and he said that they were very sort staffed because people had left because they were disillusioned. He said that Farmfoods keep cutting their hours but at the same time expecting them to do more.


    That doesn't sound like a good employer.:(
  • DCFC79
    DCFC79 Posts: 40,598 Forumite
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    maman wrote: »
    I thought I'd post in case Farmfoods keep a check on the thread.


    When I was in there today a customer came over to the checkout and asked for the price of various fruit and veg. The cashier apologised explained that they hadn't had time to label them up properly.


    I asked him why and he said that they were very sort staffed because people had left because they were disillusioned. He said that Farmfoods keep cutting their hours but at the same time expecting them to do more.


    That doesn't sound like a good employer.:(

    Could be just that 1 store.
  • maman
    maman Posts: 28,589 Forumite
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    DCFC79 wrote: »
    Could be just that 1 store.

    You're probably right about the staff leaving but I'd have thought the worsening of conditions would be company policy.
  • System
    System Posts: 178,094 Community Admin
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    Yesterday, I heard a colleague of Farmfoods started at 5am and this was 2:35pm.

    It's not like the deliveries are done before the shop opens.
  • Greying_Pilgrim
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    Bought in Heron foods today;

    14 x 25g bags of Walkers crisps for £1.29. Cheese and Onion flavour (don't know if it is only C&O - was only flavour on offer in our branch). Making them 9p a bag. OK, so 25g bags aren't huge, but ok for pack ups and picnics :D (assuming you like C&O flavour :D)

    Greying x
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  • [Deleted User]
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    maman wrote: »
    I thought I'd post in case Farmfoods keep a check on the thread.


    When I was in there today a customer came over to the checkout and asked for the price of various fruit and veg. The cashier apologised explained that they hadn't had time to label them up properly.


    I asked him why and he said that they were very sort staffed because people had left because they were disillusioned. He said that Farmfoods keep cutting their hours but at the same time expecting them to do more.


    That doesn't sound like a good employer.:(

    Probably because he wasn't an octopus. I've worked in retail and one thing that annoyed me was customers getting all self centered. Especially when you're busy and short staffed.
  • PLRFD
    PLRFD Posts: 1,125 Forumite
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    So it's self centred to expect prices on products is it ?
  • maman
    maman Posts: 28,589 Forumite
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    Probably because he wasn't an octopus. I've worked in retail and one thing that annoyed me was customers getting all self centered. Especially when you're busy and short staffed.


    Surely customers can expect good service from a service industry??


    The conversation I had with him was friendly and sympathetic but that's not really the point. He should be discussing his (justified) gripes about poor conditions of service with his employer not moaning to customers about it. That's not very professional.


    In recent weeks I've had a very similar conversation (people leaving not replaced, short of staff etc. leading to poor customer service) in John Lewis, Santander and a department store. In all three cases I wanted to part with money but they were too busy to help me.
  • mcculloch29
    mcculloch29 Posts: 4,972 Forumite
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    edited 15 August 2016 at 9:03AM
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    I also spotted the Petit Pois in Heron - in my store they were in the super duper bargain freezer along with

    4 Magnums (smallish ones) @ £1.49. Double Choc and Peanut Butter

    750ml Bofrost Italian Lemon Sorbet @ 69p

    Also spotted or bought:
    Chiller:

    Jus Rol Shortcrust 3 for £1. (No puff, sadly)

    Flora Pro Active Light 350g (40% free) 89p

    President Brie 500g as mentioned by Greying Pilgrim £1.49

    Muller Corner 4 pack (strawberry/digestive) 89p

    Activia Forest Fruits 4 pack 59p

    Freezer:
    Xsell Salmon Fish Fingers 700g for £1 (I haven't eaten fish fingers this century, but what the heck, I shall pretend they are goujons. In my defence, I was a registered childminder for 15 years and ate goodness knows how many leftover ones. Hundreds, probably.)

    Xsell Luxury Fish Cakes 600g for £1.25. Can't remember what variety these are, but they are always very nice.

    Xsell Vegetarian Mushroom Risotto rissoles - think these were £1.

    Ben and Jerry's 500g for £1.49

    Edit: The bottom of my Heron receipt says 'All 2 ltr milk now only 87p!'
    Erma Bombeck, American writer: "If I had my life to live over again... I would have burned the pink candle, sculptured like a rose, that melted in storage." Don't keep things 'for best' - that day never comes. Use them and enjoy them now.
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