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I don't know whether anyone else has noticed this, but recently, Tesco have stopped printing receipts at their petrol stations. I didn't notice till I thought I'd been charged incorrectly. But, there was no way to prove that I'd had x litres of petrol so I couldn't do anything about it. Otherwise I'd simply have multiplied the price per litre by the number of litres to see the discrepancy. When I went back to the petrol station they claimed it 'wasn't possible' to track the individual transaction but they would happily write out a VAT receipt for me, but with a rough calculation of the litres added. I refused this but since then when filling up, have had to actually ask for a receipt to be printed and listen to them whimper and mutter.
I suggest that all of you who use Tesco Petrol Stations ask for a receipt if they don't give you one, as they claim that 95% of customers don't want receipts. If we all do this then they will change, hopefully! In response to their statistic of 95% not wanting a receipt, I've done my own little survey and as it happens, 100% of my friends, colleagues and neighbours DO want a receipt for petrol, or anything else purchased for that matter. This makes me wonder whether they have some sort of slimy plan to recoup some of the losses involved in giving clubcard points for petrol, as this is almost equivalent to 1p a litre now that we're almost at £1 a litre.
Think about it - nobody would really suspect them for something like this because we all think that Tesco are clean and honest. Think again!
Once again, please, please ask Tesco Petrol Stations for a receipt and if they refuse, just ask why, if they have nothing to hide! If enough people do this then maybe they won't be able to swindle us much more, or do whatever it is they are doing.
I work in an accountant's office and cannot understand why all receipts aren't vat receipts. When someone sends in all their receipts at the year end, there are loads of duplicates where the first wasn't a vat receipt so a second receipt has been printed at the customer's request and it is my job to weed them out!
What a waste of paper and ink! Oh well, keeps me in work
I amnot quite sure what you think Tesco are doing here???
I always get a full VAT receipt for fuel as I need to submit them with my expenses claim.
I'm saying that they are deliberately not issuing receipts because that way people won't see exactly how many litres they bought and therefore won't be able to calculate any discrepancy.
I have found two discrepancies in the last month - both where the price on the receipt (91.9p) was different to the price on the big sign outside and that on the LCD screen at the pump (90.9). I realised that the price on the pump and my receipt was calculated using the higher price which makes it look like a technical glitch at the pump screen and on the sign. It's a clever little money-spinner really.
I haven't spotted them doing this to me, I use Tesco for fuel quite a lot...if you check the price on the pump agrees with the big sign and the amount you pay is the same as the total on the pump there shouldn't be a problem. If you think they are cheating you should take it to Trading standards.
I have found two discrepancies in the last month - both where the price on the receipt (91.9p) was different to the price on the big sign outside and that on the LCD screen at the pump (90.9). I realised that the price on the pump and my receipt was calculated using the higher price which makes it look like a technical glitch at the pump screen and on the sign. It's a clever little money-spinner really.
I wonder if this would be within the realms of their overcharging policy?????
Probably not...but would be great if it was!
If you think about the amount of Tesco filling stations, and the amount of transactins each one will handle each day, Not printing a receipt is a massive cost save for them. Hence why they have to manually request to print one off for each customer.
Have got to say in my opinion the majority of people in the UK will not be interested in a receipt (the smart consumers on here being the exception). Plus it is better for the environment.
DP
The Following User Says Thank You to davepugh1981 For This Useful Post:Show me >>
I may be biased as I work for Tesco but here in South Wales, The filling Stations automatically print a receipt and the staff ask you if you want it or not.
If elsewhere they don't, I have no idea why.
DP is right though, 99 out of every customer isn't interested in a receipt and over charges aren't possible as many stations close down, do the price change on the display and the pumps, they check that it corresponds and then re-open the filling stations.
It may not be like this everywhere but it's done this way here in my area and surrounding areas.
H
Im not much good at saving money but Im a good cook
Just about every petrol station (at least 5 different companies) I've been to recently does this - just an unitemised CC receipt for the total. If I want a breakdown on a 'proper' receipt (and I don't) it is always produced on request.
But I'm not going to ask for it - I don't need it and it's a waste of paper. I think 95% of the country agree with me......
The Following User Says Thank You to dzug For This Useful Post:Show me >>
Just checked my five receipts for the month from three different Tesco stores and all show 99.9 on the receipt which is what was on the pump. Again I need VAT receipts for my expenses claims to my Company. So no problem here but I'll keep an eye out.
Cheers
Steve
The Following User Says Thank You to sjc For This Useful Post:Show me >>
DP is right though, 99 out of every customer isn't interested in a receipt and over charges aren't possible as many stations close down, do the price change on the display and the pumps, they check that it corresponds and then re-open the filling stations.
Your 'DP' obviously stands for davepugh not DiscussionPoll
And OP just told us on 2 occassins he was overcharged so obviously it is not impossible. - But I will ask OP for further clarification.
I don't know whether anyone else has noticed this, but recently, Tesco have stopped printing receipts at their petrol stations.
What about pay @ pump? does the reciept come from below as usual?
Why don't people use pay@pump anyway - it really pees me off when people go inside to pay, doesn't just about everyone have plastic these days? What's wrong with you people?
But I digress.
You say you were overcharged twice. Price charged was different than the big display price - I can accept that. but you went on to say - price on the pump was different aswell? How can that be? Because the pump displays all the information price per litre, fuel type quantity and total price, and the computer is linked up to this so you should have been charged what was showing on the pump.
I agree with you that they should always issue reciepts and I agree that by law all reciepts issued should be VAT reciepts (where possible) this whole thing about being given non VAT reciepts is rediculous.
I have to say also that moose above, said in South Wales Tescos they do issue reciepts. Well not all the time they don't, I happen to be a bit of an obsessive when it comes to petrol reciepts, I like to check that everything is correct. Recently in Pontypridd Tesco, I was filling up and OH went to pay, as usual she came back with no reciept (just the credit card slip) she always comes back without a reciept and it annoys me soooo much. She just assumed the CC slip would be the reciept.
So OP crazychemist, I can sort of confirm that My last Tesco fill up (long time ago in September) also is not issuing reciepts, but as I usually go for p@p I don't think I will be noticing again whether they do or do not issue them in the kiosk. Maybe I should visit the kiosk on purpose just to see for myself that they don't issue reciepts anymore - or they atleast ask if you want one and that it is fully itemised <<< the important bit.
I just realised the p@p reciepts only come out if you tell the machine you want one - which is fair enough as long as they work!
Pls be nice to all MoneySavers. There's no such thing as a stupid question, and even if you disagree courtesy helps. Take care over copyright. Use excerpts and links rather than copying long text. This site asserts copyright on all comments posted on the board.
Pls be nice to all MoneySavers. There's no such thing as a stupid question, and even if you disagree courtesy helps.
Tesco fiddling petrol calculations?
Otherwise I'd simply have multiplied the price per litre by the number of litres to see the discrepancy. When I went back to the petrol station they claimed it 'wasn't possible' to track the individual transaction but they would happily write out a VAT receipt for me, but with a rough calculation of the litres added. I refused this but since then when filling up, have had to actually ask for a receipt to be printed and listen to them whimper and mutter.
Im not much good at saving money but Im a good cook
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