MobileXpression

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  • lilmissmup
    lilmissmup Posts: 6,884 Forumite
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    Does anyone have a contact email address? My app stopped working 2 weeks ago, just after I claimed my 3rd £10 voucher (which also never appeared).

    When I login to website on my laptop it doesn't display either just the blank boxes like people mentioned already.
    Now a SAHM trying to earn some spare pennies each month
  • lilmissmup
    lilmissmup Posts: 6,884 Forumite
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    Anyone? I sent one through website but no reply
    Now a SAHM trying to earn some spare pennies each month
  • loranius
    loranius Posts: 1,090 Forumite
    First Anniversary Combo Breaker
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    lilmissmup wrote: »
    Anyone? I sent one through website but no reply

    Last time when I sent a ticket through the website itself, I got a reply from this address:

    support-team@mobilexpression.com

    It did take 14 days for them to reply to my online ticket though
  • Aesop
    Aesop Posts: 23,773 Forumite
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    lilmissmup wrote: »
    Anyone? I sent one through website but no reply

    support-team@mobilexpression.com;

    good luck. they are being hard nosed about these accounts
  • itm2
    itm2 Posts: 1,310 Forumite
    Name Dropper First Post First Anniversary Hung up my suit!
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    The app stopped working for both my wife and I this morning - when the web page opens it displays a message saying "An error occurred processing your last request. Please use the back button in your browser to try again."

    Anyone else having any luck with it today?
  • loranius
    loranius Posts: 1,090 Forumite
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    itm2 wrote: »
    The app stopped working for both my wife and I this morning - when the web page opens it displays a message saying "An error occurred processing your last request. Please use the back button in your browser to try again."

    Anyone else having any luck with it today?

    Yes I got my point today.

    Have you checked whether your app is fully up to date? I've had a few weeks where I couldn't get points because I hadn't updated it and kept sending in support tickets for them to give me points manually.
  • itm2
    itm2 Posts: 1,310 Forumite
    Name Dropper First Post First Anniversary Hung up my suit!
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    loranius wrote: »
    Yes I got my point today.

    Have you checked whether your app is fully up to date? I've had a few weeks where I couldn't get points because I hadn't updated it and kept sending in support tickets for them to give me points manually.

    Hmmm...I just uninstalled and re-installed the app, but got the same error.
  • Muhren
    Muhren Posts: 1,703 Forumite
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    itm2 wrote: »
    The app stopped working for both my wife and I this morning - when the web page opens it displays a message saying "An error occurred processing your last request. Please use the back button in your browser to try again."

    Anyone else having any luck with it today?

    I'm having the same problem, I couldn't log in so have reset my password. It told me to wait 90 mins to try again, which I just have but still can't log in.
    LBM: Dec 2012 - Debt £38,180/ Now £0.
    DFD - 17/04/2016
    Gambling: The sure way of getting nothing from something.

  • Muhren
    Muhren Posts: 1,703 Forumite
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    I have managed to log in now but there is no credit there for me to claim.
    LBM: Dec 2012 - Debt £38,180/ Now £0.
    DFD - 17/04/2016
    Gambling: The sure way of getting nothing from something.

  • Marissa6553
    Marissa6553 Posts: 1 Newbie
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    I am having the same problem, re-installed app and managed to login but no point to claim. :(
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