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    • MSE Nick
    • By MSE Nick 8th May 17, 3:06 PM
    • 254Posts
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    MSE Nick
    MSE News: EE to charge some customers to use data in EU despite 'ban' on roaming fees
    • #1
    • 8th May 17, 3:06 PM
    MSE News: EE to charge some customers to use data in EU despite 'ban' on roaming fees 8th May 17 at 3:06 PM
    Mobile network giant EE has become the first provider to confirm some customers WILL face extra charges to use their full UK data allowance in Europe, even after a supposed 'ban' on EU roaming charges has come into effect...
    Read the full story:
    'EE to charge some customers to use data in EU despite 'ban' on roaming charges'

    Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
    Last edited by MSE Nick; 08-05-2017 at 3:13 PM.
Page 1
    • Frozen_up_north
    • By Frozen_up_north 8th May 17, 3:37 PM
    • 1,031 Posts
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    Frozen_up_north
    • #2
    • 8th May 17, 3:37 PM
    • #2
    • 8th May 17, 3:37 PM
    It's no better on Virgin Mobile, they don't want you to use more than 3.5GB roaming in the EU... if you can wade through their T&Cs:
    http://store.virginmedia.com/the-legal-stuff/our-service.html#11c
    • Cisco001
    • By Cisco001 8th May 17, 4:40 PM
    • 2,648 Posts
    • 1,126 Thanks
    Cisco001
    • #3
    • 8th May 17, 4:40 PM
    • #3
    • 8th May 17, 4:40 PM
    Fair usage of 15GB per what?
    per day?
    per trip?
    per month?
    • MSE Nick
    • By MSE Nick 8th May 17, 4:51 PM
    • 254 Posts
    • 77 Thanks
    MSE Nick
    • #4
    • 8th May 17, 4:51 PM
    • #4
    • 8th May 17, 4:51 PM
    It's no better on Virgin Mobile, they don't want you to use more than 3.5GB roaming in the EU... if you can wade through their T&Cs:
    http://store.virginmedia.com/the-legal-stuff/our-service.html#11c
    Originally posted by Frozen_up_north

    Think that's their general monthly fair use limit, after which they reduce speeds to 3G. For EU roaming it depends on your plan:

    5. To comply with EU Regulations, Roam Like Home also has a monthly data cap in place. If you use more data than the monthly cap allows we may apply a surcharge to any data above the cap. The data cap is set by the Regulations and depends on the price of your airtime plan.

    5.1. It’s a simple calculation:

    5.1.1. Pay monthly customers: twice your monthly airtime cost (before VAT) divided by the current EU data wholesale capped rate. 

    5.1.2. Pay As You Go customers: data up to the amount that can be purchased at the current EU data wholesale capped rate with the credit you have on your account at the point of
    • The-Truth
    • By The-Truth 9th May 17, 8:09 AM
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    • 495 Thanks
    The-Truth
    • #5
    • 9th May 17, 8:09 AM
    • #5
    • 9th May 17, 8:09 AM
    Now EE – which announced last week it intends to offer 'free roaming' in Europe to all its customers from 15 June, the day the new EU rules make it compulsory for the majority of the countries covered anyway – has admitted it will apply a fair use limit of 15GB a month.

    15gig a month! Well I think most people will manage!
    • Browntoa
    • By Browntoa 9th May 17, 8:12 AM
    • 31,394 Posts
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    Browntoa
    • #6
    • 9th May 17, 8:12 AM
    • #6
    • 9th May 17, 8:12 AM
    I actually think its fair to cap , its for access to facebook, email whatsapp etc on holiday , not for Netflix etc to stream movies
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I'm a volunteer to help them run smoothly and I can move and merge posts there. However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • jb66
    • By jb66 9th May 17, 9:53 AM
    • 1,582 Posts
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    jb66
    • #7
    • 9th May 17, 9:53 AM
    • #7
    • 9th May 17, 9:53 AM
    I actually think its fair to cap , its for access to facebook, email whatsapp etc on holiday , not for Netflix etc to stream movies
    Originally posted by Browntoa
    Says who???????????/?
    • m5rcc
    • By m5rcc 9th May 17, 11:24 AM
    • 1,530 Posts
    • 500 Thanks
    m5rcc
    • #8
    • 9th May 17, 11:24 AM
    • #8
    • 9th May 17, 11:24 AM
    Says who???????????/?
    Originally posted by jb66
    Exactly! I use 2.5GB a day when abroad.
    • Sparx
    • By Sparx 10th May 17, 12:45 PM
    • 655 Posts
    • 369 Thanks
    Sparx
    • #9
    • 10th May 17, 12:45 PM
    • #9
    • 10th May 17, 12:45 PM
    MSE the article was very negative. I think this is a great step forward for us UK customers! 15GB is very generous and I can't see why people would complain. The overage charges are fair as well.

    I would've loved to have this on my 4GEE Max plan 2 months ago when I was in Mexico!
    • Browntoa
    • By Browntoa 10th May 17, 12:58 PM
    • 31,394 Posts
    • 37,096 Thanks
    Browntoa
    Exactly! I use 2.5GB a day when abroad.
    Originally posted by m5rcc

    my point exactly , you got to go some to use 2.5gb a day


    iplayer file is only about 600mb


    15gb is about 500mb a DAY or 1gb if you make the assumption that the average holiday is only 14-15 day


    1GB is ample for facebooking , facetiming emailing and so on
    Last edited by Browntoa; 10-05-2017 at 1:01 PM.
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I'm a volunteer to help them run smoothly and I can move and merge posts there. However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • tonygold
    • By tonygold 10th May 17, 6:21 PM
    • 541 Posts
    • 181 Thanks
    tonygold
    i wonder when we eventually experience brexit, whether this EU roaming will be abolished by the likes of EE on the excuse that we are no longer part of the EU?
    • HornetSaver
    • By HornetSaver 11th May 17, 7:05 AM
    • 1,871 Posts
    • 2,943 Thanks
    HornetSaver
    i wonder when we eventually experience brexit, whether this EU roaming will be abolished by the likes of EE on the excuse that we are no longer part of the EU?
    Originally posted by tonygold
    "Excuse"? Are you serious?

    Post-Brexit, the UK's ability to compel companies to treat non-EU citizens in a certain way whilst in the EU will be gone. That doesn't mean that we won't have the ability to make free roaming happen in practise, though the levers through which we could cajole them into doing it are generally ones taken by left-leaning governments (windfall taxes, investigations into anticompetitive practises, open naming and shaming, some convoluted form of regulation/taxation specifically aimed at making it unattractive not to offer it).

    Given that we're not going to have a left-leaning government, in practise if free roaming remains it will be because of the strength of competition in the UK market forcing companies to keep it. If that competition is not sufficiently strong, then roaming charges will come back with a vengeance (assuming of course that we do not reach a deal with the EU on this issue for mutual benefit - given the tone of our relations of late I'd consider that a possibility rather than a probability). And I'm sorry if this is an unfashionable thing to say, but yes, if EE did decide to stop doing this, it would be a side-effect of Brexit. For 99.9% of people though I doubt it would be the straw which would tip them from being enthusiastic about Brexit to thinking we should have remained.
    I'm standing by my pre-referendum prediction: "Brexit will lead to a recession"

    forums.moneysavingexpert.com/showthread.php?p=70662330
    • unforeseen
    • By unforeseen 11th May 17, 7:10 AM
    • 1,558 Posts
    • 1,993 Thanks
    unforeseen
    i wonder when we eventually experience brexit, whether this EU roaming will be abolished by the likes of EE on the excuse that we are no longer part of the EU?
    Originally posted by tonygold
    People will just go back to doing what they did before. -. Get a local SIM.
    • Frozen_up_north
    • By Frozen_up_north 11th May 17, 4:38 PM
    • 1,031 Posts
    • 448 Thanks
    Frozen_up_north
    Have you seen the stupid prices on the EE site? Are they kidding?

    https://shop.ee.co.uk/sim-only/pay-monthly-phones#
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